Audio

Hey guys can someone help me pls, i cant mute my mic on my razer nari ultimate while i an using it with the cableWireless no problem but at the moment it plug the cable the mic wont mute pls help!!

Now I used to sing the praises of the Razer Nari headset because audio wise It Is amazing BUT a few months of using this headset I noticed that when you charge the headset It would just die and this even happens when the battery Isn’t actually dead It will just cut power and when reconnecting the cable It would make the noise that Its connected then a second later It will disconnect I tried multiple cables and still nothing and this wasn’t only happening to me but my brother also I recomended him the headset too now all we have Is problems I am going to be buying a new headset In a few weeks I would not recommend the Nari now while the sound Is great this problem seems to be affecting a good amount of people.I honestly think this Is a problem within the headset Its self.

Dear Razer.. I have been back and forth with Windows team trying to understand this issue with no avail. I have Razer Kraken X USB Headphones which comes along with a 7.1 Surround sound configuration, I would like to know why after a recent update on Windows 11 The DTS Headphone X app on Windows does not recognize the audio set up of the 7.1 speaker and automatically changed it to Stereo.  To explain the scenario, I am facing right now I have attached screenshots. of the problem for better clarity.  Until a recent Windows 11 update the DTS Headphone X (DTS Sound Unbound) app on Windows was used as a Spatial sound on the 7.1 speaker set up, after the update I found that the settings changed to stereo when the DTS Headphone X app was enabled. This case was not true with Win 10 as it continues to activate the spatial DTS Headphone X on the 7.1 speaker set up Is there a way that would be helpful I would like to get back the sound effects using a Spatial Sound (DTS Headphone X) on the 7.1 S

What are the common issues that users face with audio processing software like SteelSeries Sonar and Razer Surround, and how do these issues affect the overall user experience?

When using my Seiren X microphone it frequently makes this robotic/glitching type noise. My friends mention it a lot when I am in discord calls and it has also been mentioned by strangers when I use in game communications. I’ve heard it myself when using recording software too. I have changed USB ports many times and searched around for solutions but find nothing. Is there a reason for this or any way I can fix it? The noise is becoming very annoying for myself and those listening to me. Thanks :)

Many people are experiencing problems with the Kaira Pro headset, including buzzing noises and random disconnects. These issues seem to occur when the headset is connected directly to the Xbox console. I'm wondering if plugging the USB dongle into the Xbox and then connecting the Kaira Pro headset to the dongle might solve these problems. Would this result in a more stable connection and eliminate the buzzing noise? I don't currently have the dongle with me, and I'm considering returning the Kaira Pro headset because of these frustrating disconnects.

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Hi there,I bought 2 months ago one pair of Razer Barracuda. Everything worked well, untill today when i start the playstation and the headset not connecting. On bluetooth works fine, but when I switch to wireless, the headset is turning off. I restarted the PS, change the dongle port, but have the same problem.  Anyone with this problem? How can be fixed?

I currently own a PS5 and am considering purchasing a Series S. I am unsure if I can connect my headphones to the Series S as the Razer website states that it is compatible with platforms that have USB-C ports. However, since there is a Kaira Pro Xbox, I am unsure about the compatibility.

Hey, after i reinstalled razer app engine, logged in, the  app wants me to activate the 7.1 surround sound. when i type the activation code it says  the license code has already been used  and now i cant use the 7.1 surround sound.

I have a Razer Kraken BT Kitty Headset.  And about 2 days ago I have been unable to hear others over the phone. I can hear audio just fine, it's only when it comes to calls that I cant hear the other persons voice when its connected to my phone. I can hear them when I connect to my other devices. But for some reason when its connected to my phone specifically i cannot hear them. The headset was working just fine 3 days ago. But then out of nowhere they stopped letting me hear others in call. I have no clue whats going on and I'm scared. I've tried everything I can think of can someone please help me? 😥

Hello All! Does someone know if the Kaira Pro for PS5 and/or the Barracuda Pro are compatible with Nintendo Switch? Thanks!

Co jeżeli za bardzo zdrapałem kod aktywacyjny słuchawek Razer Kraken x Lite, czy mogę gdzieś znaleźć nowy?

Dear Razer,My left earbud is turning on and has light and connecting and does jestures but it won't produce any sound, while the right earbud work just fine.I looked for warranty support too, but when I put the serial number it said it’s not under warranty anymore. I purchased these earbuds less than a year ago and I’m sure about it. Best regards

Razer audio mixer headset mute button will not unmute when pressed stays red . Broke? Or is there a way to fix.

Different experiences Razer Nari Ultimate - Same model name. Wireless Sale Ultimate Razer Nari.

Despite watching many YouTube videos, my laptop cannot detect my headset at all. The 7.1 surround sound and audio output function properly, but the microphone that is always active is the laptop's built-in microphone, rather than the headset's. The headset does not appear in my laptop's image or Razer Synapse 3. Can anyone assist me?

I used my 7.1 surround sound activation code when I first bought my headset, literally 3 weeks ago. Today I had to reinstall windows and now I have to reactivate the software but it won’t let me use my activation code. Is there any way I can ask for a new code due to the circumstances or is my only option to pay for it?Edit: Turns out I’m an idiot and downloaded thx spatial audio instead of 7.1 surround sound, learn from my mistakes I guess.

I am so irritated at the barracuda x headset. The mic pics up the sound from the headset. No matter how much I move the mic or mess around with my audio settings (mic sensitivity, volume etc…) my friends say that the echo is terrible. I spent $100 on a product that I really wanted but in the end I was very disappointed and stuck with. I thought that a gaming products company would be the best for gaming equipment but it looks like I gotta buy something else. Anyone else have this problem? 

My audio went off ( I can’t hear the other side, but they can hear me ) when microphone is enabled during Discord call, however if I switch microphone to another device, Barracuda’s audio will be normal again. This only happened when Barracuda’s mic and audio are turned on at the same time.Anyone knows the solution? Thanks! 

By default, it is of course impossible, but if I were to use an usb converter, which converts "normal" usb to the one my phone can use (usb c), could I use this headset on my phone?

Hi, could you help me with my problem like many others. They are constantly turned off and on while listening to music and playing games. (RAZER KITTY ULTIMATE).

First time bought headset but headset sound quality is cracked like hell, if it really need to buy a 5.0 bluetooth adapter to make the headset become good sound quality?

Hello,I bought brand new headset barracuda black series from seller (not from razer itself). I registered them to my account, and I cant find out where is written product key to razer thx spatial app for modifying sound.Thank you for your help. 

What is the nature of the update that has been recently applied to the mobile Razer Audio app, and more specifically, what new functionality has been incorporated to provide support for the Hammerhead Hyperspeed Xbox edition?