Topics started by SunSetXxL | Razer Insider

Topics started by SunSetXxL

2 Threads

SunSetXxL
SunSetXxLInsider Mini
asked in Audio

Razer BlackShark V2 Special Edition is not working properly on my new computer!

I bought a new gaming laptop. I noticed that I was having audio problems on my HP Victus 16 computer. I wasn't having problems with the sound on my old Acer Nitro 5 computer. I noticed that the volume level is distorted in some games. When the sound is loud, suddenly the sound drops and the sound rises again and repeats itself in the same way. This situation makes me very uncomfortable.  Solution trials;- I uninstalled Synapse, uninstalled the drivers, and then reinstalled Synapse.- I turned off the Automatic Boost in the OMEN Gaming Hub app.- I have uninstalled the HP my volume controls application (MyHP). The Games I've Tried;​​​​​​​- CS2- ETS2- Rocket League

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SunSetXxL
2 months ago
SunSetXxL
SunSetXxLInsider Mini
asked in Razer Support

Razer Hammerhead True Wireless (2st Gen) touch functions are not working

I bought the product today. Everything is so beautiful. There is no sound and RGB problem. The only problem is that the touchpad of my left headset does not work. With my right headset, I can skip songs, turn off the song or answer calls. I can't do these functions on my left headset. The product was never opened, I bought zero. It's sad to encounter such problems with the Razer headset. Is there a setting for the operation of the touchpad of my left headset?  I have made a firmware update.  I tried it on the computer, the situation is the same. Thanks...

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SunSetXxL
11 months ago

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