Audio

Why is there no new ‘THX Environmental mode’ audio options games been added for well over 6 month.  Bought the Nommo v2 Pro and this has been a huge let down in support from Razer. Headset there are about 55 supported games, speakers 6.  Razer need to get their act together for expensive features that advertise this feature and nothing has changed since day 1 release!   

USD9.99 

My native language is not English, I use a translator, sorry in advance.I wanted to enable 7.1 sound, but this requires a serial number and this caused 3 problems1) I found the serial number, but it is partially erased, some numbers are not visible, but the barcode is fine.2) when I launched the official Razer program for 7.1, the computer stopped recognizing the microphone3) how to put the ear pad of the left earphone back))

My Razer Nari Ultimate suddenly stopped working and charging isn’t helping. I was at full battery on Friday and it was working and went home from college for a few days, brining it with me to play at home if I wanted, which I didn’t. However I got back to my house at college today and my headphones suddenly stopped working. They won’t turn on, connect, or do anything. 

Hi there,I havve some potential problem with my headset... I actuallt have 2 pairs od kraken v3 usb one normal...and 1 with heptics.  With both of them I have the same issues on my both pc-s… When I am playing games sometime I hear a wierd sound like robotic sound (discord and game as well ) not always...just once every 5 minutes and for I don't know...10 seconds?... and  that repeats always....

My headset has had random audio distortions, can’t replicate it at all but it just randomly happens. Distorts all audio and is highly annoying. I have reset my entire computer, reset the headset, reinstalled synapse and deleted. Updated firmware of headset. And even bought ANOTHER headset and they both have the issue. Please help

I’ve had the Seiren Mini v2 for about 3 years now, and about a 6 months ago, I started to have issues with it not connecting with my PC. It would appear in my devices channel in settings, but it was unusable unless I removed it from my PC’s settings. So I decided to try switching the cord out with a differnet one, and I havent had too many issues since the switch. Though I’d much rather use the cord that came with the device, I don’t wanna continue having with it. Is it possible to order a new cord for it? Has anyone else had this issue at all, or am I late on this?

Hi, I think I have a problem with my headphones (2020 model). The headphones randomly disconnects during call of duty warzone sessions and also on discord conversations. (that continuous annoying beeping)What I did:Fully reinstalled razer synapse.I checked for firmware updates.Chaging the dongle to diffrent usb ports. Can anyone help me?Thank you! 

my headset is not detected on synapse 2/3 and its not working even after downloading and fixing 7.1 surround sound 

After update razer apps , my kraken v2 pro got no sound at all but my mic is still working… anyone having same problem ? Can anyone help in it ?

Hello guys~If you use nommo v2 (x, pro), take care to listen to alarm sounds.  It usually makes a noise while playing sounds suddenly.Because Nommo v2 was slept at that time. So How we can reduce noise of Nommo V2?The answer is just play sounds eternally.https://veg.by/en/projects/soundkeeper/Go link then you can download file which makes sounds under 20hz ( human can’t listen ) Next, unzip file. Last,  take a file to ‘start program list’ ( start when computer booted ) I’m foreign where not use English, that's why I’m suck at Engish.I hopefully wish this idea helps you.

I just bought my Razer Blackshark X v2 and I can not activate my drivers, it says my product number is invalid. I am sure I entered valid and correct one. Please help

The problem is that I bought it yesterday and it's left earbud turns off when I try to listen or watch something. Also I can't install update because everytime it shows low charge or when it shows 75% and I am starting to install update, it crashes in 26%. Can someone help me please? I don't know what to do. And I tried to connect to a different devices. 

Hi, I recently bought the Blackshark V2 Pro (2023) and the headphones are awesome. But, there is still one that I and everyone miss regarding these headphones. It’s the fact that you can’t play audio simultaneously from your wireless 2,4 GHz dongle and bluetooth. That is so unfortunate because a lot of people want to use this feature. I think if Razer implemented this feature (if this can be done), the Blackshark V2 Pro (2023) would be the best wireless gaming headphones of all time, easily. Do you think we can make this happen? Let me know your thoughts.

Hi, I recently got myself Razer Barracuda X (2022), I have a problem with my left side of the headphones, they are making squeaking sound/high pitched sound after playing any sound. Squeaking stops after about 8 seconds i believe, and engages again after any sound was played. Also there is no squeaking when I connect them via bluetooth to my phone, it only does that on the USB dongle. I’ve tried every solution i could find on the internet, i swapped usb ports, tried them on 2 different PCs, even reinstalled my windows, etc. Does anyone have any idea how to fix this or should I just return them?

Good afternoon to all forum participants!I have a very unpleasant problem. I ask everyone to help me solve this problem.I bought Razer BlackShark V2 Pro (2023) wireless in 11.10.2023 but Microphone never worked.I watched all the videos, tried many different methods, but nothing helped.If you cannot solve this problem, than i  will return the headphones back to the store.

YoUsing my Razer Blackshark V2 with the **** synapse razer central app and my MIC VOLUME keeps going down on its own lol…Anyone else had that isse that and knows how to fix it?

Hello, I bought this sound system for my PC!I would like to know if it is possible that when I turn off my PC the speaker lights also turn off?In the synapse settings I checked: turn off the lighting when the screen is off.But when I turn off my PC, the lights which were configured in white statistics go into spectrum cycle.On the other hand, when my PC goes to sleep after 1 hour of inactivity, the speaker lights go out.How can I make it automatic (without having to press the control button for 3 seconds) so that it turns off?Thank you for your response, sorry for my English, I'm French :)

I’ve tried to find out if my Razer Kraken Kitty Edition has a warranty and of course it asked me for my serial number, so i typed it in and it gave me We are unable to locate your serial number in our database.The serial number may have been entered incorrectly. Please verify and try again. If your product was previously replaced under warranty, please contact customer support for further assistance.I’m so confused because i put in my number correctly, and i even swapped 0 for O and it just won’t work.

I have Razer Blackshark v2 X headphones with 3.5 jack and I’m using THX Spatial Audio for it as a separated app. I understand that for now Synapse can see only headphones with USB sound cards or with wireless connection but the separated THX application can work with any headphones, so why it not included in Synapse? It is very uncomfortable to install the separated THX app, maybe it can be integrated into the Synapse (for example in the new beta)? 

hello, i have the razer blackshark v2 headset, when i install the synapse apps for some reason, theres no sound coming out, but when i uninstall the app the headset work fine, how do i fix this. sorry if i have bad english. thanks

HelloPlease help me with a new purchase of Razer Blackshark v2 X headphones.I have a problem with the sound when I turn on the laptop or restart it, the volume of the headphones no longer works and neither does the volume of the laptop. Volume up and down no longer work properly.I want to mention that they are the wired version.Please help me fast!!!!

My headset isn’t charging anymore. I updated windows from 10 to 11. After this it’s not charging. It never dropped, always on the table.Have a video proving it.  

Does anyone have any idea if there’s any way to extend the microphone arm on the blackshark v2 pro (2020)? To get the microphone pickup to be in front of my mouth instead of beside it (where it doesn’t work), I have to pull the headphone so far forward that it’s basically not even covering my ear anymore. So I can either be mute or wear the headphones on the side of my face instead of my ears. Surely there must be a simple 3.5mm mic device out there somewhere that would let me extend the microphone arm out an inch or two?

hi someone has covered my serial number i purchased from amazon i need help with finding it can someone please help me.  product number is RZ04-03240100-R3M1