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No supported games in Cortex


Milesgamer856
I wanted to play Roblox just to get Razer Silver, but nothing showed up under the supported games section, and I was never rewarded silver for playing an hour. Can someone help with this?
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21 Replies

Same here. I only play one game and today it is gone. I can not add it. failed to add game.

Same here. it just disappeared from the supported game section at some day earlier

I just noticed that for me it is not just Cortex but my game profiles in Synapse 3 do not load.

Surf
Vanguard
  • Vanguard
  • 722 replies
  • April 7, 2019
It's been like this for a few days already, i don't know what the support is doing. Try and send some feedback with this problem to them, maybe they'll grant it some more importance.

  • 2 replies
  • April 7, 2019
yes, me too. this cause me no any silver incomes.

Maximusisback
Vanguard
Any updates?

Sliproach
  • Insider
  • 116 replies
  • April 7, 2019
hi all just to let you know i've posted my latest reply from support on this issue here they're aware of the issue.

Kenserky
  • Insider
  • 832 replies
  • April 7, 2019
Must be some big issue. Usually they fix this kind of problem faster than that.

Sliproach
  • Insider
  • 116 replies
  • April 8, 2019
Good news everyone it seems to be working today :)

0V3R_K1LL
Vanguard
  • Vanguard
  • 478 replies
  • April 8, 2019
Sliproach
Good news everyone it seems to be working today :)
Is world of tanks working for you? Did you download it from Steam or through the war gaming launcher. Also are you using the EU version or the NA version of the game.

Sliproach
  • Insider
  • 116 replies
  • April 8, 2019
0V3R_K1LL
Is world of tanks working for you? Did you download it from Steam or through the war gaming launcher. Also are you using the EU version or the NA version of the game.
I'm running the EU client of WoT launched via cortex, i had a issue where i was running WoT and i'd get signed out of cortex but i fixed that by closing all of the razer programs and restarting my pc, but cortex Isn't tracking games now when i launch WoT i don't get the little you are earning silver bubble in the bottom right corner of my monitor have tried running the game via cortex, standalone and the wargaming client but cortex isn't tracking any of them atm.

0V3R_K1LL
Vanguard
  • Vanguard
  • 478 replies
  • April 8, 2019
Sliproach
I'm running the EU client of WoT launched via cortex, i had a issue where i was running WoT and i'd get signed out of cortex but i fixed that by closing all of the razer programs and restarting my pc, but cortex Isn't tracking games now when i launch WoT i don't get the little you are earning silver bubble in the bottom right corner of my monitor have tried running the game via cortex, standalone and the wargaming client but cortex isn't tracking any of them atm.
Yeah same here. I guess the update only showed the games under the rewards tab but it still doesnt track the games being launched hence it isnt giving any silver. I think Cortex isnt even detecting the games through the games tab so I guess Cortex doesnt even know if we installed WoT or not.

  • 12 replies
  • April 8, 2019
Yup same here. When I try to launch WoT from the cortex UI, it won't track. It just sends me to the website of razer telling me to download the WoT client which I already have installed.

Sliproach
  • Insider
  • 116 replies
  • April 8, 2019
think i've found why WoT wont reward silver when you click it on the supported games tab it takes you here https://gold.razer.com/gold/catalog/world-of-tanks-(us) notice the (US) bit don't think the EU WoT client counts :(

Milesgamer856
  • Author
  • Insider Mini
  • 10 replies
  • April 8, 2019
.Surf.
It's been like this for a few days already, i don't know what the support is doing. Try and send some feedback with this problem to them, maybe they'll grant it some more importance.
Okay, thanks for letting me know.

0V3R_K1LL
Vanguard
  • Vanguard
  • 478 replies
  • April 9, 2019
Sliproach
think i've found why WoT wont reward silver when you click it on the supported games tab it takes you here https://gold.razer.com/gold/catalog/world-of-tanks-(us) notice the (US) bit don't think the EU WoT client counts :slightly_sad:
I have tried the US version too. It doesnt track both the EU and the US game installs.

  • 12 replies
  • April 9, 2019
0V3R_K1LL
I have tried the US version too. It doesnt track both the EU and the US game installs.
Same, I'm unable to earn any using the US launcher

kennethyha
  • Insider
  • 222 replies
  • April 9, 2019
Same here.

Sliproach
  • Insider
  • 116 replies
  • April 10, 2019
Still having this problem, have tried everything i can think of i now have WoT installed NA and EU client on every possible drive on my pc an no matter where i run it from it won't register as earning silver

AlphaTay
  • Insider
  • 535 replies
  • April 13, 2019
World of Tanks All Region is Finally Working at RAZER CORTEX PC: PAID TO PLAY now.

Kenserky
  • Insider
  • 832 replies
  • April 14, 2019
AlphaTay
World of Tanks All Region is Finally Working at RAZER CORTEX PC: PAID TO PLAY now.
Yes!

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