Topics started by netegrity | Razer Insider

Topics started by netegrity

4 Threads

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netegrityInsider Mini
asked in Razer Support

Bluetooth allow wake from sleep greyed out

Scenario:  Keyboard and Mouse r connected via Bluetooth to Blade 15. When computer goes to sleep, keyboard and mouse doesn’t seem to be able to ‘wake’ the computer up from sleep.  The device manager → Bluetooth → Power Management → Allow this device to wake the computer is greyed out.  CHecked Bios and nothing to toggle / chk that enable Bluetooth during sleep too.  If Keyboard / Mouse r connected via the USB dongle (Logitech) then waking up the laptop will have no issues.  But I don’t want to use the provided USB dongle from Logitech to connect my Logitech MX Keys and Mouse…  since they both are able to connect via bluetooth and the laptop comes w/ bluetooth.  

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3 months ago
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netegrityInsider Mini
asked in General Discussion

Bluetooth allow wake computer grey out

Scenario:  Keyboard and Mouse r connected via Bluetooth to Blade 15. When computer goes to sleep, keyboard and mouse doesn’t seem to be able to ‘wake’ the computer up from sleep.  The device manager → Bluetooth → Power Management → Allow this device to wake the computer is greyed out.  CHecked Bios and nothing to toggle / chk that enable Bluetooth during sleep too.  If Keyboard / Mouse r connected via the USB dongle (Logitech) then waking up the laptop will have no issues.  But I don’t want to use the provided USB dongle from Logitech to connect my Logitech MX Keys and Mouse…  since they both are able to connect via bluetooth and the laptop comes w/ bluetooth.  

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3 months ago
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netegrityInsider Mini
asked in Razer Support

Razer Blade 14 System Restore failed

I tried to restore my Razer Blade 14 via the F9 prompt at start up.  System restore stated but hanged at 76% for 3hrs…..  Turned off the system and restarted.    Now laptop restart would get into ‘Preparing Automatic Repair’ → which the blue page will say ‘Automatic Repair couldn’t repair your PC.  Press ‘Advanced Options” to try other options to repair your PC or ‘Shut down’ to turn off your PC.  a Log file was created at…….”… Options to click would be ‘Shut Down’ or ‘Advanced Options’.  If I choose ‘Shut Down’ that won’t help me since another attempt to restart will get me back to this page.  If I choose ‘Advanced Options’, I will be given ‘Continue → Exit and continue to windows 11’ which will get me back to the ‘Preparing AUtomatic  Repair’….  Other options are ‘Use a device’ which is to use USB drive / network connection or windows recovery DVD’.  another options are ‘Troubleshoot’ or ‘Turn off your PC’.  if I choose ‘Troubleshoot’ it will give me ‘Reset this PC’ or ‘Advanced opti

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10 months ago
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netegrityInsider Mini
posted in Razer Support

External Display - wake from sleep

Been struggling w/ this issue. My Razer laptop is connected to an external display via USB-C, this ex-display is set as 'main display' and 'only display' hence the laptop display is blacked out / not use. Laptop lid (under settings) is set to 'do nothing' when closed. Issues I am experiencing is that when the lid is fully closed, laptop wake from sleep via keyboard / mouse stroke, the external display will not get any signal and I have to manually open the laptop lid and go to settings to manually choose to use external display (display 2 or whatever....) only, then everything will be ok. But say if I leave the lid slightly open (not fully closed) and 'only display' via the external monitor, when waking from sleep, everything will work fine, external display works and laptop display blacked out, exactly what I want. Am I missing something ? how can I still have the 'external display' as the main monitor while the laptop display 'blacked out' / 'not use' with the lid closed while

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Razer.Speedcr0ss
2 years ago

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