Audio

A couple of days ago i bought a Razer Elecra v2 (not the usb version) but the mic isnt working It only worked in the first day I nedd some help Thanks

So, Razer announced the new XBOX version of Nari Ultimate. And the question is one: Will the old Nari Ultimate be updated (or the xbox one) to be able to connect wirelessly ? Everyone keep saying that "Nari Ultimate is only supported with 3.5mm jack to controller". We already know that before the new announcement...

olá, sou novo em adquirir um produto razer, coloquei no meu ps4 mas estou ouvindo minha voz no fone, há alguma maneira de remover ou é padrão ???

I have Razer Tiamat 7.1 v2 and ear cushions worn where can I find it. I talked to support out of stock they say. I Need Help.

Hello, I bought Thresher 7.1 PS4 headset, everything is great about it, but, there is one concern. When I start The Last of Us in game audio options there is only 2.0 channel to select. My friend has Astro A50 and when he plays TLoU 5.1 sound option is available. What is the reason behind that Thresher are 7.1 but game does recognise them only as 2.0. I connected them via optical cable and all is set in settings as it should be. Also I get surround sound by pressing and holding volume button. But still for the game and PS4 headset is only 2.0. Is there any firmware update or something that I don't know of and should make? Thanks for any help

I got a Hammerhead Duo earphone recently, and I noticed that there isn’t a Razer logo on the side of the microphone. But in some unboxing videos or reviewing videos, there is a razer logo on the side of the microphone. Did I just get a fake product?

i bought a razer base station (headset stand with chroma) not once but twice one for my setup and another for my bedside. my setup one works fine but my bedside one doesn't power on unless i plug it into my PC im not sure what to do ive tried different plugs different power supplies in my house and nothing works does anyone have any suggestions?

Hi Everyone, I have a Razer Tiamat 7.1 v1 and recently moved. I no-longer have the connector to the Audio control unit that allows you to use the control unit to control your speakers and the headset. Is there a way to purchase the cable that plugs into the Audio Control Unit? I asked Razer help and they said no - so I figured I would ask here. Does anyone know how I can purchase this cable featured in this video? If I cannot purchase this cable - what are my options for getting speakers and this headset to work? I really dont want to deal with plugging and un-plugging in speakers and headsets to get my PC to play both. Considering the plug in my PC uses 7.1 jack to my headset. This is an ultimate deal breaker and will force me to just not use these products anymore. Any help / advice is greatly appreciated. Thanks!

Hi I'm in two minds about buying the kitty kraken headset :/ I was wondering if it is possible to use it with non usb devices with the right attachments (not sure what the right ones are either) i have a battery pack but id like to be abed to use the audio and chroma if possible without a computer :o I might get them anyway but it'll be sad if you can only achieve full functionality through s computer with a wired interface. Still they are super cool!

Hello, I need help, my Razer Kraken Pro v2 have a problem on the cable when it link on the volume+mic controller, in both sides of the controller, some times just one side of the headphones work, and make strange noises. That can be fixed? Who mutch will I pay to fix them? My warranty already expired. Please help, I don't want switch my headphones that have less that 2 years.

I just purchased a Kraken X and have been using it for a couple of hours. It is not showing up in razer synapse, and I checked the supported devices list and its not on there. Why would they not have support for a product that has been out for nearly 3 months? When will they finally support it?

How do I disable the volume control wheel on the physical wire? Every once in a while I'll shift in my chair and all sound will get muted because it accidently gets scrolled. Can I set all the volume options in synapse and just lock it?

The Razer TE's USB Audio Controller is its own device to enable surround sound. Just curious, what is the audio quality output (sampling rate, bits per sample, etc.)? Is it compressed? Is there any latency?

Hi to everyone in the forums. First time posting here and hoping to somehow find an answer before I go buy or send the product back. I bought a Thresher for Xbox One which also included the Audio hub, a while back. Everything was working fine, sound was coming thru the headset, mic was picking up everything that it should. One day I was talking to my friends in the party and suddenly my mic started bugging. It would start with just noise and my friends could hear it instead of my voice. The only way for me to stop the noise (I knew it was picking it up cuz of the xbox party overlay, that I was emitting sound) was to mute the mic. I tried talking, resetting, unplugging, you name it but the mic seems to not register my voice but just static noises. I can hear the static also lightly thru the headset itself. I switched from Xbox to PC to see if it works, but even then I can see the mic not picking anything up or just static again. Is there any way I could fix or find a solution t

So after dozens of emails with Razer support and TONS of different troubleshooting attempts, there has been no successful solution to this issue. When I have Synapse installed and use my Razer Nari Ultimate, ONLY while playing a game, I get a BSOD (WHEA UNCORRECTABLE ERROR) within 3-5 minutes of playing. Again, I have gone through TONS of different attempts to correct this issue: Fresh install of Windows Safe mode driver installs Different attempts of installing Synapse Different attempts of installing Nari Ultimate drivers Much more, would have to go through all of the emails to get everything I can have Synapse installed and never experience a BSOD with my Blackwidow V2 and Mamba TE. I can also NOT have Synapse installed and never experience a BSOD using the Nari Ultimate and other devices. However, using the Nari Ultimate with Synapse while gaming will cause the BSOD. Has anyone else experienced this or have a solution? I'm getting ready to return the headset if I can't find a wa

Hi, Im looking to purchase a wireless headset which is compatible with both PC and mobile. Although I keep finding the information that (for example : nari/thresher) cannot be connected to phones but only to Xbox and PC. So my question is : Are they really cannot be connected with android? Thanks in advance, Bonifác Nagy

Hi, guys! I'm trying to register my newly bought Nari Essential headphones on razerid.razer.com and it seems I can't register with my own product number, because I'm being told that the product number is invalid. Why isn't it working?

So, I recently got the Razer Kraken Gaming Headset 2019: Lightweight Aluminum Frame - Retractable Noise Cancelling Mic and I noticed it came with a splitter meant for two audio jacks. So, I don't know a lot about mics and stuff buuut, does this mean I can't use my headset? I can hear clearly but the mic itself isn't detected on my laptop. Whenever I think it is, it's just my built-in one that came with the laptop. I got another splitter meant for just one audio jack but nothing happened. I'm a smol kid and just wanna play games and I'm confuseddd. I honestly think I'm doing everything wrong, I first thought it was realtek being a butt but it wasn't. The only thing in sound that pops up is microphone and stereo mix. ;u;

Hey guys ive had these headsets for a while now but i noticed that it sounds the same with or without the optical cable was wondering if something's wrong with my headset or is it the same for yall?

The Equalizer of Razer Synapse 2 has stopped responding after I updated my OS(Win 10) today. I update it whenever there's an update available, it's like I do it rarely or anything. But this time it sort of broke the Razer Synapse 2 Equalizer. I tried every solutions I could find on the web, unplugging and replugging. Uninstalling the drivers and reinstalling them. Clean reinstall of Razer Synapse 2. Deleting my current account and making a new one. But nothing seems to fix the problem. Please help me :slightly_sad:

so i noticed that i have lower sound in all games all of a sudden, keep in mind i havent changed my kraken settings in any way, all the sounds just got lower all of a sudden on 13th september and its never happened before. Its just in games and not in google or discord HELP

Hi guys ! If i tick the thx on on the synapse software my game sounds so muffled its annoying.. I cant figure it out. Can anyone help?

Hi guys, I bought my new Razer Kraken (firs I had a Logitech Headphones). I connect it on my computer downloaded the razer software but I don't have an idea how to configure it for play these games: --> Rainbow six siege --> Apex Legends --> Listen to music (not a game only a profile for listening music) I tried the predefined options but sucks... My request is if someone can give to me their profile for the games up here and another profile for listen music. THANK YOU

So I got a new Razer Kraken Tournament Edition headset, and when a sound in a game is to my left, it only plays in the left ear. It's the same way on the right side as well. I've had a surround sound headset before, and when a sound was to my left, it would play the sound in both ears, but quieter on the right side. I've been searching through the razer synapse settings, but I dont see anything that would fix it. Anyone have any ideas, or is it supposed to do this?

Hello to the forum. I have these speakers over a month and sometimes automaticaly turn off when I listening music or playing games. I need to turn on the power switch. Any ideas?