Replies posted by ADFVortex | Razer Insider

Replies posted by ADFVortex

3 Replies

A
ADFVortex
posted in Razer Support

Asks to login every time, Central very slow to load, others dont load

Followed the guide - DotNet framework doesnt offer a repair option it just says a newer version is already installed. Reinstalled - took 8 mins to sync and most of that was sat on 100%, is currently sitting frozen on the tour / skip tour page after I have clicked skip. No Desktop shortcut created for Synapse - only Cortex. After right-click and run as administrator on Synapse from start menu it loads to the task bar but doesnt load on the screen. It took 96.34 seconds to load to the task bar - during that time the grey splash screen with the green logo appeared for roughly 15 seconds. On the task bar it says "please connect a device" and "Cortex is not Running" Right click, check for updates - both come up with Green ticks. Rebooting to see on start impact. Edit #1: Turned on this morning and it still takes an age for the grey spalsh screen to disappear and once it has it then still asks me to log in and the task bar still wants me to log in and says nothing is connected. Edit #2 I

3
Razer.Caziel
3 years ago
C
chuustalk
posted in Razer Support

Error: Item serial number is unknown

Razer.CazielPM me the S/N and where you got the headset from so I can help you out. hi, PM was sent on Wed night - thx

5
A
4 years ago
C
chuustalk
posted in Razer Support

Error: Item serial number is unknown

Also having the exact same problem with the Kraken tournament edition - please help

5
A
4 years ago

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