Replies posted by mithwick93 | Razer Insider

Replies posted by mithwick93

3 Replies

J
jointojoint
posted in Mice and Surfaces

Wireless & bluetooth connection - Deathadder v2 Pro

Razer.Speedcr0ssHey MariOkudoduma and denzeo! Sorry to hear that your devices are also experiencing the same behavior. Ensure that the device's firmware is updated. Should the issue persists, please submit a case so our Support Team can further assist. You may also send me a PM so I can help you kick-start a support ticket on your behalf. I am also experiencing the same behavior. The mouse worked fine until I connected it to Macbook pro M1. It suddenly stopped working on Bluetooth mode, and the mouse is entirely dark when switched to BT mode. I tried updating the mouse firmware. But after the update also, it is the same issue. It works fine in Wired and 2.4 GHz modes

41
Razer.Speedcr0ss
1 year ago
J
jointojoint
posted in Mice and Surfaces

Wireless & bluetooth connection - Deathadder v2 Pro

Razer.Speedcr0ssDid you able to replicate the concern while pairing the mouse to a Windows-operated computer? Please send me a PM so I can help you kick-start a support ticket on your behalf or submit a case here. Hey, thanks for the quick response. I did try back on a Windows machine as well. The upgrade to firmware was done on the Windows machine. But still irrespective of the host OS, the mouse would go completely dark on BT mode.

41
Razer.Speedcr0ss
1 year ago
D
DandelionRUBYtech742
posted in Razer Support

Razer Nari Ultimate - not working 15/11/2022

I also got this same issue after using the headset for around 1 year

12
S
1 year ago

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