Topics started by UnfairMode | Razer Insider

Topics started by UnfairMode

5 Threads

UnfairMode
UnfairModeInsider
posted in Shout out to our Razer Support Rockstars

Problems to log in on the Razer Insider's Forum.

Two weeks ago the forum was attacked by bots with advertisements and spam. The moderators managed to delete and block several bot accounts and deleted many spam topics. However, when they deleted/banned/blocked many accounts, they accidentally banned mine. As I couldn't log in here, I managed to speak to Razer's support team via the Reddit website. They treated me very well there and after a week of conversations and exchanging information, they solved my problem and now I'm back to share experiences and help the community. Thank you Razer's Support Team.

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UnfairMode
1 month ago
UnfairMode
UnfairModeInsider
asked in The New Razer Synapse | Razer Chroma App Open Beta

No macros are working in The New Razer Synapse Beta

To test the New Synapse Beta I've created a new macro and I'd assigned it to my Razer Naga Trinity, it saves but does nothing. I've tried to link them in my Razer Huntsman and the same occurred. I've tried the basic key macros and the mouse movements macro. None of them worked. When I press the assigned key, it does nothing. Neither the default function nor the saved macro.I've tried assigning macros both ways: On the device's module, and after that on the Macro Module. I've already sent this issue plus the log file with the feedback tool in the New Synapse.

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UnfairMode
2 months ago
UnfairMode
UnfairModeInsider
asked in The New Razer Synapse | Razer Chroma App Open Beta

Suggestion to improve the reach and visibility of the New Synapse Beta

I've noticed that the Razer Insider's Forum does not show the New Razer Synapse Beta sub-forum. I only found out about it 1 year after the launch, through the green notification that appears at the top of the forum.I'm loving testing it and sending feedback alerting about bugs and giving suggestions through the "Feedback Module".And I'm sure there are other people who would love participating in the beta test as well.Because developers need feedback to implement the app, it would be better to have more reach on this side.So, I suggest that the moderators give a highlight to this subforum on the initial page of Razer Insider's forum.Creating a new forum section and not a subforum like it is now. I wish you all a nice day. Thanks.  

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UnfairMode
2 months ago
UnfairMode
UnfairModeInsider
asked in Razer Support

Where can I get support for a bug found on my Razer Insider Profile, section "Private Messages".

I think the image tells by it self, but I'll explain:It is showing on the right side “3 private messages”.On the left side you can see that there is none of it.I didn’t find a section for this on the Official Support Website so I am here.Is there a way to reset it?I would appreciate any help. Thanks.  

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UnfairMode
2 months ago
UnfairMode
UnfairModeInsider
posted in General Discussion

For a more user-friendly interface for Razer Rewards.

Yesterday was my birthday so I got a trophy for it. After a long time using the Razer forum, I only now discovered that trophies can be converted to Razer Silver. As a non assiduous user of the forum (since it doesn't have a friendly interface), I received several trophies, but I went to the message and it only showed me that I received the trophy. Along with the message comes a link with the name of the trophy. When opening this link I am directed to a new page informing the reason why I won this trophy. By chance, today I went to the REWARDS tab, and it was only there that I saw that you have the option to convert your trophies into Razer Silver. I imagine many people like me may have missed the deadlines to claim the rewards for this complicated interface. I suggest that when the person receives the trophy have a more friendly link for the person to be able to redeem the reward.

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5
1 year ago

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