Headset has a blue flashing light when i turn it on despite the usb dongle being plugged into my pc. The headset had been working fine for a while until suddenly it stopped working and is no longer connecting to my pc.
Best answer by tom.nisbet
View originalat first my usb was at the back but i put it in the front
Common razer you have to help us on this one. Pls my headset costs 300 dollars pls pls can i get something some help.
If anyone else is having this problem I was just able to fix my issue. My headset was blinking blue and would not connect. I went through the support page and downloaded a pairing utility for my headset, followed the instructions and it went smoothly. Everything works great now. I will post the link below in case anyone else has issues in the future. I hope this can help everyone!
https://mysupport.razer.com/app/answers/detail/a_id/583
Oh, thank you very much, zxane123! Your tip about reconnecting the USB connector to a different port really worked
same issue happened a few hours ago my Nari is 6 month old...re/ pairing and try out other 4 USB ports didnt helped…….headphones keeps flashing blue light and didnt connect to wireless
I have found that it is Heat related. If the dongle is By a heat source it will not work. Change ports to a cooler spot. As soon as my dongle cooled down and away from the heat it immediately worked and hasn't messed up again. I also assume that's why the dongles just shut down. Heat melts the Inside over time.
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