Your 'Synapse' pile of software automatically updated to a new version THAT DOESN'T SUPPORT MY KRAKEN V3 PRO, a $250 headset, so now it doesnât detect any device at all... đ€Šđ»
Â
This is the first time in 40 YEARS I see such kind of incompetence on display...
What kind of business and support are you running  there?