Topics started by brerdieu | Razer Insider

Topics started by brerdieu

2 Threads

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brerdieuInsider Mini
asked in Razer Support

Can't register Tomahawk Mini due to no differentiation between O and 0 on s/n label

Title says it all. Razer insists on including both “O” and 0 (zero) in serial numbers but impossible to distinguish any difference on the label. The error message that pops up clearly shows an “O” and a zero with a line across the middle but the label itself does not.It’s almost as if Razer doesn’t want you to register the product so they don’t have to provide any warranty support.

1
Razer.Speedcr0ss
1 month ago
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brerdieuInsider Mini
asked in Razer Synapse

Synapse doesn't recognize Tomahawk Mini ITX case

USB plugged in and case lights up, both THS and underglow but Synapse won’t recognize it. Tried uninstalling and reinstalling, nothing. Case is listed as supported and even trumpets that fact on product page.Called support, btw, after 8-10 minutes going around and around woman helping me said she’d be right back to walk me through some things then the line went dead. Tried calling back in several times but my number must have been flagged as only ever went to hold music after that, then “heavy call volume” announcement and then disconnected. Incredibly shoddy customer service for “premium” products.

4
B
2 months ago

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