Topics started by hllow | Razer Insider

Topics started by hllow

7 Threads

H
hllow
posted in Systems

Razer Blade 14 2021 has this annoying integrated AMD graphic card, how do I disabled it for good?

The integrated graphic is giving me lots of issue with Oculus Quest 2 that I am getting black screen in Oculus link all because of this. I tried disabled the integrated graphic in device manager but end up it switch to using more basic display driver. I never has this issue with Intel's Razer Blade 15. It feels like AMD and Blade/NVidia cards are not meant to be together...

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FiszPL
Vanguard
2 years ago
H
hllow
posted in General Discussion

Why Razer's Quality Control is so bad and the replacement process is ridiculous for new faulty unit?

Bought the Razer Huntsman V2 Analog from Razer online store (most expensive model as I believED in the brand), paid for express delivery as I needed it to replace my current Huntsman for work. Product arrived, open, plug in and realize there is no power at all, tried both USB C and USB converter, tried on different laptop, even using power plug - Same result. Seriously - in my life time so far I have no encounter a new keyboard that cannot work out of the box, its a total faulty unit that cannot be power up, what happen to the QC of Razer? It is directly from the warehouse and not even going through authorize dealer or reseller, it's really unbelievable. So next step, contact Razer support, the only saving grace is the waiting time were short, only 1 person in front of me and got to the live chat relatively quick. Friendly support that attended to me, but told me that this has to go through a normal warranty claim process. Seriously? I cannot even register my product because the keybo

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R
2 years ago
H
hllow
posted in Razer Support

Razer Blade 14 (2021) is plagued with issues (AMD CPU just doesn't work and full of incompatibility)

While the Razer support is still working on the Synapse fix on the Oculus Quest 2 link issue (black screen and have to disable integrated graphic card) past few months, I found out that the new external SSD card (I have both Samsung T5 and T7) that I am adding to this troubled laptop has been having random disconnect and reconnect. While doing file transfer, it will randomly get disrupted (I will hear the USB disconnect and reconnect sound), disruption happen during games installation and also while playing game. As usual tried to troubleshoot myself, tried both USB-C port, tried turning off the power savings (its anyway off all the way because that's the instruction I get to try to solve the Oculus link issue which didn't help), none of it help with the random disconnection. It happen so randomly and reconnect instantly that there is no way to video it as well. The past 3 months with this laptop I've been spending more time troubleshooting it than using it for its intent purposes. A

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H
2 years ago
H
hllow
posted in Razer Support

Razer Blade 14 (2021) 3070 version can't change to dedicated GPU only

It is listed on the official website that the RZ09-0370 is one of it, and I went into the BIOS but cannot find the option in the Chip section. Why?

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Razer.Speedcr0ss
2 years ago
H
hllow
posted in Razer Support

Why Razer's Quality Control is so bad and the replacement process is ridiculous for new faulty unit?

Bought the Razer Huntsman V2 Analog from Razer online store (most expensive model as I believED in the brand), paid for express delivery as I needed it to replace my current Huntsman for work. Product arrived, open, plug in and realize there is no power at all, tried both USB C and USB converter, tried on different laptop, even using power plug - Same result. Seriously - in my life time so far I have no encounter a new keyboard that cannot work out of the box, its a total faulty unit that cannot be power up, what happen to the QC of Razer? It is directly from the warehouse and not even going through authorize dealer or reseller, it's really unbelievable. So next step, contact Razer support, the only saving grace is the waiting time were short, only 1 person in front of me and got to the live chat relatively quick. Friendly support that attended to me, but told me that this has to go through a normal warranty claim process. Seriously? I cannot even register my product because the keybo

0
H
3 years ago
H
hllow
posted in Razer Support

Warranty process for a new faulty product that cannot be detected nor activate warranty

Bought the Razer Huntsman V2 Analog from Razer online store (most expensive model as I believED in the brand), paid for express delivery as I needed it to replace my current Huntsman for work. Product arrived, open, plug in and realize there is no power at all, tried both USB C and USB converter, tried on different laptop, even using power plug - Same result. Seriously - in my life time so far I have no encounter a new keyboard that cannot work out of the box, its a total faulty unit that cannot be power up, what happen to the QC of Razer? It is directly from the warehouse and not even going through authorize dealer or reseller, it's really unbelievable. So next step, contact Razer support, the only saving grace is the waiting time were short, only 1 person in front of me and got to the live chat relatively quick. Friendly support that attended to me, but told me that this has to go through a normal warranty claim process. Seriously? I cannot even register my product because the keybo

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H
3 years ago
H
hllow
posted in Razer Support

Razer Huntsman V2 Analog wrongly detect as controller

Hi all, trying to figure out how to solve this issue. I didn't enable analog binding as I didn't need them. It work fine as a normal keyboard but when I tried going into Fallout 76, it gets detected as controller but none of the key works except direction keys. I thought the controller function needs to be enabled in Synapse but I never activate it. Anyone know how to solve this annoying issue? Thanks in advance!

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Razer.Speedcr0ss
2 years ago

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