Audio

From the first day I got this headset I’ve had issues. When playing fortnite it would just drop the connection randomly.  The power would still be on.  You would literally have to turn it off and then back on again.  This happens at least 5-10 times a night.  I’ve tried the Bluetooth thing with the auto off on the app.   I’ve changed the power settings in my laptop to not turn off usb.  I’ve downloaded the 7.1 and updated firmware. Trust me I’ve tried everything and tried to make it work.  Tonight the sound  worked but the mic would not work despite restarting several times.  I finally got fed up and threw it in the trash.  It is only 3 months old.  Do not buy this headset!!!!!  Dear razer.   Consider it 69.99 I spent to learn that your product is a pos. You won’t have me as a customer ever again

Yesterday I downloaded the usual Synapse Razer update. From the update, I noticed that the Razer Leviathan V2 equalizer controls have changed. Because of this equalizer update, the sound on the speaker has completely changed! I loved using all the sound modes (games, movies, music), but now these modes sound different, especially the music mode! The bass is gone. Although the Bluetooth connection plays music perfectly, as before, and with dense bass. Now I can't enjoy music from my computer. Return everything as it was! 

I can’t connect my Razer barracuda x to the phone, when I connect the USB c dongle to the phone and hold down the power button on the headphones, the blue indicator just flashes, even when connected to a laptop through the same module, nothing happens, but I can connect through the aux, please help

My Nari is dying pretty consistently even when I leave it plugged in now and I have tried DOZENS of headsets but none of them have: a mute button, a poseable mic, game/chat balance, and a volume control in one headset.Its killing me because the sound quality is SO GOOD and all those perks make it perfect.Anyone have any suggestions?

my blackshark v2 x is not detected on synapse 2/3 and its not working even after downloading and fixing 7.1 surround sound 

Why did Kitty come unstuck and is it possible to buy it separately?((((((((( 

I bought him the headphones thinking that it has 7.1 as displayed but we have been trying for a couple of days to find out how to ENABLE it.. Him and i got no idea. We did NOT go to the store but we used tutorials, no tutorial helped but instead we found out we need a activation code. If it doesnt have 7.1 why is it displayed as 7.1?

When i connect via bluetooth on my Laptop, the sound too terrible, laggy...but when i put dongle-C or 3.5 jack to laptop is very good of sound, everything is nomal. How can i fix it?

If for whatever reason your Kaira pro forgets Bluetooth exists or won't enter pairing mode for whatever reason, hold all 3 buttons (power, pair, and the Xbox connect) til your device reboots. Will fix itself :) 

Компьютер не видит мои USB-наушники Razer BlackShark V2 X

hello i am trying to register my razer blackshark v2 wired green edition and when i out in the product number it says invalid product number 

So I’ve had my blackshark v2 pro (the older ones, not the 2023 model) for a couple months now. I’ve noticed that whenever I enter a voice chat and try to play games at the same time, the audio completely flattens - there’s no more dynamic in sound, and everything is just bad to listen to. I don’t have this problem when I just play games without being in a voice chat. Do the headphones just struggle with multitasking like that, or am I missing some setting that I need in order to be able to enjoy game audio while also talking with people? Thanks

So I know it's a USB-A connection, is it possible to connect this headset to a phone in any way? I didn't realize that it was only USB til I received my headset in the mail, I thought it came with both cords for some reason, and so I can only use them on my PC and I really wanted to be able to use it for both. If any converters work or If there's a cord I can replace or anything let me know (:

Hello,i would like to ask if there is any possibility to connect razer leviathan pro v2 with external audio card?

 Buenas, cambie de ordenador y no me deja activar el sonido envolvente porque el código ya lo use, que puedo hacer?

I'm facing a tough choice between two headphones: the Razer Barracuda Pro and the Razer Opus. My phone is the Mi 10T Which one is better in terms of vibration and sound quality on a mobile phone? I want the best option. Thank you

 I can't access 7.1 surround-sound because when scraping the code I lost two digits, I don't know if they are numbers or letters. What do I have to do to have access to the full code?

I recently purchased the Razer Kraken Kitty V2 Pro to use its Chroma Connect function. I've already had the Vyper Mini mouse, which has the same function, for 2 years, and I noticed a difference in the colors.Apparently, the headset has cooler lighting than the mouse, which makes the colors completely different (What's pink on the mouse turns purple on the headset, what's yellow turns green, and so on). Is this common or is it a defect in the headset?

I'm facing a tough choice between two headphones:the Razer Barracuda Pro and the Razer Opus.My phone is the Mi 10T Which one is better in terms of vibration and sound quality on a mobile phone? I want the best option. Thank you

So hello guysI have a problem with one of the cables. When I’m plugin the dongle on the cable, my microphone sounds catastrophic but if I but the dongle straight in it doesn’t. So guys how do I get a new one?I‘m sending a picture of the cable right down below.It’s an USB-A-ON-USB-C-Extensioncable

my right side headphone is low, the Razer - Nari Essential Wireless Gaming Headset I went to my PC settings and I fix all that like I have everything on 100 and still not working is still low

Hi i just bought a razer kraken x lite and i tried to scratch the code with key and i destroy the code. now i cant submit a ticket i get error {"code":"401","message":"Unauthorized"}

Mic sounds good when is conected by jack, also synapse dont see headset, when wireless by usb transceiver mic sound terible, i try everything on support page, reinstal synapse, update firmware, update audio drivers

Hi, I’ve seen that you replied to someone’s thread about having bad sound on the Kraken Kitty V2 BT, I also have been having this issue, I just got them the day before I fully charged them and tried everything that I could from your website and from youtube. I realised that they work normally when I use them on my phone, however they cut out sound, have a very bad quality of mic which also cuts out and makes a weird buzzing noise which sounds like some arcade when I use them on my computer. Do you maybe know how could I fix this? I also tried to use the 7.1 surround sound but it does not let me.

I am interested in buying he barracuda X headset. I am wondering if the microphone works wirelessly when plugged into the Nintendo switch. I have been playing on wired headphones that come with a phone (had no problems) but i am not sure if the mic works wirelessly.