Topics started by KangMeng | Razer Insider

Topics started by KangMeng

3 Threads

K
KangMeng
posted in Razer Support

Swollen battery razer blade pro 17 (2019)

I wanted to open my laptop back cover to clean the fans as it's full of dust. When I open 2 screws at the back, the cover immediately pop up at the side. I stop and peek beneath, found out the battery had swollen. It cuz the back cover to be pop up nearly stuck the screw. This laptop I been using for 2 years and this is the first time I open the back cover. Attached pictures. What should I do?

0
Razer.Speedcr0ss
2 years ago
K
KangMeng
posted in Mobile

Razer phone 2 screen ISSUE!

I have a razer phone 1 and recently brought a razer phone 2. I don't know is it my eyes, the tempered glass protector or the phone screen itself; when compared with the razer phone 1, there is some washout on white background on the display of razer phone 2. On screen display that are having white background (example: settings menu, app drawer etc.), it seems that the white looks quite "washout" in a sense when comparing to razer phone 1. I uploaded a screenshot but not sure is it the same when viewed on ur phone. I have no idea is this suppose to be this way or?

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D
5 years ago
K
KangMeng
posted in Razer Support

Razer phone 2 Netflix HDR and 5.1 compatibility issue

Razer phone 1 able to play Netflix flims in HDR and 5.1 However, razer phone 2 is not supported with Netflix HDR and 5.1 content. It only shows "HD" icon on the Netflix video that was suppose to be able to play on "HDR". Whereas razer phone 1, there is "HDR" and "5.1" icon. I had attached a screenshot on the list of phone that support HDR. May I know u guys with razer phone 2 also have missing HDR and 5.1 in Netflix? **with Netflix premium subscription**

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K
5 years ago

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