Topics started by Gh0styy23 | Razer Insider

Topics started by Gh0styy23

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G
Gh0styy23
posted in Mice and Surfaces

Razer Basilisk X Hyperspeed Issues

My mouse stops working entirely after about 1-3 minutes of not moving. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. But after I disconnect it from my Bluetooth and reconnect it, it works. Is there a fix for this or am I left with the annoyance of having to essentially reset the mouse every time I stop using the mouse? Also, I ordered it on Amazon and inspected it, after noticing that I had not received the Bluetooth dongle I returned and got a replacement. To which also didn't have a Bluetooth dongle inside so I believed I didn't need it. Is the dongle required and is this the root of my issue entirely?

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clubrushOlivine881
10 months ago

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