Topics started by leetYellowRosebuzz684 | Razer Insider

Topics started by leetYellowRosebuzz684

2 Threads

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leetYellowRosebuzz684
posted in Razer Support

Synapse 2 problems on Mojave

Hi Razer, and community, I attempted to report this problem via Razer Synapse, but it appears Synapse failed to send it. Synapse is still running poorly on Mojave. Here is my Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) RzUpdater 2.88 GB (Razer USA Ltd.) RzDeviceEngine 1.02 GB (Razer USA Ltd.) Synapse crashes often and is generally unstable. I'd appreciate it if Razer would provide the mac user community with more clarity on what it supports and what its plans are for the Mac platform.

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L
4 years ago
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leetYellowRosebuzz684
posted in Razer Synapse

Razer Synapse does not work on Mojave with Ornato and Mamba

Dear Razer and users, I have read in a multitude of other threads that many of your products do not work reliably on the current version of Mac OS Mojave—contrary to your marketing materials—this support issue has plagued users for years. I used Synapse on High Sierra more than a year back. After many emails to your support team, I concluded that Razer did not have the capabilities to support Mac users; I uninstalled all Razer software from my machine. Now, a year later, I thought I'd give your software another go. Unfortunately, I am disappointed with the lack of progress Razer has made to address support for the Mac over the past 12 months. I am starting this thread in the hope that Razer will realise Mac users require more support. I have the following products connected to my Mojave mac mini: Ornato Mamba I am using the latest version of Synapse “Razer_Synapse_Mac_Driver_v1.85.dmg.” I have granted Synapse full system access in the system preferences, security and privacy:

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L
5 years ago

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