General Discussion

I have a problem charging a $20 card. Please respond as soon as possible The problem (this code is used)

Hello, everyone. I’m not sure if this question has already been asked, so my apologizes for the duplicate post, however, I’m wondering which shipping service Razer uses to ship to Canada for their Standard and Express shipping. Are orders shipped using UPS, FedEx, Purolator, or some other courier service? Cheers!

Using the configurator to build an order but it appears you can only have black if you choose the 4090 - is this correct?

Does razer sell other gift cards such as Amazon, Nike etc? 

Can I run 4K gaming or no ?

My scroll wheel click on my viper v2 pro has stopped working but it still scrolls up and down. It was working minutes before updating to the firmware update FW v2.00.03_r1. I never damaged the scroll wheel in any way before updating so it has to be a fault on razers end with the firmware. Any one else experiencing this issue?

Basilisk V3 Pro support nvidia reflex?

HiFrom the get go if you search for gaming mice 2023, you’ll get multiple hits from Razer, but is that the only metric now. Seriously, what is the idea with a mouse that can only (in my case) last about a year.I have Viper Ultimate. Actually I’ve had a few.And what I’m getting tired of is the constant breaking. All my wireless mice I’ve had over the years, the cradle if you will start to fail in recharging the mouse after a short while (A few months). Ok I have somewhat lived with that.Now my Vipes buttons are starting to fail. It’s battery stopped recharging, side buttons not working, moving the cable from the cradle to the mouse just to recharge it because the cradle does not work.Luckily I had so many of them that I could take them apart and use there spare parts to make one that works. That poor quality couple with that insane amount of software you need to just be able to set a static led color on your mouse and keyboard is ridiculous.

How long does it take for me to receive the gems in the game after I order them from the store?

Hello, I have a question. I'm considering buying Razer headphones for my 12-year-old brother, who has a relatively small head with a circumference of 52cm. Would Razer Kraken 2019 or Tournament Edition be a bit too large for his head?

Just trying to figure out when and if the Bonus Razr Gold US $1 voucher will return for others to be able to buy with silver ? I am always seeing the out of stock message each time I attempt to redeem the gold voucher using silver. Does is ever refreshes every 7 days like it says or no?

Someone also now have a microphone quality of crap? (We know they always sounded like crap, but now it's overkill). The drivers after the update totally crashed, thx stopped working. Only after a clean uninstall something there started to work but it still forced me to buy a new microphone because this one can be shoved up your ass at best. Very good job Razer. Keep doing this and it will turn out to be a powerful shit company.What the fuck is wrong with you Razer?

I bought a razor gold gift card and the code is incorrect

I brought a Razer Tournament from eBay,it works fine on my PC but it only works on my Xbox x series via the controller,which is annoying as I play keyboard so it turns off after a while,I tried plugging it into the console but no joy,am I doing something wrong here…?

The program I used before also had an equalizer setting, but the program I downloaded again this time can only be turned on and off 7.1. I would be grateful if you could tell me where to download the previous program.

My account was suspended suddenly. May I know the reason why my account was suspended?

Hi Everyone, im hoping someone can help me, I live in Ireland and my autistic  son is looking for the Triple Headed Snake Logo plushie for christmas and i can only find one on the US  site and they dont ship to Ireland. Does anyone know where i can get one that can be shipped to ireland

Hello Razer, I bought a Google Play card, and when I charge the card, it asks me for information about photographing the front and back of the card and the name of the merchant from which I bought the gift card. No, I do not have this information. You did not send me that information. I hope for a solution.

For the 2023 Blackshark V2PRO is the mute button not supposed to make a sound? im so used to headset mute buttons making a beep and this one doesnt, is that normal?

Hello guys!Recently, Razer Synapse kept disconnecting my devices (keyboard, mouse, headphones, and headphones stand). I tried everything, from reinstalling Synapse, to updating drivers to resetting my PC but the issue persists. I have temporarily uninstalled Synapse until I find a solution. Can someone help me_

Does the eGPU in the Razer Core X Chroma work with the Razer Blade 14 currently being sold on razer.com?

Hello, I have an xbox one wireless Controller with a razer charging dock. The current rechargeable battery is now dying and I need to find one compatible with this charging doc but I can't seem to find one. any ideas? Thanks in advance ☺️ 

Iv seen someone selling this laptop on eBay explaining how they have hardly use it and to be fair it looks in good condition and in original box no sign of any damage too.  im wondering if this laptop is worth buying as I am no expert when it comes to gaming laptops. Unsure how old this laptop is but should you buy a used gaming laptop?Ideally I’d like a laptop that can easily run Minecraft Java, planet zoo, the sims, other games that might require mods etc. is this laptop over kill or would this be a decent laptop to start with?   

Gostaria de saber se eu que sou afiliado e streamer razer, posso ter produtos, por meio de financiamento, pois minha renda não é muito boa mesmo com os trabalhos e eu gostaria de voltar a transmitir e gravar live, para isso preciso de equipamentos mas não tenho dinheiro para comprar, e eu tenho 17 anos vou completar 18 em janeiro dia 24. Então gostaria de saber se vocês podem financiar ou providenciar produtos como Pc, webcam, entre outros que os streamer's maiores usam para gravar. Isso seria possível????

blackshark v2 Wired not working on xbox series x