Razer Kraken 7.1 V2 on Synapse 3! | Razer Insider

Razer Kraken 7.1 V2 on Synapse 3!



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Userlevel 7
You would think with the popularity of the kraken 7.1 v2 they would include it into Synapse 3 first but even after years of waiting there is still nothing on the horizon so far.
Hallo?! Razer?
Still... Razer... Seriously. I want to configure my Kraken too... But is there really 2 Synapses to be installed? That cant be the solution to this...
Userlevel 7
ARMOR_152
Reinstall Synapse 2, mine has done that twice in the last few weeks. It's a pain but seems to fix it.:frown_:

This is still happening, it seems easiest to just keep Synapse 2 uninstalled:frown_:
Yeah that sucks hard. That's the reason my next headset wont be a razer. Using synapse 2 is awful and I got so many problems with it. I'll get a new one in 3 months. If synapse 3 isnt supporting headsets until then, ill get a HyperX. Software is just such a big problem on so many hardware brands, not only razer 😕
uppakk
As in the title, I have recently purchased this cool headset but I cannot modify it from the chroma option of synapse 3 cause kraken 7.1 v2 is not supported. Is there any chance to be implemented in?


I even redownloaded synapse 2.0 and it doesn't show up. When opening 2.0 it only brings up the settings tab where it links me to download 3.0.
So I bought the Kraken 7.1 V2 just now, and I wanted to install Synapse 2 to enable all the surround goodness, but I keep getting stuck at the "Verifying your account" screen. And Synapse 3 will install and launch, but it doesn't show my Headset. Does that mean I bought a 7.1 headset, that effectively can only be used as a stereo Headset now?
AS_Ronin
So I bought the Kraken 7.1 V2 just now, and I wanted to install Synapse 2 to enable all the surround goodness, but I keep getting stuck at the "Verifying your account" screen. And Synapse 3 will install and launch, but it doesn't show my Headset. Does that mean I bought a 7.1 headset, that effectively can only be used as a stereo Headset now?

I have a familiar issue, though my problem is that the headset settings is reset every time. Synapse 3 won't help for sure cuz kraken is not supported there. The only thing that comes in my mind right now is trying to reinstall synapse 2 and try again
I recently spoke with a dev and they said they are working on an update for Synapse 3 that will enable it to recognize all Razer devices that are supported in Synapse 2. It should be coming out in the near future and fingers crossed it fixes the problem. Hope this info helps!
Userlevel 6
W
RazerThe_Fiend
Hello,

I'm the product manager for Synapse and I can categorically say this is NOT true. Synapse 3 will NOT support all Razer devices. It is logistically and technically impossible for us to do so. All legacy device work is currently suspended and there is no such update in the works at this moment.

What about Razer Tiamat 7.1 V2 headset?
RazerThe_Fiend
Hello,

I'm the product manager for Synapse and I can categorically say this is NOT true. Synapse 3 will NOT support all Razer devices. It is logistically and technically impossible for us to do so. All legacy device work is currently suspended and there is no such update in the works at this moment.


Awesome, so a Razer employee lied to me. I'm starting to lose faith in you guys. Why would you release a new synapse that doesnt support newer products? Why does the Nari work but not the Kraken? Why push your Mercury and Quartz stuff on us when you dont feel like supporting it? Maybe I should just though all my Razer stuff away since it seems like you guys dont care about your customers. Great business practice Razer
Userlevel 5
RooieBiet
I emailed Razer a few months ago and they said that they would add support for the Kraken 7.1 V2 but there still isn't support. Now my headset Chroma isn't in sync with my other Razer stuff. :mad_:

They are completely overwhelmed with all those things. No plan, no working software developement, no experienced hardware designers, no CEO that cares or that knows howto !
It's a fake of a premium company. They only have a nice color, and some fanboys, only a lot of cold air.
Same sh*t, different day (with Kraken 7.1 v2). I have 5 RAZER devices. Only one is not supported by Synapse 3 - Kraken 7.1 v2. Shame RAZER.