Topics started by Sorjal | Razer Insider

Topics started by Sorjal

2 Threads

S
SorjalInsider Mini
asked in Razer Synapse

Aside from continuing to clean the bugs out of Synapse, could you ditch needing to log in?

So I recently purchased a Blackwidow v4 to go with my Tartarus Pro and unify the lighting. While the keyboard functioned, Synapse wouldn’t recognize the device as being present. This led to using the troubleshooter software, which goes through uninstalling Synapse. So, then it’s unplug the keyboard and keypad, wait for my ability to use my Logitech mouse to resume (wasn’t keeping exact track, so say roughly a minute), plug everything back in (again wait another min to get a functioning mouse) and restart the system.(re)Install Synapse 3, where now Win 11 finds the keyboard and throws its own prompt to restart to use the device. I wait as Synapse hasn’t finished it’s install yet and the Tartarus Pro hasn’t been detected yet. This eventually occurs and Win 11 again prompts that I need to restart in order to use the device and again I wat for Synapse to finish its install as I assume it’s going to prompt the same message about needing to restart (which it does). I click Synape’s restart b

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S
1 year ago
S
SorjalInsider Mini
posted in Razer Support

THX Spatial Audio loses audio output

I have been finding that the THX Audio app keeps "losing" the output device, where you start up a game, etc and there is no audio output from the selected source. This particularly happens after sleep, but can also happen after rebooting, performing an update, etc. I can understand it losing the device after some updates, but going to sleep or rebooting shouldn't be an issue. Sometimes it happens without any state change, other than you haven't been using audio for a while (no youtube, etc. on in the background while you do other tasks, etc). 99% of the time this is resolved by selecting a different output device in the THX audio window and then switching back, but does Razer expect people to actually purchase this with problems like these? As I doubt this issue will resolve itself before the remainder of my trial expires (8 days), after I uninstall it, if I later install it in a few months is there going to be a new trial window?

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Razer.Speedcr0ss
1 year ago

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