Replies posted by Casper1390 | Razer Insider

Replies posted by Casper1390

15 Replies

N
nepfl
posted in Razer Support

Kraken v3 Pro - Hypersense noises and volume offset

I'm on my second set for the volume issue and they aren't any better unfortunately. I've been lucky in the sense I haven't had the ringing issue on either set

7
Razer.Speedcr0ss
2 years ago
A
abelfer123
posted in Razer Support

Razer Kraken v3 Pro audio goes away

abelfer123I just got my new razer kraken v3 pro and I have a problem that when I turn on my headset for the first time there's no audio at all but razer synapse and my computer still recognizes that the headset is on. I have turn back the headset on 2 or 3 times in order to finally work, but my headset will have volume at max for a couple of seconds and then go back to normal which can be really annoying. Sometimes when I try to listen to music on spotify or watch a youtube video the same thing happens and there's no audio at all but it still says that my headset is on. I tried to uninstall and reinstall razer synapse but so far nothing has really helped so if anyone has a solution please let me know. I suffer the same things as you said. I mainly use them with console so those issues are not that bad to me. However there are some other issues like Dino said that happen all the time. I've just received my RMA set and their the same. Don't really know what to do as I love the headset b

4
_
2 years ago
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Casper1390
posted in Audio

Kraken V3 pro eq

Dino89Yesterday i received new RMA number with return and refund luckily, therefore they send label to somewhere in Netherlands. Today i received new email with apology that it was directed to wrong warehouse and they sent new label to send it somewhere in Singapore surprisingly. So hopefully its okay now, luckily the time they were sending it was almost night for me :D I finally received my RMA set today, unfortunately they are the same . Not sure what to do now

27
D
2 years ago
H
HalfdanTheViking
posted in Razer Support

Kraken V3 Pro Haptic Issues

HalfdanTheVikingYeah they try their best. But its incredible they got these issues on a brand new headset and happening twice. I'm gonna keep trying to get one that works cause it feels very good and definitely an upgrade from Nari Ultimate. Lets hope third times a charm and that would be possible to be compensated somehow. First got it 27th desember and not yet been able to enjoy it. Just returns and replacements.. Deffo agree with you on the upgrade from the Nari's. I've gone back to mine as my Kraken's have been boxed up waiting for return for a while. There's alot more clarity in the krakens for sure. Mine are supposed to be picked up tomorrow now so still keeping hopeful

11
D
2 years ago
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HalfdanTheViking
posted in Razer Support

Kraken V3 Pro Haptic Issues

HalfdanTheVikingI got the Kraken V3 Pro and had Issues with the haptic making electronic screeching sounds, returned it and got a replacement. Sadly the replacement 1hr ish after use got the same issue. I am 100% sure it is not suppose to sound like that cause my Nari Ultimate never sounded like it with Haptic on. I have no idea what to do. Has anyone else had this issue? I can't say I've noticed that issue with mine tbh. The haptics at times seem to loose their sensitivity and I have to cycle them on and off. Mine are currently being returned for separate issues, but I'm learning that replacements haven't been successful with other cases either....

11
D
2 years ago
R
rmazzaro
posted in Audio

Kraken V3 PRO Charging issue

I've been struggling to get mine picked up to be honest! They missed my first collection day because support were too busy to make the arrangements, now their sending me the transport label via email the same day as the package is being collected.... Hopefully DHL don't get here first!

39
Giusepetor
1 year ago
R
rmazzaro
posted in Audio

Kraken V3 PRO Charging issue

Dino89Got my RMA today finished and delivered.... it did not solve anything. I highly suspect it is a problem of FW in terms of charging issues, maybe also the poor audio balance I was worried you were going to say that! Is nothing any better at all? What are you going to do now?

39
Giusepetor
1 year ago
C
Casper1390
posted in Audio

Kraken V3 pro eq

Dino89Hi guys, my RMA went okay. Well till the point where they sent the new unit. Its now stuck somewhere in china for no reason 5 days already. This way im gonna miss the returning period. As if in case new unit is bad also, i wanted to return it completely and either wait for the update or go for different brand which i would like to avoid as my peripheral set is build completely from razer stuff. Sorry to hear that man! I've still yet to hear from the warranty team since they escalated it Saturday. I dunno what to do if they aren't any good this time. Maybe a set of kaira pros instead :s but I was drawn to the Kraken's for the haptics in wired mode, there's no wired at all on kaira's

27
D
2 years ago
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Casper1390
posted in Audio

Kraken V3 pro eq

WartmanI'm curious how this works out for you guys. Just received mine and I don't think I can detect any imbalance. Maybe a small amount around 85 percent volume but it seems to dissapear with time. This is on PC though. Fingers crossed you don't have it mate! I've tried mine on pc aswell and it's there for me, music and stereo sound it's minimal, but games especially with 3d audio its quite uncomfortable. I'm getting alot of crackle now with voices in voicepartys and stuff so I'm glad their RMA'ing thm

27
D
2 years ago
C
Casper1390
posted in Audio

Kraken V3 pro eq

Dino89Sadly not yet, still waiting for them to process the delivery from their warehouse so the can send me new one, after reading all the issues across the internet I'm now afraid that it won't help at all. And I will be stuck with useless not working 210€ worth paperweight as return period will expire before they cam process it, well played by them I guess. Any news on yours Dino? I've got to RMA stage now aswell. Waiting to hear from the warranty team

27
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2 years ago
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Casper1390
posted in Audio

Kraken V3 pro eq

Dino89Thats really sad to hear that you have such issues with tech support. In my case I'm glad it went smooth, but hopefully it will finish also smoothly. Tech support has been good to be fair, I understand that it's following a process to identify the issue and get to the right resolution. Have you had your new headset yet? Interested to know if a replacement is better

27
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2 years ago
R
rmazzaro
posted in Audio

Kraken V3 PRO Charging issue

I'm currently going through tech support aswell with issues. Provided the video they requested on my audio issues. I have the same stuff with charging, doesn't show full and the led indicator seems to have a mind of its own

39
Giusepetor
1 year ago
C
Casper1390
posted in Audio

Kraken V3 pro eq

I'm currently going through the motions of tech support. They've asked for a video of the problem, I suppose I can only do what i can do with that as filming it is going to be a bit difficult. I haven't noticed any issues with the haptics on mine, I think the sensitivity is a bit spotty sometimes, but I'm kind of putting that down to them processing the sound then applying the feedback as apposed to it all being one process. Charging LED is still doing its own thing but I'm not really worried about it

27
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2 years ago
C
Casper1390
posted in Audio

Kraken V3 pro eq

I thought it sounded like a software issue more than anything. I've contacted them aswell now but being New Year's Day I'm not expecting a response yet. See what they say

27
D
2 years ago
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Casper1390
posted in Audio

Kraken V3 pro eq

I'm glad to know it's not just me! I was suspecting my ears! How are you finding them? I miss the Nari's bass but I like the clarity with the Kraken's. I have the same issues with the charging LED. I plugged them in, flashing orange, and left them went to work etc, that evening still blinking orange. Plugged them into synapse to check and showed fully charged

27
D
2 years ago

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