Topics started by Dale_Blackburn | Razer Insider

Topics started by Dale_Blackburn

3 Threads

Dale_Blackburn
Dale_BlackburnInsider Mini
asked in Razer Support

Razer Basilisk V3 Stopped Working (Completely)

Yet again another failure from Razer… endless problems continue. My Basilisk V3 wired mouse suddenly stopped working, my laptop can’t see the device, synapse can’t see it, device manager can’t see it, firmware updater can’t see it… Basically there is no electricity power it receives when i plug it in. I didn’t drop my mice or something, it was perfectly fine yesterday night. I tried every method you can think of, sleep mode PC fix, uninstalling usb drivers, updates, re installing synapse, everything. It just feels like my mouse is dead on the inside for no reason. When i first bought it, without any drivers or synapse, it would still get the RGB light going on and my PC would detect a new device. But now, there is no power inside my mouse. No light.  Nothing happens when i plug it in or out, it just looks DEAD. And yes i tried different usb ports but not a different PC yet. How am i gonna fix this?   

49
D
5 days ago
Dale_Blackburn
Dale_BlackburnInsider Mini
asked in Razer Support

Where is the support in this forum?

Where is the support on this forum? Why i haven’t contacted with any offical razer support employee since yesterday? My mouse is literally dead and i can’t do my work because of it. I want live chat support right now, this is ridiculous!! ‘’For other issues, please hit up anyone among @Razer.Caziel @Razer.Speedcr0ss @Razer.GuitarScar @Razer.Xenon. They will be delighted to assist you.’’  Can someone please read this thread and help me?  

3
dekades
10 months ago
Dale_Blackburn
Dale_BlackburnInsider Mini
posted in Razer Support

Electra V2- Non USB version. No sound. No surround. IS THIS A JOKE??!

I bought a new Electra V2 and synapse won't work, surround app won't work either. How am i gonna use these headphones? The sound quality is very bad and LOW. Is there any driver up to date that i can use with these headphones? How a company be so reckless about informing the customers? I can't believe this, never EVER gonna buy anyhting from Razer again. I feel like this is a joke. I lterally bought useless headphones.

0
Dale_Blackburn
1 year ago

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