I’m not sure if my Razer laptop knows it’s a Razer laptop.

So a while ago my secondary hard drive crapped out and i took my computer to best buy geek squad because that’s where i bought it. he said since it’s the secondary hard drive my files will mostly be saved. fast forward and i get my laptop and it’s completely wiped and he tells me they must’ve had to wipe it because it wouldn’t reformat windows correctly. well i noticed a bit later that the homescreen doesn’t have the razer background anymore and razer synapse isn’t downloaded. i re-installed it but it won’t even open. and now i notice that my battery icon isn’t even showing in the bottom right anymore. it’s like my laptop thinks it’s a regular windows computer. any way to fix this?