Replies posted by Aminodextrous | Razer Insider

Replies posted by Aminodextrous

11 Replies

M
MFER212015
posted in Razer Support

Surround Legacy (Synapse 2) NOT working with Win10 2004

I don't think they're going to fix this soon... https://legacy.razer.com/thx-spatial-audio?irclickid=zlLWJLQCbxyOTotwUx0Mo3EAUkiRFVWGizQhTU0&irgwc=1&utm_medium=affiliate

45
Razer.Caziel
3 years ago
U
Uzuti
posted in General Discussion

Surround (Legacy) crackling

It's a known issue with Win 2004. There's no tell when they're going to fix this.

91
unsponsoredgeek
2 years ago
U
Uzuti
posted in General Discussion

Surround (Legacy) crackling

From official support on another thread (now locked and unlisted): As far as I know, the instability is caused by the KB4556799. Unfortunately, this isn't something you can uninstall, and the only workaround, for now, is to revert to the previous build until a patch fix is released. Our Devs have been working on this, but have not had any breakthroughs yet. We'd appreciate it if you guys can send your Synapse 2 logs by sending a feedback function on the app. You can also send them to me via PM. You can find the files in: C:\\ProgramData\\Razer\\Synapse\\Logs C:\\Windows\\System32\\MSInfo32.exe and export the information C:\\Windows\\inf\\setupapi.app.log C:\\Windows\\inf\\setupapi.dev.log

91
unsponsoredgeek
2 years ago
U
Uzuti
posted in General Discussion

Surround (Legacy) crackling

A possible solution that I have yet to test (I'm still using 1909 for the time being, hoping for an "official" fix). Fixed mine by reinstalling the driver and restarting the service. Working on a fully patched version of Windows 10 2004 and after multiple restarts. My guess is Windows isn't installing the driver properly when it's doing the upgrade to 2004. If someone else wants to give this a go and report back...?: 1) Right click your start menu and select Device Manager. 2) Drop the arrow down on the "Sound, video and game controllers" option. Right click "Razer Surround Audio Controller" then Uninstall device. Click the option to uninstall. 4a) Normally at this point you can click the "Scan for hardware changes" button but that didn't seem to help for me. I had to manually select the driver using the following method: 4b) Click Action at the top then "Add legacy hardware". Click Next then select the (Advanced) option. Find and highlight "Sound, video and game controllers" in th

91
unsponsoredgeek
2 years ago
X
xXRainbowXx
posted in Audio

WE NEED A UPDATE FOR SYNAPSE 2 SURROUND WIN10 2004

Planned obsolescence. As I suspected. xXRainbowXxHello Claus, I hope you find this message safe. This is Lara, a representative of the escalation team. Your case has been forwarded to us for further assistance. We have been told that you are having issues with your Razer Surround Sound which has cracked audio after Windows 2004 update. Rest assured that we will do our best to help you. Upon verification, the team found the source of the problem and it is one of the components in the Windows 2004 update that is causing the incompatibility. We understand that you want to use Razer Surround. However, there are no new updates for it as it is already part of our legacy software and Windows is causing the problem. You may want to check out the latest in sound technology which is Razer THX Spatial Audio for a more immersed experience. You can check it out from here: https://support.razer.com/software/thx-spatial-audio/

17
A
3 years ago
X
xXRainbowXx
posted in Audio

WE NEED A UPDATE FOR SYNAPSE 2 SURROUND WIN10 2004

ReizeiiIt's legal ??? Give me a 7.1 surround code :mad_::mad_::mad_: The price for THX Spatial Audio has been also incresed from 19.99€ to 24.99. This is fishy, "I'm not buying any Razer products ever again" level of fishy.

17
A
3 years ago
U
Uzuti
posted in General Discussion

Surround (Legacy) crackling

How things are going with Win 20H2? Did they fix the issue on Microsoft side?

91
unsponsoredgeek
2 years ago
X
xXRainbowXx
posted in Audio

WE NEED A UPDATE FOR SYNAPSE 2 SURROUND WIN10 2004

KAIETRONIS85It is not the bluestacks itself that is fixing the issue but rather virtual box that is installed alongside. I have installed just the virtualbox alone and started a windows machine, with the absolute bare minimum and razer surround seem to not produce any disruptive noises. it seems like a virtualization problem not sure yet were it has the roots. Furthermore, seems like you don't even need to start the virtual machine to have the sound fixed, I've set a win10 VM (in virtualbox) and allocated absurd low specs like 2MB disk and 4MB ram and started it, after this a pop-up is displayed to select the disk and at this point the sound works fine, but the VM is not running yet (would not run with 4mb anyway) So it seems that some services are started to prepare the VM and these are fixing the sound not running the VM itself. Tested and it works indeed. I really hope for a more elegant solution, though. EDIT: I found that DPC Latency Checker works just as well and doesn't requ

17
A
3 years ago
U
Uzuti
posted in General Discussion

Surround (Legacy) crackling

I've found something new: KAIETRONIS85It is not the bluestacks itself that is fixing the issue but rather virtual box that is installed alongside. I have installed just the virtualbox alone and started a windows machine, with the absolute bare minimum and razer surround seem to not produce any disruptive noises. it seems like a virtualization problem not sure yet were it has the roots. Furthermore, seems like you don't even need to start the virtual machine to have the sound fixed, I've set a win10 VM (in virtualbox) and allocated absurd low specs like 2MB disk and 4MB ram and started it, after this a pop-up is displayed to select the disk and at this point the sound works fine, but the VM is not running yet (would not run with 4mb anyway) So it seems that some services are started to prepare the VM and these are fixing the sound not running the VM itself. Also using DPC Latency Checker works just as fine. It's a 300kb .exe which doesn't require install nor to be actively running,

91
unsponsoredgeek
2 years ago
U
Uzuti
posted in General Discussion

Surround (Legacy) crackling

NsamuraiThank goodness I'm not alone with this stuff. Legacy users unite! Anyway... made a forum account to say the following: Gonna necro this thing again. I got around the crackling by activating my Stereo Mix device in recording, checking "listen to this device" and making sure it played to the virtual "Speakers (7.1 Surround Sound)" option. Now, I'm not sure if this is from having installed the non-legacy 7.1 software (not activated or running, however) or what, but it seems to be working just fine, and even fixes its crackling in a seconds whenever I make any other unrelated audio changes in my settings. Trying to "playback through" my actual audio device or on the Razer sound controller does *not* work. Just the one in the image below. Here's what the settings look like. I have it turned to 0 in the next tab, so I have no idea what it's doing exactly, but it works, eh? Not tried with a game yet, but I'll letcha know if it doesn't work. Tested with games and it works for me

91
unsponsoredgeek
2 years ago
X
xXRainbowXx
posted in Audio

WE NEED A UPDATE FOR SYNAPSE 2 SURROUND WIN10 2004

New developments /surround-legacy-crackling.60375/page-3#post-733437

17
A
3 years ago

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