General Discussion

Como faço para saber onde foi usado o gift card? 

what is the best way to level up my profile

Hi all,When I lock my blade 2025 16 with WIN + L key, I unlock it with Windows Hello - face. Windows key stops to work completely. Game mode is not enabled in Synapse, Copilot button normally works. I can reproduce this 100% time, fresh Win 11 Home reset OS. Happening to anyone else? Any trick how to fix this? I have to restart Blade to get Win key working again. Exit/Restarting Synapse does not help.Thank you 

Tolong bantu admin nomer Saya hilang bersama handphone nya saya tidak bisa menerima kode otp tersebut min saya ingin mengganti nomer lama saya dengan nomer handphone baru

I’ve spent over 12K USD on razer and they can’t offer the tiny little crumbs they promised me that is razer silver.I preordered a blade18 5090 and realized my account was disenrolled in razer silver. I’ve HAD this account since 2014 and remember having a TON of expired silver before. Because I re-enrolled for razer silver an hour after purchase, I emailed them and they ASSURED me that razer silver comes out and pends 14 days AFTER delivery. 2 months after preorder it is delivered. 20 days later no silver. They replied to my inquiry 3 times stating that my account isn’t eligible for the silver because it wasn’t enrolled at the time of purchase. BUT they assured me it would start counting AFTER DELIVERY.Mind you this is $4,770 at TIER 2 worth of silver which is actually worth a tiny chew toy from them. They just outright refuse to deliver on their promise no matter how much documentation and screenshots I’ve sent them. They just won’t bother, and 14 days is outside of the return date and

I purchased this PC from a sheriff’s auction yesterday where it had been held in evidence since 2/21. It is in excellent condition inside and out, appearing to have only been used for ~5 months as there is a handwritten date of 9/20 on the 2TB HDD. Whoever wiped this prior to auction entirely removed the M.2 SSD.  Currently, the machine will turn on with a dim keyboard and black screen along with a pulsing green light. Prior research said this would likely be due to the SDD or memory needing to be reseated. I assume missing entirely would qualify.  Question: what is the next step after getting a new M.2 SSD? From what I’ve read, these are more finicky than most and thought it’d be worth the ask. Thanks,RIchard

Bonjour, j’ai fais l’acquisition d’un razer Clio mais celui ci ne veux pas ce synchronisé avec mon Léviathan malgré les paramétrage de surround avec le dungle...

有人在購買 Razer LEVIATHAN V2 Pro 時遇到同樣的問題嗎？有時重低音會爆炸（當視訊延遲）立即斷開並重新連接（自動切換到螢幕然後立即切換回來的揚聲器） 

Hi , does somebody know why in the UK and the Netherlands the Blade 18 (2025 ) is on the internet page and for sale, but not in France where the page for the blade 18 does not even exist ?  Getting frustrated by the lack of information and explanation from Razer. I mean we do not have a tarrif war with Asia  but the US that does, has the blade 18 (2025 ) ?

I am thinking of getting myself a razer blade instead of a ThinkPad P1 series if the newer iteration isn’t out in a few weeks. However, I have seen a few complaints regarding the trackpad and, overall, hardware side of the laptop. Therefore, is this laptop worth buying in terms of build quality? 

My Razer Blade experience has been woeful so far to say the least.I had my first unit arrive with physical damage and trackpad issues, the replacement now has screen flicker...Has anyone else had issues with screen flicker on their 2025 Blade 16? It seems to manifest on darker grey screens with under about 60% brightness. I fully understand some OLED screens flicker a bit and what not under certain conditions, but this is infuriating - I've owned plenty of other OLED devices including laptops and never had issues like this.Separate from the above the quality of the screen is disapointing to say the least. The first Blade I was shipped had a minorly grainy screen, the replacement Blade has an even worse screen. It's blotchy and grainy and seems to suffer from extremely bad image retention (not burn in, retention). 2 mins on a static screen and I can see the outlines of things when I move to a new page.

if i scroll down it scrolls up. it has been like a 2 or 3 years maybe 4

Hey Razer Insiders,When you're taking a break from your gaming sessions, what kind of online video content do you usually turn to for entertainment? There's so much out there, from funny clips to in-depth discussions.I'm curious to see the variety of interests within this community. For example, have any of you ever come across videos that really take off and become widely shared within a specific online niche? Almost like how certain clips become Mp4hub viral videos within their own community.What are some of the types of online videos you find yourself watching when you're not gaming? Let's share some recommendations!

hi guys i purchased 2 of these keyboards and both of them have the right shift key issue anyone else having this issue? i gotta tap it twice in order for it to work or use the left shift keyi tried resetting the keyboard that did not work if anyone knows what to do please let me know thanks!

Pro click was just updated. When will the mini V2 be released?

Thinking about getting the 18 with the new cooling chamber would I still need the cooling pad to help prevent overheating or would it be just fine on its own? Thanks in advance 

I am thinking of getting myself a razer blade instead of a ThinkPad P1 series if the newer iteration isn’t out in a few weeks. However, I have seen a few complaints regarding the trackpad and, overall, hardware side of the laptop. Therefore, is this laptop worth buying in terms of build quality?The specs I am looking at is the rtx 5070 ti and the amd 365 cpu.

Is the razer blade 18 coming to the uae market from the official site, and there's some issues in mena site regarding the razer blade 18 and 16 you can't buy from it you can just see the specs, when you press buy the 18 2025 it takes you to the 2024 version and even that version you can't buy it, and in the blade 16 section the buy button is not even visible i hope that is gonna be fixed if it's available to buy in the mena region if not please make a way to ship it from the us by FedEx or Aramex 

I recently bought the 2022 Barracuda X and the audio is muffled/low quality when it is connected with Bluetooth. The sound is fine when it is connected with the audio jack. How can I fix this?

Gaming setups thrive on personalization, and Razer has always been at the forefront of innovation. RGB stands for limitless customization, allowing players to express themselves through vibrant lighting and unique aesthetics. While Razer offers high-quality customizable mouse pads, the ability to integrate personalized designs with stunning RGB lighting is the missing piece.Why settle for one when both can exist? A custom-designed surface, paired with Razer’s signature RGB brilliance, would create the ultimate immersive experience. Whether it's a team logo, artwork, or a sleek minimalist pattern, users should have the freedom to craft a mouse pad that complements their setup—not just in performance, but in style.By merging customizable print designs with dynamic RGB lighting, Razer can take personalization to the next level, making every gaming experience truly unique. Let’s bring both worlds together and redefine what limitless customization really means.

Who else here uses VN Video Editor? Let’s talk about how you incorporate your Razer products into your editing setup. Whether it’s your mouse for precision or keyboard shortcuts, how does your Razer gear improve your workflow?

I contacted Razer Support because my V2 Pro mouse was having some connectivity issues and I could still apply warranty. After some exchange of info they requested for me to cut the usb charging cable, which I did, I sent the proof. That was weeks ago and now they just answer my mails basically saying "Thanks for the patience, please have more patience".Is that normal? How long do I have to wait for them to confirm that I actually cut the cable?Any help is welcome.

Can I get a tax refund if I buy it in Australia?

Botão de click do scroll não funciona. Tentei resolver nas configurações e não consegui. Alguém com o memo problema e como resolver?