Replies posted by low351 | Razer Insider

Replies posted by low351

7 Replies

dekades
dekadesCommunity Cowboy
posted in Razer Cortex

[CORTEX PC] SHARE AND WIN Round 1

I used one of the codes here to register, please use mine c18059998e82

68
M
3 months ago
dekades
dekadesCommunity Cowboy
posted in Razer Synapse

Synapse 3 High CPU/WMI Provider Service

This issue cost me about 2-3hrs of diagnostic searching to find.  I though it was the new Axon software but turns out to just be Razer Synapse.  It seems like this software has been quite distruptive on my PC since I got my Razer Blackwidow Elite and installed it. Makes me wonder what your development platform is. I am heavily invested in Raaer peripherals, how do I find out when this has been fixed.  it’s bad enough that I will have to uninstall it until it’s corrected. Thanks.

49
N
4 months ago
low351
low351Insider Mini
asked in Razer Synapse

Updated to Synapse v 3.8.228.22313 still same issue with WMI

Pardon?

4
low351
1 year ago
dekades
dekadesCommunity Cowboy
posted in Razer Synapse

Synapse 3 High CPU/WMI Provider Service

Thank you, everyone for reporting and bringing this to our attention. We understand and truly apologize for any inconvenience this has caused.  We’re aware of the issue on Synapse 3 causing high/abnormal CPU usage due to WMI Provider Host service.  We are looking into this and are actively working on a fix which will be available in a future Synapse update. We recommend checking for Synapse updates regularly. Thank you for your patience.   Should you need help with anything, you can always contact us through our Official Support sites. Our team is always happy to lend a hand.     don’t we test things in house before releasing into the wild? Don’t you know?  When a customer calls support with a problem it’s highly likely that it’s not appearing in the customer support’s environment.  Having been on the other side of a problem many times, “It works for me.” Is a difficult thing to avoid saying.  Personally I am still experiencing this even though I’ve uninstalled everything e

49
N
4 months ago
low351
low351Insider Mini
asked in Razer Synapse

Updated to Synapse v 3.8.228.22313 still same issue with WMI

I updated to the version that is supposed to fix the wmi issue, it’s still there and a reboot and re-install.   I’m not certain any longer, I’ve reinstalled and I’m not having major issues, but now I can’t reinstall THX audio.  I don’t think it’s specifically a Razer problem.  If I didn’t have so much to reinstall I’d do a wipe and install again.

4
low351
1 year ago
dekades
dekadesCommunity Cowboy
posted in Razer Synapse

Synapse 3 High CPU/WMI Provider Service

I still can’t install the software without the WMI bugging out.  It’s fine when I install but it escalates over time then the next thing I know it’s taking the bulk of my CPU cycles.  I will wait a few weeks and try again.

49
N
4 months ago
dekades
dekadesCommunity Cowboy
posted in Razer Synapse

Synapse 3 High CPU/WMI Provider Service

I am no longer experiencing this issue.  I am not Convinced that it was entirely a Razer Synapse issue. Since all  Issues of this kind are never cut and dry. I experienced the problem even after uninstalling all Razer products. Then I waited a while, did some updates, then I installed the products again, and I haven't had the issue for about a week..

49
N
4 months ago

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