Topics started by ControlNode | Razer Insider

Topics started by ControlNode

5 Threads

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ControlNodeInsider
posted in Razer Support

Issue with Huntsman TE Green Key with Phantom keyset in direct sun.

So, I found an issue with my Huntsman TE that I replaced the green keys with the Black Phantom keyset. At a recent race I was running timing at I found that in the later hours of the day when the sun shining in through the window in front of me onto the left side of the keyboard (laptop display was shadowing most of the keyboard), the ESC, ~, Tab and Caps lock keys were "self-activating" without a key press. I had to pull the keyboard off and switch to my Blackwidow Lite STE (I have the white phantom keyset on this one). Has anyone else had an issue with optical keys in direct sunlight?

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Razer.Speedcr0ss
1 year ago
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ControlNodeInsider
posted in Razer Support

Problem with RazerCare.

I bought my son a Kraken Stormtrooper edition headset, ~3 years ago, the mic stopped working about 6 months into ownership and Razer replaced it as they should since it was in the 1st year and appeared to be a manufacturing issue. Well, the headset recently broken again, this time it was an accidental, but should be covered by RazerCare that was bought. The issue is that Razer has no documentation of the original serial number (SN) on the RazerCare contract being replaced with the SN of the headset in hand now. Sergio Pifferi of RazerCare has ghosted me since 10/31/2022. I've provided all I can that I've been asked for. Right now, Razer will not cover, as expected because it's out of the 1 year warranty and accidental damages are not covered anyway. RazerCare is refusing to cover it because Razer doesn't have any SN replacement tracking. RazerCare doesn't seem to care that I've provided the support logs for that replacement, because no where in that documentation did Razer ever state

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Razer.Speedcr0ss
1 year ago
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ControlNodeInsider
posted in Keyboards

So, I still use a couple of the Tron keyboards, wanting Hypershift

I still use the Tron keyboards, one at home and one at work. I use this keyboard as my hands fit the oversized spacing of the keys better than any standard sized keyboard. I blame years of working on cars for my hand size and discomfort/fatigue with standard keyboards. I'm still using the official Tron Software (1.02) for the keyboard, but a coworker just got the Razer holiday bundle and while assisting with the setup since I'm already familiar with macro support in razer's software I came across HyperShift. This would be a great addition to the old software, off hand I see no reason a driver/software update could not add this function to the Tron keyboard. Other option would be official support for this keyboard in software with hypershift support. I know this is an older keyboard, but I've never seen any since in your product line with keys sized/spaced like this. I know I can use the profiles and switch between standard and a "HyperShift" profile and I currently do this. But the

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C
5 years ago
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ControlNodeInsider
posted in Mice and Surfaces

Razer Goliathus Extended Chroma and Android

Call me crazy but I still play card games, mainly Magic: The Gathering. Anyway, thinking of getting the subject mat for paying on and would like Android support for it so that I can control the lighting on it from the phone. I've tested with the small Goliathus Chroma and the phone sees it as a keyboard and the mat does it default color cycle when no instructions are being sent to it. Would be really nice if Razer added an app, or updated an existing one like Raiju, with an API that life counter apps could interact with. Would be nice if such apps could dynamically set the color based on life level, they could even have it color studer/flicker on virtual dice rolls and such. Anyone else think having the Android get support for mats (maybe even other devices) would be good?

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C
5 years ago
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ControlNodeInsider
posted in General Discussion

I can hear the colors...

Not an issue with the device. I have a TT Level 10 GT case and use the front panel for my headset. I normally have the 2018 holiday chroma bunch plugged directly into the motherboard, but recently took them with my laptop. I just returned home and being lazy plugged two into the top of the case and one into the front panel. And, now I can hear color, well with the mouse and surface pad that have a single color signal. I plugged the keyboard it, but with all the lights it's controlling it's a much higher pitch, but with ripple I can hear the changes, but never as low a frequency as the single color devices. I though it funny, but really annoying. Again, not an issue with the Razer hardware, but found the sub 20k Hz frequencies being used to control the color interesting.

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C
5 years ago

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