Razer Kraken 7.1 V2 on Synapse 3! | Razer Insider

Razer Kraken 7.1 V2 on Synapse 3!

Show first post
This topic has been closed for comments

88 Replies

G
Doesn't work on Razer Kraken 7.1 V2 Chroma!!
X
Userlevel 7
JR0nin
Correction: Not all the headsets, as i have the Kraken TE and it works fine on the Synapse 3.0.

Mine does too.
J
Userlevel 7
Bitauren007
quite disastrous to think that all their headsets are on the old synapse 2


Correction: Not all the headsets, as i have the Kraken TE and it works fine on the Synapse 3.0.
Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
K
Razer please add Kraken 7.1 v2 to synapse 3 😢
A
Dr_Axton
I have a familiar issue, though my problem is that the headset settings is reset every time. Synapse 3 won't help for sure cuz kraken is not supported there. The only thing that comes in my mind right now is trying to reinstall synapse 2 and try again

Same issue with resetting default device after system restart. Does reinstalling fix it for you?
E
got myself a brand-new pc and now my kraken 7.1 v2 is completely denied by synapse 2 and they sound like utter shit
thanks so much, razer, fuck you, burn in hell
ARMOR_152
Userlevel 7
ZomgPonies
Just bought Kraken 7.1 v2s thinking they would have chroma support in synapse. They do in Synapse 2, but that started freezing and crashing so I upgraded to Synapse 3, only to find out the damn headset isn't supported. For 250$, I was expecting better service and am strongly considering returning the product.

They're 3 years old and end of lifed. Great headset though even if they're still on Synapse 2. They're only worth ~$90 new it looks like. All the current Synapse 3 supported items are here: https://www.razer.com/synapse-3
Z
Just bought Kraken 7.1 v2s thinking they would have chroma support in synapse. They do in Synapse 2, but that started freezing and crashing so I upgraded to Synapse 3, only to find out the damn headset isn't supported. For 250$, I was expecting better service and am strongly considering returning the product.
I
SystemFailure32
is this the reason they sound so quiet? i just bought mine yesterday and was majorly disappointed.

you need to make it default in synapse 3
M
I have a razer kraken pro v2 and I have a question for razer. Since you have introduced chroma connect, can't you use that for adding all the devices from synapse 2? That way you could have rs2 doing the audio work and rs3 RGBing it up.
R
.Surf.
Razer doens't have any headphones supported on Synapse 3.0. You need to download the old Synapse 2.0 and there you will see your Krakens settings.

I'm still with "old" peripherials because if I buy something I need buy all to can configure my peripherials on that thing of Synapse 3.0 (eternal beta)

So... I can't buy nothing new or I Will need two software with conflicts and many problems at Synapse 3. I can't understand why not support Synapse 2 the new peripherials.

If the Synapse 3 is beta, do Synapse 2 compatible!!!
Jenjar
Rank
Userlevel 7
Herr_Wam
Lol, they added support for Razer Kraken Tournament Edition but not for the v2... are they so different?

Kraken TE is the "revamped" version of the Kraken 7.1 V2. It was first released on Synapse 3, pretty sure it doesn't have Synapse 2 support.
Starting Guides for Razer Insider: House Rules, Posting Guidelines, Tips & Guidelines for Razer Insider, Earning Silver on Insider Razer Support: Insider, Twitter, Other Methods Product Guides: Which Keyboard is Best for You?, Which Mouse is Best for You? ~Razer Products Owned~ DeathStalker Chroma Deathadder Chroma Kraken 7.1 Kraken 7.1 V2 Mamba TE FireFly Hard Edition Ornata Chroma Chroma HDK Base Station Chroma Mamba Elite Blackwidow Elite Goliathus Control Fissure Edition Nabu Swift Hoodie Keyboard Bag Hammehead Pro V2 Sphex V2 Mini Kraken TE Hammerhead True Wireless PBT Keycaps
Herr_Wam
Lol, they added support for Razer Kraken Tournament Edition but not for the v2... are they so different?
J
Same sh*t, different day (with Kraken 7.1 v2). I have 5 RAZER devices. Only one is not supported by Synapse 3 - Kraken 7.1 v2. Shame RAZER.
https://mypcspecs.io/i/0497f6e185d96fccb6c7943a9c7dbfd4.jpg?name
Herr_Wam
RazerThe_Fiend
Hello,

I'm the product manager for Synapse and I can categorically say this is NOT true. Synapse 3 will NOT support all Razer devices. It is logistically and technically impossible for us to do so. All legacy device work is currently suspended and there is no such update in the works at this moment.


Anyone who went for this decision is not thinking about customer but only about self comfort. Which is LAME MANAGEMENT.
L
Userlevel 5
kennethyha
Well, I disagree with you regarding their CEO. Their CEO cares and really listened to feedback. He brought back paid to play (although not as good as previous one but he added more ways to earn silver), released Razer Monitor (although it is a bit too expensive) and reply to tweets on Twitter (although mostly streamers and popular person) despite of death threats(I dunno which irrational person did that). Please bear in mind that Razer is the only company that provides many freebies to gamers compare to others (although it is a bit hard to earn). So we need to be thankful that we have him.

You see, the problem actually relies on the software development team, especially Razer Synapse 3 ones, you should blame them, not the CEO, the CEO has a lot of things to care about and he is currently busy handling stuffs (follow his twitter account)

May be, you are right. I never got or read a feedback from him, on the serious problems Razer has, when it comes to software development.
And there is also another fact, that is positive to Razer: they have a forum like this here. And meanwhile, they don't delete all those posts, negative to their company. I like that, and therefor I am still here.
But what I don't like, and never will, is a situation, that expensive hardware comes out with design problem or with buggy drivers, within a frame of two years. Thats a NO GO !
And also, e.G. , that expensive hardware, like blades, die because of battery problems, or Tartarus thumb keys break within month. Never got an official statement. There is no excuse, that some other compmpanies habe similar problems !
No one is ever perfect, but I don't want to be cheated.
kennethyha
Userlevel 6
Lusabit
They are completely overwhelmed with all those things. No plan, no working software developement, no experienced hardware designers, no CEO that cares or that knows howto !
It's a fake of a premium company. They only have a nice color, and some fanboys, only a lot of cold air.

Well, I disagree with you regarding their CEO. Their CEO cares and really listened to feedback. He brought back paid to play (although not as good as previous one but he added more ways to earn silver), released Razer Monitor (although it is a bit too expensive) and replied to tweets on Twitter (although mostly streamers and popular person) despite of death threats(I dunno which irrational person did that). Please bear in mind that Razer is the only company that provides many freebies to gamers compare to others (although it is a bit hard to earn). So we need to be thankful that we have him.

You see, the problem actually relies on the software development team, especially Razer Synapse 3 ones, you should blame them, not the CEO, the CEO has a lot of things to care about and he is currently busy handling stuffs (follow his twitter account)
L
Userlevel 5
RooieBiet
I emailed Razer a few months ago and they said that they would add support for the Kraken 7.1 V2 but there still isn't support. Now my headset Chroma isn't in sync with my other Razer stuff. :mad_:

They are completely overwhelmed with all those things. No plan, no working software developement, no experienced hardware designers, no CEO that cares or that knows howto !
It's a fake of a premium company. They only have a nice color, and some fanboys, only a lot of cold air.
R
I emailed Razer a few months ago and they said that they would add support for the Kraken 7.1 V2 but there still isn't support. Now my headset Chroma isn't in sync with my other Razer stuff. :mad_:
M
RazerThe_Fiend
Hello,

I'm the product manager for Synapse and I can categorically say this is NOT true. Synapse 3 will NOT support all Razer devices. It is logistically and technically impossible for us to do so. All legacy device work is currently suspended and there is no such update in the works at this moment.


Awesome, so a Razer employee lied to me. I'm starting to lose faith in you guys. Why would you release a new synapse that doesnt support newer products? Why does the Nari work but not the Kraken? Why push your Mercury and Quartz stuff on us when you dont feel like supporting it? Maybe I should just though all my Razer stuff away since it seems like you guys dont care about your customers. Great business practice Razer
kennethyha
Userlevel 6
W
RazerThe_Fiend
Hello,

I'm the product manager for Synapse and I can categorically say this is NOT true. Synapse 3 will NOT support all Razer devices. It is logistically and technically impossible for us to do so. All legacy device work is currently suspended and there is no such update in the works at this moment.

What about Razer Tiamat 7.1 V2 headset?
Razer_TheFiend
Userlevel 6
M0NITO
I recently spoke with a dev and they said they are working on an update for Synapse 3 that will enable it to recognize all Razer devices that are supported in Synapse 2. It should be coming out in the near future and fingers crossed it fixes the problem. Hope this info helps!

Hello,

I'm the product manager for Synapse and I can categorically say this is NOT true. Synapse 3 will NOT support all Razer devices. It is logistically and technically impossible for us to do so. All legacy device work is currently suspended and there is no such update in the works at this moment.
I'm not affiliated to the support team, please use the Support forum (click) for support related queries.
M
I recently spoke with a dev and they said they are working on an update for Synapse 3 that will enable it to recognize all Razer devices that are supported in Synapse 2. It should be coming out in the near future and fingers crossed it fixes the problem. Hope this info helps!
D
AS_Ronin
So I bought the Kraken 7.1 V2 just now, and I wanted to install Synapse 2 to enable all the surround goodness, but I keep getting stuck at the "Verifying your account" screen. And Synapse 3 will install and launch, but it doesn't show my Headset. Does that mean I bought a 7.1 headset, that effectively can only be used as a stereo Headset now?

I have a familiar issue, though my problem is that the headset settings is reset every time. Synapse 3 won't help for sure cuz kraken is not supported there. The only thing that comes in my mind right now is trying to reinstall synapse 2 and try again
Where's the respawn?
A
So I bought the Kraken 7.1 V2 just now, and I wanted to install Synapse 2 to enable all the surround goodness, but I keep getting stuck at the "Verifying your account" screen. And Synapse 3 will install and launch, but it doesn't show my Headset. Does that mean I bought a 7.1 headset, that effectively can only be used as a stereo Headset now?
CookiesCookie settings