Receive Razer Silver Credit Reimbursement when Razer Cortex PC Paid to Play to Earn Tracking not working Daily for 6 Days | Razer Insider
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Receive Razer Silver Credit Reimbursement when Razer Cortex PC Paid to Play to Earn Tracking not working Daily for 6 Days


AlphaTay

Hi, i Receive Razer Silver 40 Daily x 6 Days Total 240 Credit Reimbursement when Razer Cortex PC Paid to Play to Earn not working Daily during April May 2023 with Honkai: Star Rail for 6 Days, i contacted Razer Staff Michelle about it, she require Razer Cortex logs to confirm i actually did the Razer Cortex PC Paid to Play to Earn Daily, but i uninstall and reinstall Razer Cortex PC Daily to make sure it isnt my install of Razer Cortex PC has issues that cause Razer Cortex PC Paid to Play to Earn Tracking issues, so the Razer Cortex logs isnt there anymore after uninstall, but after she understand the situation, she still compensate Razer Silver to me, thx Razer & Razer Staff Michelle.

Razer Cortex logs 9.1.0 has crash issues, Razer Staff Michelle contacted Razer Razer Cortex logs Coding Staff and update it multiple times with version 2.0.7.0 2.0.8.0 2.0.10.0 to fix it. thx Razer & Razer Staff Michelle.

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7 Replies

  • 0 replies
  • July 28, 2023

Thank you for your commendation. I’d always love to help. ðŸ˜Š


AlphaTay
  • Author
  • Insider
  • 535 replies
  • July 31, 2023
Michelle-RazerCortexPC wrote:

Thank you for your commendation. I’d always love to help. ðŸ˜Š

welcome.


dekades
  • Community Cowboy
  • 254 replies
  • August 1, 2023

Thanks for sharing @AlphaTay.

@Michelle-RazerCortexPC, you rock as always!


AlphaTay
  • Author
  • Insider
  • 535 replies
  • August 1, 2023
dekades wrote:

Thanks for sharing @AlphaTay.

@Michelle-RazerCortexPC, you rock as always!

thx & welcome.


Razer.Speedcr0ss
Michelle-RazerCortexPC wrote:

Thank you for your commendation. I’d always love to help. ðŸ˜Š

Nicely done, @Michelle-RazerCortexPC!


  • Insider Mini
  • 2 replies
  • August 18, 2023
AlphaTay wrote:

Hi, i Receive Razer Silver 40 Daily x 6 Days Total 240 Credit Reimbursement when Razer Cortex PC Paid to Play to Earn not working Daily during April May 2023 with Honkai: Star Rail for 6 Days, i contacted Razer Staff Michelle about it, she require Razer Cortex logs to confirm i actually did the Razer Cortex PC Paid to Play to Earn Daily, but i uninstall and reinstall Razer Cortex PC Daily to make sure it isnt my install of Razer Cortex PC has issues that cause Razer Cortex PC Paid to Play to Earn Tracking issues, so the Razer Cortex logs isnt there anymore after uninstall, but after she understand the situation, she still compensate Razer Silver to me, thx Razer & Razer Staff Michelle.

Razer Cortex logs 9.1.0 has crash issues, Razer Staff Michelle contacted Razer Razer Cortex logs Coding Staff and update it multiple times with version 2.0.7.0 2.0.8.0 2.0.10.0 to fix it. thx Razer & Razer Staff Michelle.

I have same query !!!! plz resolve it..


  • 0 replies
  • August 18, 2023
victormarcel wrote:
AlphaTay wrote:

Hi, i Receive Razer Silver 40 Daily x 6 Days Total 240 Credit Reimbursement when Razer Cortex PC Paid to Play to Earn not working Daily during April May 2023 with Honkai: Star Rail for 6 Days, i contacted Razer Staff Michelle about it, she require Razer Cortex logs to confirm i actually did the Razer Cortex PC Paid to Play to Earn Daily, but i uninstall and reinstall Razer Cortex PC Daily to make sure it isnt my install of Razer Cortex PC has issues that cause Razer Cortex PC Paid to Play to Earn Tracking issues, so the Razer Cortex logs isnt there anymore after uninstall, but after she understand the situation, she still compensate Razer Silver to me, thx Razer & Razer Staff Michelle.

Razer Cortex logs 9.1.0 has crash issues, Razer Staff Michelle contacted Razer Razer Cortex logs Coding Staff and update it multiple times with version 2.0.7.0 2.0.8.0 2.0.10.0 to fix it. thx Razer & Razer Staff Michelle.

I have same query !!!! plz resolve it..

Hey there,

 

Thank you for sharing your issue with us here. My name is Michellle from the Razer Cortex technical support team. I will be very happy to help you out. Please feel free to provide more details with your issue:

  1. The game you played. 
  2. Razer Cortex logs

We appreciate your feedback and patience.

 

Michelle


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