Topics started by DylanKaiser710 | Razer Insider

Topics started by DylanKaiser710

2 Threads

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DylanKaiser710
posted in Razer Cortex

Razer Cortex System Scan stuck at 18% on HTML Help

Hello! so I seem to be experiencing a problem with the Razer Cortex system scan. I start up the file then goto system booster and start the scan the scan starts as it should then stops at 18% and is stuck on "Scanning for files files: HTML Help" and is at 47.3 MB of 22.2GB which is a lot that needs to be scanned and is holding back my PC from it's maximum performance. This problem started out of nowhere and I've tried reinstalling it and it does nothing to fix the problem. I saw on a post that I need to get the logs from it and uploading it to a google docs or dropbox link and posting it here so heres that > https://drive.google.com/file/d/1QF4oxfBUDFrzOo1uOuMoGq757XADpwWL/view Please help me out here I am not techie what's so ever and am need of assistance so I'll be here consistantly checking this forum for anyone who may be able to help me. I would appreciate it very much please and thank you!

0
D
3 years ago
D
DylanKaiser710
posted in Razer Support

Razer Cortex System Scan stuck at 18% on HTML Help

Hello! so I seem to be experiencing a problem with the Razer Cortex system scan. I start up the file then goto system booster and start the scan the scan starts as it should then stops at 18% and is stuck on "Scanning for files files: HTML Help" and is at 47.3 MB of 22.2GB which is a lot that needs to be scanned and is holding back my PC from it's maximum performance. This problem started out of nowhere and I've tried reinstalling it and it does nothing to fix the problem. I saw on a post that I need to get the logs from it and uploading it to a google docs or dropbox link and posting it here so heres that > https://drive.google.com/file/d/1QF4oxfBUDFrzOo1uOuMoGq757XADpwWL/view Please help me out here I am not techie what's so ever and am need of assistance so I'll be here consistantly checking this forum for anyone who may be able to help me. I would appreciate it very much please and thank you!

0
D
3 years ago

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