- 188 Threads
- 731 Replies
razer Kiyo drivers bugged and change resolution
i bought a kiyo 2 days ago...it is absurd that the only way to make the webcam works with synapse was to uninstall the razer drivers and use the generic windows ones...and perhaps because of that ,cant find a way to change the resolution of the webcam, or is another synapse bug ? i need 60fps for facial recognition and can't find the way to do it your advertisement says you can choose between 1080p @ 30FPS / 720p @ 60FPS ..... please tell me how
Why is there no Mac software for the Kiyo Pro?
This is my first Razer product, love it. It looks great and I will test it out in video calls and such. But there is no native Mac software from Razer. Anyone know why that is? If I cant get to the setting proper I will have to return the probably coolest cam on the market
Razer Kiyo Firmware
I’m currently attempting to update my Kiyo firmware because I need to disable auto low light adjustment. Every time I try, it keeps saying to contact razer support, however it also says I’m not covered by warranty when I put my serial number in. Anyone know a work around or possible solution?
Kiyo blurry problem: address it.
I’ve seen a few threads that say that the fix for a blurry $150 webcam is to A) unplug it and re-plug it each time, or B) change the drivers. neither is a solution I think we should accept. I use mine in a docking station with four different laptops, one of which is a work laptop whose drivers I can’t change. This is marketed as a top end webcam, and I have to fiddle with it more than any other cam in my inventory. razer, fix your crap.
Razer Ripsaw HD Pink tint
I just got my Razer Ripsaw HD capture card set up so I can try to steam some ps4/switch/and other console games. I am running into and issue where my streamlabs obs video output for the stream is tinted pink and I haven't been able to find a solution for the issue. So I was wondering if this has been a common issue for other users and if anybody has been able to resolve this problem? Thank you to anybody that does reply
Razer Seiren V2 Pro not getting detected in OBS sometimes
Hello,So I've been having this recurring issue with my Razer Seiren V2 Pro. When I'm using the Microphone in OBS while livestreaming, it suddenly stops being detected by OBS. The only fix I've found is to unplug the mic and plug it back. The issue happens randomly, so I can have a whole day without the issue, and a whole day with the issue happening every 10minutes or so. Please help.
Razer Ripsaw HD X PS5 Distorted screen
I just purchased the RipSaw for a week, tried to use either Razer RipSaw HDMI cable as input or PS5 HDMI cable as input, both experiencing the same issue. The output resolution from PS5 is HD 1920x1080. Changing it to 720p seems to solve the issue. (But I want to play it in HD?). It seems to be happening very often near the water in Astro's playroom. Can anyone assist me on this please?
So I guess this is more of a suggestion to Razer but also maybe something I can "hack" together. When I first got into streaming I got a Hyperx Quadcast. One of the main reasons I got it was due to the look of it and that it had the red lighting on it to indicate when it was on. I'd love to see a mic come out eventually that has an RGB option. I can think of some really cool ways that the RGB from a mic could be used for streamers to add a little more flair to their stream if you are able to see the mic!
Razer Ripsaw HD OSX Cantalia.
While not officially supported, website states that it does not work with osx, the latest version of of osx does support the ripsaw hd. You can ignore the lagged frames as I was just doing this on battery and did not change the screen resolution. See attached screenshot.
Kiyo and Mac compatibility
Is this compatible yet with Mac? I bought it to use on my husband's pc for when I stream on the pc, but I use my Mac for content creation. I liked how the camera looks on the pc, so thought I would plug it into the Mac. This is highly disappointing that it does not work. FYI: there are a lot of content creators that use Macs. This camera is good, but Razer is closing themselves off from the non-gaming market by only having this pc friendly. It's pretty irritating, but par for the course when it comes to Razer.
Just opened my Kiyo and plugged it in, everything went great for install. Cam worked great. then the top hal of my LED's shut off from the ring light, about 8 o clock to 2 o clock are off.... am i missing something like a setting? or is this just another faulty product out of box im probably not going to get fixed?
Game Texture makes Ripsaw go crazy!
This texture in Nier:Automata is breaking the ripsaw MJPEG compression wherever it is used in the game. 1. There is no distortion on the pass through 2. This is 100% reproducible 3. It's this texture anywhere in the game (stone ground). 4. It happens with OBS, OBS studio, A very old OBS version 0.6beta, XSPLIT and Action. 5. It happens in the preview and the recordings. I have ordered a second ripsaw to confirm and it should arrive on Monday. I will test with that one to rule out a faulty device. Any idea what this is Razer? Was it done deliberately by the Nier Artist?
Stargazer - Erased from history
Hi, What happened to support for Stargazer. It appears to have been completely scrubbed from your website. And I see that Intel has dropped all support for the hardware it's based on. I was excited to buy one and did in good faith that it was supported. I spent $200 on a camera and should have chosen another. I worked w/Support to try to get it to work and it was a waste of money. /setting-up-razer-stargazer.16853/page-2#post-338251 This is very disappointing as I have always loved Razer products. I have a naga trinity, orbweaver, Blackwidow keyboard. What recourse are you offering the people who bought one? Is this a 'we'll make it right' or a 'sorry you got burned' situation?
Another Synapse Wont Launch Thread
Just got a Seiren X mic. I installed Synapse 2, which of course doesn't launch just like everyone else. Further windows was only seeing the Seiren as speakers. I uninstalled everything (application, manual delete of all remaining directories in appdata and windows in general), removed device from device manager. Then installed Synapse 2 again, reconnected the device and now at least windows sees it as a Mic and Discord can pick it up. However, I can't alter the pick up pattern, which is the whole reason I bought this mic in the first place. I've tried every work around I've found on the forum. Reinstalled clean multiple times, tried old versions, tried installing surround, even tried Synapse 3 just for shits and giggles. Is there any other way to alter the pick up pattern than Synapse?
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