Replies posted by Zakkimann | Razer Insider

Replies posted by Zakkimann

3 Replies

F
fstrtl
posted in Razer Support

Razer Naga Hex cursor not moving?

Happened to me too after downloading synapse 3. everything was weird and stopped functioning properly after synapse 3. It is clearly a software problem that makes the mouse unusable.

2
J
3 years ago
S
Scottie302
posted in Razer Support

Naga Hex V2 mouse RANDOMLY stops tracking, all clicks still function

Scottie302This issue has just started about a week ago. Its a 3-4 year old mouse. Yes, I know I should upgrade, but having the 7 thumb buttons in a circle is something that I have gotten used to. Anyways, the issue is that I will be playing a game, and out of nowhere the mouse stops moving around, but all buttons still function. It takes a frustrating 10-15 secs of tapping and shaking the mouse before it functions properly again. I have tried different usb ports. The issue happens when it is plugged into my laptop as well as on my desktop. This issue is bringing me back to the days of picking out bellybutton lint around the mouseball rollers because your cursor isn't moving like it should, but sadly without the satisfaction of pulling out a fat gob of deskdust from the mouseball hole because there isn't any dust collected on the sensor. I can't be the only one that weirdly enjoyed that... Is my "slightly" out of warranty Naga Hex doomed for the "box of computer parts and wire collectio

3
Razer.Caziel
3 years ago
R
rishi_2002
posted in Razer Support

Razer Naga Hex V2 not functioning

I have the same problem with the cursor going haywire when I slightly pick up the mouse and sometimes it just stops tracking even though everything else on the mouse works. This is a software issue for me that happened when I installed razer synapse 3. After installing it my mouse was basically unusable. so thx razer for bricking my mouse.

1
Z
3 years ago

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