General Discussion

I changed my phone number and it no longer exists for me and I want to change the phone number and I cannot when I enter the account and enter the phone number gives I was sent a code for the same old number but I want to change it by phone.Another question regarding the backup code where do I get it

I'm looking to buy a pair of Razer Barracuda headphones, just wondering if they will be good for both music production (I make dubstep and colour bass) as well as being shit at CS2. I'm upgrading from a pair of Razer Krakens. Are there any better alternatives to the Barracudas at the same price? 

I do motion graphics specializing in 3D. Does anyone use it for the same purpose? I’m thinking of replacing my desktop but wondering if I can replace it with a laptop. 

Hello, I spent hours making macros for a super farm on Minecraft... but it fails to work half the time. While farming not even halfway through, it randomly stops and it's annoying af since I recorded everything manually when it took nearly 30 minutes per crop that reach from world height to bedrock. The only reason I'm malding about the time spent is because I have been at work and wasted my breaks and off shifts for this. I never had this issue like 2 years ago when I use to play with a passion but now I can't even use it properly. I tried "Play while assigned key is pressed" but that only works with a section, most normal work around is "play once" but it some reason fails mid section. Ill ss examples. Can someone please tell me a fix. I wanna grind while I watch anime.

I press the power button on the laptop, it doesn’t turn on, but when I hold down the power button for seconds, the white light blinks. Video 

So I just bought my Razer Laptop last 2022 of October and not even 2 years the battery started bloating and to make matters worse because the keyboard ribbon was next to the battery it pushed it out and I think it damaged it to the point that some of my keys in my keyboard stopped working. I tried contacting Razer customer support about it but even with my serial given due to the warranty ended. I have tried other brands before but this is the first time I have experienced this. I thought with Razer being a expensive and good brand that the Razer laptops would be powerful but no. Now I'm spending it several hundred dollars just to find other ways to fix this problem. The battery is now replaced but the keyboard is still broken with 5 keys not working even with Razer Synapse uninstalled and Keyboard driver reinstalled. Never again.

i know that it is connected to my xbox because it starts my Xbox when i turn it on but it doesnt play audio and acts like its unpaired

I’ve been meaning to get a few of the Mighty Nein items that I’ve seen some time ago but I can’t find them now. Does anyone know if this was a temporary collaberation? thank you in advance for taking the time to reply 🙏🏼

I sent out my old keyboard for warranty work about a week ago. Wasn’t working at all. Got a completely new one in today still the same problem.

Leave a comment! I generally am curious!

My viper v2 pro has been having non stop connection issues over the past 2 months. I have tried all methods of getting it to reconnect, including completely resetting my pc and all settings. Last night (May 1st 2024)  it completely stopped connecting after the last synapse update. All my drivers are up to date. The mouse is charged. And still my pc will not pick up the dongle, the only way i can use the mouse is via the USB-C. I looked and noticed hundreds of people are having the same issue as me as of the last synapse update. Please fix the issue. 

Hi, I am planning on getting the 16" dual UFD+FHD mini-LED laptop and installing a clean install of windows (required for work purposes).My question is, will I face issues with the dual display feature thing and what will the laptop default to before I get all the necessary drivers installed (UFH or FHD)? extra question is, what is the true native resolution and what would happen if for some reason I cannot install the software that switches between display types? Any insight into what to expect when reinstalling windows would be great. Thanks

This issue started while I play games on my laptop I get windows connect and disconnect sound repeatedlyat that time issue will over when I close the game and let my laptop cool down. I tought it was a driver issue or my dongle was overheating. After a couple weeks (and this scenario repeated several times) my mouse stopped pairing with my dongle and I try everything changing the battery, updating software, using razer's dongle software to re pair to the dongle nothing is working. Bluetooth mode still works mouse is completely fine but when I plug the dongle, it keeps disconnect and reconnecting to pc even my mouse is off. I already cleaned dongle with alcohol. What can I do and solutions

This single purchase of i made is the only item i ever bought from Razer and i am very regretful on it. This webcam is a shame, by the quality for the price and also that annoying protrusion for it to hold on to the monitor, it is THREE CANTIMETER LONG, i am not using a fucking CRT monitor in 2024, this webcam made my monitor an Iphone with the camera notch, it doesnt have even horizontal mirroring option on Synapse app, so i am seeing myself like a mirrored cartoon in Zoom, how the hell people are satisfied with this webcam

will the Razer DH V3 PRO mouse also be updated to the Razer Focus Pro 35K sensor, or will a DH V4 version be released? thanks

Hey I’ve tried everything I can think of, and I can’t get RazerKitty BlueTooth headset to connect to PS4+. It says it’s compatible, but it’s not working for me. Pretty tired and frustrated. Anyone have a work around?

Does the smoothness of cursor depends on the mouse pad that I will be using?

So for the auto switch polling feature, how do I know it’s working? What counts as “in-game” and how does it know if I’m in a game? Do I have to set up my game profiles to let the software know when I’m in game? I imagine not, right? Otherwise, I don’t see the point in checking that box if you only have 1 profile set up. Not to mention the box unchecks itself whenever you add a new profile.  I searched and found a thread posted here 1 year ago about the suggestion of the auto switch feature. I know you can make a profile for different apps and games, and then set the standard polling rate that way. Sure, you can still do the same now, but that only changes the standard polling rate, not the “auto-switch polling rate” which stays constant over your profiles. It seems counterintuitive if you do that.   

Hi everyone! As the title suggest, I’m being offered Blade 14 Ryzen 9 5900HX RTX 3070Ti 1TB SSD, for $1250. Is it still worth it?I will use it to play AAA games like Hogwarts Legacy, and I also do 3D rendering architectural stuff (mainly vray)Do you guys think it’s a steal? I have been researching and kind of worried with the battery bloat issue.…. But i really dont dig other gaming laptops because the physical look is just meh. I also read some said the battery issue is a bit overblown and that the battery is not an issue since 2022 model (?)Pls help me out! Thank you

Hi Razer,So I really like the Gudetama customized mats… but unfortuneatley It´s not available in Sweden… and I can´t order from that site to Swe. What should I do, I would love to buy medium and XXL mats in the Gudetama Style Customization with my GamerTag #BeigeBaron Hope this can be fixed or if uou have any solution <3All I want lol :(Best,The Beige Baron

I just grabbed this headset (2023 version) and so far I'm relatively happy, but I'm used to open back headphones so not being able to hear myself is weird, so I enabled sidetone which works well to solve this problem, but it introduces a very noticeable hissing noise unless I lower the sidetone to the point where I can't hear myself. I'm wondering if this is fixable or just the way it is? I have the latest firmware.

Hi, I just got the Razer Axon app and I was noticing that if I'm using my internet browser or discord, etc. the chroma effects from Axon are no longer there. Once I go back to the desktop they show up again. How can I get the generated effects from Axon to stay active regardless of if I'm in an app or on desktop?

Very interesting new option  for 30k and 32k and 35k sensors  the prices are shocking to me.

Hi guys,Quick question. I was looking to buy the razer blackwidow v4 75%, but luckily saw the many complaints about the faulty switches and double registering before buying the keyboard.However, I did notice that the keyboard was unavailable for a little while (a couple of week or so?) and is now available again.Does anybody know if this might be due to them fixing it or something?... I can't imagine the stock ran out and they decided to produce even more faulty keyboards.

Since the last software update, my laptop screen doesn’t work when using 2 additional screens connected via hDMI and usb-c connections - this was working before update. Is there a fix for this (could it be a power issue)? Thanks