Topics started by scrapple | Razer Insider

Topics started by scrapple

7 Threads

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scrappleInsider
posted in Razer Support

Cannot purchase Razercare Essential because my system's serial # is not valid?

I go here: https://www.razer.com/razercare/warranty and enter the serial on the bottom of my razer and says not valid. My bios is missing the serial # (which sucks as I cannot upgrade to newer bios without a valid serial). I recall someone on reddit with an app that would hack your serial into the bios via a dos program. Any thoughts? My screen is flickering and I am stuck overseas and my warranty runs out in like 32 days. I sent an support email about 2 weeks ago, no reply yet.

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Razer.Caziel
3 years ago
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scrappleInsider
posted in Razer Support

Windows 10 May 2020 Update - version 2004 - broke my wifi - Intel Wireless-AC 9560 160Mhz

My System : Razer Blade Advanced Pro 2019 Laptop - RZ090288 Mercury White So I decided to force update to the the new windows 10 May update experience since Microsoft is pushing it out to users slowly. Well, that was a bad idea. Now my Razer laptop wont connect to Wifi (well it connects, but it says "No Internet" but gives me an ip address). I have tried to connect it on a few routers that my other laptops connect to just fine, and it won't give me any internet, says connected, but no internet (gives me a good ip address). My iPhone connects just fine to the internet on all the other routers as well, so it's definitely the intel driver or something with the may 2020 update on the razer. In Device Manager, the update has the following driver: Intel Wireless-AC 9560 160Mhz Driver Properties Intel date - 2/13/2019 driver version - 20.120.1.1 I went ahead and downloaded the latest from intel's website and those also did not work. anyone have a solution?

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S
3 years ago
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scrappleInsider
posted in Razer Support

Razer Blade 15 Advanced - Intel UHD 630 screen graphic red with white lines freeze glitch fix

Razer Blade Advanced Mercury White early mid 2019... I was getting these strange screen issues every now and then usually after my screen came out of a sleep mode and it would appear after 3 minutes or so... See attached video to see what I mean with the issue: I was getting this issue with my Razer Blade Advanced 2019 - most people thought it was a loose cable but I knew it was Intel software related because it worked fine before i did my 2tb SSD upgrade and did a fresh install with windows. Essentially, windows installs its own version of the Intel UHD 630 drivers and they do not play well with this version of windows and the razer. You have to force uninstall by doing the following and then installing: 1. Goto the following link and download the latest intel drivers for the UHD 630 - https://downloadcenter.intel.com/product/98909/Intel-HD-Graphics-630 2. Disable your wifi or unplug your ethernet from your internet after the file is completed. This will make sure that windows

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S
3 years ago
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scrappleInsider
posted in Razer Support

Razer Blade Advanced 2019 - Graphical glitch on my screen - hardware or software?

I am getting kind of worried (as I am deployed overseas with this laptop). I love everything about this laptop but for the last month, I have been getting random screens that I have to reboot to clear although sometimes I am able to close the lid and reopen it and it will go away. I did upgrade to a 2tb NVME SSD in January but I dont see a hard drive upgrade as the issue. Basically, it just randomly appears while I am in Windows 10. Should I try removing the Intel UHD 630 from device manager (drivers) and letting windows re-install it or is this something more sinister? Here are the pics: https://i.imgur.com/FBxXwBb.jpg https://i.imgur.com/f4JbPgn.jpg

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4 years ago
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scrappleInsider
posted in Systems

How to upgrade the Razer Blade Pro 512GB SSD to a 2TB NVME SSD

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S
4 years ago
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scrappleInsider
posted in Razer Support

Firmware 1.03 on my Razer, wont let me run 1.05

Anyone else see this? I have model 02886 Run the exe and it says this firmware tool is only for blade and compatible systems, it will now close.

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Razer.Caziel
4 years ago
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scrappleInsider
posted in Systems

Just picked up a Razer Blade 15 from Bestbuy - Open Box Excellent - 230W power adapter issue

Opened her up, plugged her in, and the little green light on the 230 watt power adapter is not lit... wont seem to light with different outlets tried. What are my options? Is their any warranty with Open Box Excellent?

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S
4 years ago

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