Topics started by Trakannon | Razer Insider

Topics started by Trakannon

2 Threads

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Trakannon
posted in Razer Support

Razer Lancehead issues

Hiya, So today I encountered an issue with my wireless razer lancehead. This device is just over 27 months old, so is now out of warranty. I use it wireless with my work PC and then wired with my home PC. Today it stopped working in wired mode and after some testing I have the following issues: 1) the mouse works wirelessly when synapse is on - works fine, lighting, macros everything. 2) with synapse off, and in wireless mode, the cursor moves but no clicks are registered and no lighting. Right mouse doesn't do a thing etc. 3) when I plug the cable in, the mouse is not detected by synapse at all. I cannot see any charge light, the mouse does not work at all in wired move (switched on or off) Fault could be that whatever circuit controls the wired connection has blown, but the device still works in wireless mode - although for how long I am not sure as synapse has never really reported the battery level correctly. I have attempted to perform a firmware update, but the 1st optio

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T
3 years ago
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Trakannon
posted in Mice and Surfaces

Razer lancehead wireless channels

Hi, I'm trying to find out whether two lanceheads, both running wireless in range of each other with separate dongles would interfere with each other. I'm using the 2017 version but my partner is looking at getting the 2019 version - but if they interfere / overlap this would be a problem... anyone know? Cheers

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T
3 years ago

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