Replies posted by 4K2HD | Razer Insider

Replies posted by 4K2HD

82 Replies

dekades
dekadesCommunity Cowboy
posted in Systems

BLADE PRO 17 RTX 30 SERIES | Ultra-Fast. Ultra-Thin. Ultra-Powerful.

JoikansaiI don’t have the pro 2021 but dynamic boost isn’t something to set but you can check if it’s applied or not on system information like this, that’s my book 13 paired with Rtx 3070 on Razer core setting, the cpu is ultra low wattage that doesn’t support it apparently. Is the stand also off? I’m assuming yes since your laptop off and it’s powering the stand so no power delivery. Not sure mine, dock isn’t lighted but on sleep mode the viper logo on, and battery alway 100%, however in my case my core v2 always plugged on separate ac adapter to power the corev2. Thanks! I found it in System Info and is in fact ON. Issue was that in 2080 or 20 series models it is actually a feature that can be turned on or off under 3D Settings while in 30 serires is just ON or OFF by default depending on OEM. Thanks Again!

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2 years ago
dekades
dekadesCommunity Cowboy
posted in Systems

BLADE PRO 17 RTX 30 SERIES | Ultra-Fast. Ultra-Thin. Ultra-Powerful.

GTFL_DADI see 100 Watts which is what I expected but I also see Dynamic Boost 2.0 yes. Hi, I just received my RBP 17 4K 3080 and I don't see Dynamic Boost in the NVIDIA Setting Pannel. Could it be because I updated drivers? Would you mind confirming that you do have Dynamic Boost 2.0 in yours? Thanks

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Groummhttps://www.3dmark.com/pr/846316 = Port Royal https://www.3dmark.com/spy/17839887 = Timespy Hi, this is the two bench i've got on the new RBP 17 4k 120hz rtx3080. It's seems to be better whith high resolutions. The gpu tdp is about 100watts with dynamic boost, a little bit frustrating considering it has the best cooling solution of any laptop competition.. Razer need to update the bios quickly !! Black screen appears only in battery mode.. i'am with support to fix this issue. Thanks for sharing but your results are hidden so I am unable to view them. That is not fair at all, only 100w? They should've increased that to 120/130 to take advantage of that 3080, specially for 4K gaming! Well at least your problems don't happen while plugged in, meaning you can at least use the laptop in GPU mode while gaming. Would you mind sharing FireStrike scores (make it viewable) Thanks!

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

GroummHello, it's the 4k 120hz one. And yes, it Aldo have both settings on synapse. Thanks for letting us know, how interesting that your issue only happens while on battery. So when you are plugged to power there are no issues with black screens? May I ask a huge favor? Would you mind sharing 3DMark FireStrike benchmark scores? I am so interested in knowing ho much more performance there is between the 2080 and the 3080 versions. Our 2080 is limmited to 100w Power Limit, I wonder what the PL is on the 3080. https://www.3dmark.com/fs/23008086 This is probably my best result ever, even though it was in BIOS 1.0 so I wont ever be able to match that physics score again after they locked undervolting. FYI: You can get 3D Demo free in Steam to run Fire Strike

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Groummthe issue just come on my razer blade pro 2021 RTX 3080... When i'm in battery mode, my screen becomes black for any reason.. 3 times today. i've to hard reboot the laptop... it's really anoying. Hi! Welcome to the "Cult of Razer" lol No siriusly, may I ask what version of the RBP 17 2021 you have? The one with the 120 Hz 4k screen? 1080p 300Hz screen? 1440p with 165 Hz? Does it also have a "GPU Only" and "Optimus" modes in Synapse? Thanks

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Razer.SpeedCr0ssI'll let the team provide an official statement about it. And yes, I'll update this thread as soon I got an answer from the team. Thanks for understanding. Hey everyone! We from the Razer Insider Team, Support Team, and devs are working hand in hand to speed up identify the root of the issue. The team is asking for your patience and cooperation, especially, if we ask to send your logs and other details from your PC as it will be used during the investigation. They are only suggesting using DDU to clean install NVIDIA drivers but honestly I believe other users in this thread already tried this correct?

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

shinoteI bought a Blade Pro 17" 4k in December 2020 and discovered this thread. I decided to still go ahead and file a Razer support ticket. They had me do all the normal updates (already done) and also asked for a video showing the problem, which is that whenever I select dedicated GPU mode the screen goes blank as soon as I restart and login to Windows. Optimus mode works fine. Anyway, this was the final response from support: "Upon checking in our system, We are still having some problems with our NVIDIA drivers, We are still waiting for any updates to resolve the concern you're having. We can only advise you to not choose any dedicated GPU so that you won't be having these types of issues." Option 1) Run NOW and get a refund while you can. Option 2) Use an external monitor if you are playing fps games, we've been having this issue since Summer 2020 and still nothing. I doubt anything will change..

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Razer.SpeedCr0ssHi everyone! I've seen that there are users with Blade 17 2020 claiming that the issue was resolved after installing the available update for BIOS and NVIDIA drivers, while others remain unresolved. I've reported it to our Support Team. For those users who still have an issue with the Blade 17 2020, please send me a PM or reply to this post so I can send you a message directly. I sent you a PM

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

I still have the problem and I believe most people still do. So far I recall only ONE user claiming that their problems have been resolved, but this user is also claiming to have replaced both SSD's and RAM, meaning there was a fresh install involved and likely other internal modifications that void Warranty. I'll send you a PM.

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

urbanbookJuneBud353Yes I had this problem at some point. I believe it was about 4-6 drivers back but since then no issues with black screens. The only issues I have now is when the laptop boot up Sometimes the laptop will make macro freezes and will stay like that until I reboot it. This also happens when I try to record using GeForce Experience. Yes, also my Synapse will crash immidietly after a game and I need to wait for it to respond.

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

urbanbookJuneBud353That could be true but I find it weird that I use to have the black screen problem all the time. Now I don't get it anymore regardless if I upgrade my drivers/windows or not. It has to do with hybernation, laptop goes into hybernation but the screen does not work. My question to you is, did you have the problem at some point? and if you did, what solved it for you?

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

urbanbookJuneBud353The only thing I change/added was a 1TB Samsung 970 Evo Plus 2TB Samsung 970 Evo Plus Crucial Ballistix 3200 MHz DDR4 DRAM Laptop Gaming Memory Kit 64GB (32GBx2) I don't think this is the reason why people have problems.

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Razer.SpeedCr0ssHey guys! Sorry for the typo. What I meant was version 461 (461.09). If your Windows OS and Synapse 3.0 is updated, then you are all good. Please proceed with the NVIDIA GeForce driver update and check the laptop's display behavior. If there's will be another Razer Blade Pro 17 driver release, I'll ensure to update this thread right away. Honestly, we are now in 2021 and the issue has not been fixed yet, this is totally unacceptable. I have noticed that Razer just announced the 2021 17 Pro 4k 120hz is apparently using the same display, one would think that the new version does not share the same problems as the 2019/2020 versions. Given that we are all past the refund window and we havent had a solution, Razer should allow us to warranty replace our 2020 laptops with the 2021 version if it indeed does work as intended.

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Razer.SpeedCr0ssFor those who have Razer Blade Pro 17 2020, please check id you have the latest Razer Synapse 3.0 and Windows update updates, plus the NVIDIA GeForce version 461, and see if you are getting the same display behavior. On the other hand, Razer devs are working on a fix for the Razer Blade Pro 17 2019's display concern. Thanks for everyone's cooperation. I'll wait for your updates on this thread. I am sorry but there are no updates on Synapse, Windows or Nvidia, specially not 491 (The latest is 461.09) When should we expect these updates? Thanks

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

I wouldn't presume that, given that I myself dealt with the very same problem. What I did, if I recall correctly, I switched to Optimus (use an external monitor or a TV if you don't own a monitor) if you can't get out of the GPU mode. Once in Optimus mode, I made all the changes deep in advanced settings. Again, it could be that I simply got lucky, but my screen never goes turns off unless I command it to and it never goes into hibernation. I have been able to boot into GPU mode without any problems, again, I could've just gotten lucky but then again, computers are not magical are they? Razer should offer FREE replacements to all of us and subsequently, STOP selling this laptop unit this issue is resolved. Should we file a lawsuit? Mmmm..

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

bpvarsityAs soon as I switch to 120hz the screen goes black so this doesn't work for me. When you say "it doesnt work" what do you mean? More importantly. what steps did you take to prevent hibernation?

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

PenthysLook at this response time, wish Razer would be that fast :big_grin_: So, you could close your cover, the laptop goes into sleep mode without hibernation, preserves energy and you could continue later as nothing happened in between? That would be really worth a shot then. Yes, just research it and try it out. Nothing to lose as you can always reset settings to default.

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

PenthysMy first work around was just to disable the autmatic hibernation. I could work at the cost of the lost of energy saving. But it is no solution for just closing the cover were the hibernation could not be disabled. I understand your concern, I actually had to do lots of research on this and turns out there is a way to avoid hibernation. I remember I followed a guide and had to change multiple settings to accomplish it. You see, originally I was using an external monitor as a temporary solution while Razer worked on a permanent one, however whenever my laptop went into hibernation, even with the external monitor, my laptop display would stop working so I finally had enough and really dove deep into what was causing the problem because I realized it only happened when in hibernation which turns out is different than sleep. Based on the research I did, hibernation actually turns off critical internal components to conserve power, one of them being the display and RAM. So I research

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

JuanOlivaresI have Bios 1.06, updated windows, Nvidia 460.89 Drivers. But I am at Optimus Mode 60 Hz. At the time of Switching to dedicated GPU 120 Hz after reboot the screen turned Black again. Tienes que entrar en Advanced Power Settings y apagar todas las opciones de conservar energia, una por una, son muchas. Intentalo..

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

JuanOlivaresIt didn't work. Black screen returns the moment you switch to dedicated GPU 120hz. Que cambios a hecho?

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Guys, I haven't personally had any issues as of late, I am on BIOS 1.6 with the latest NVIDIA drivers and the latest Windows updates. I am on GPU only mode and on 120hz. However, this is not becasue of anything RAZER did to fix the problem because as is evident, everyone is experiencing issues one way ot another. So how did I fix the problem of the screen going black when in Hybernation mode? EASY.. just dont let you laptop to EVER go into hybernation mode. I am not sure exactly step by step how I did this but if you mess around deeply with POWER SETTINGS there is a way to prevent Hybernation from ever kicking in. I am sure this affects my battery life in some way, now don't get me wrong I can still put the laptop in SLEEP mode but remember these are two different power settings however I try not to use Sleep if I can avoid it, I just turn OFF the laptop when I don't use it. I encourage you guys to try this out and look into how to AVOID HYBERNATION as it seems to be an issue that

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

JuanOlivares4K2HD ¿Tiene un monitor? Si lo hace, arreglar la pantalla negra solo toma unos minutos para volver a los controladores más antiguos. Como haces exactamente para regresar a los controladores anteriores si se pone pantalla negra?> La pagina de NVIDIA tiene todas las versiones previas. Conectas la pantalla y bajas la version previa que si funciona y la instalas.

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Do you have a monitor? If you do, fixing the black screen only takes a few minutes to revert to older drivers.

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

JuanOlivares4K2HD ¿Qué BIOS tienes actualmente? 1.04 Yes, update, update everything!

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2 years ago
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nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

JuanOlivaresWHICH BIOS SHOULD THE RAZER BLADE PRO 17 2020 4K 120 HZ HAVE INSTALLED? I found on the razer website that there is a newer bios version, 1.06. I update it? What BIOS do you currently have?

475
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2 years ago

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