Razer edge delay | Razer Insider

Razer edge delay


What’s the deal I contacted support put in the order number and after 20 mins of no response the guy just d/c I paid for rush ship to get my razer edge by the first now I get an email that it won’t even ship till the eighth. I preordered with the 5$ thing and placed my order mins after getting my email that I could order the day before orders were suppposed to go live I entered the code that showed I preordered. I got a email the day after saying it was my last chance ti claim my preorder by there was no way to claim it just put in the coupon code why am I getting this delay after you collected my $431

13 Replies

I'm wondering when I'll even be able to pre order / buy this in Canada '(
Do you have Verizon there? If so I would go that route cause I didn’t notice till after I ordered that they had it for less with a new line deal it’s on sale now as of the 26th just try and buy it on the us site. The only type of device I ever ran into that had to be Guaranteed not to be taken to Canada was a satellite dish but this was in the infancy of broadband internet
Ahhh I wish, no Verizon here, the telco situation in Canada is abysmal
Rushof90, the exact same thing happened to me, I reserved mine on January 5 and ordered it on January 25 and my experience with razers pre-order was a f n ripoff. I should of spent another on 300 on a steam deck and got what I paid for how I paid for it when I paid for it. I just want my 440$ back, I could still order a steam deck or onexplayer and it be here before my reserved razer edge even ships from razer. I also paid for express shipping for the razer edge. What a rip off.
Querkle
Rushof90, the exact same thing happened to me, I reserved mine on January 5 and ordered it on January 25 and my experience with razers pre-order was a f n ripoff. I should of spent another on 300 on a steam deck and got what I paid for how I paid for it when I paid for it. I just want my 440$ back, I could still order a steam deck or onexplayer and it be here before my reserved razer edge even ships from razer. I also paid for express shipping for the razer edge. What a rip off.

Razer comes in with I got 20$ bro much love. I hope you can deal with wasting 440$ on a preorder made almost a full month in advance. My razer edge will be over 3 weeks late. Wtf.
They sent me another message that the express ship is after it ships but I only paid for the express ship to get it by the first now it won’t even ship till the 8th and then another 3 to 5 business days to get it and guess what the 8th is a wed so the earliest I can expect it is the 14th to the 16 th half a month later then expected meanwhile razer is enjoying all my money in thier pocket
Yea I feel robbed. I pre-ordered. That's exactly what razer can not and will not honor.
They apologized to me with a 20$ gift card. Talk about a slap in the face. 20$ won't get anything on the razor store worth buying at all. Like what a insult. I just want my edge ordered a month ago.
That 20$ gift card is truly a slap in the face I’m a loyal razer player I have bought 3 razer blades in a row I have the 6 th gen ryzen 9 with the 3080 blade 14 now I have countless mice, headsets, keyboards the Goliath rgb desk mat I even have the anzu Bluetooth glasses and the old failed hybrid smart watch that looks like a gshock not the cheap band one. With all that being said I don’t order from razer unless I have to the 20$ gift card still won’t bring them in line with amazons prices for their products. I guess it might be time to switch up companies. Like for real here’s $20 you will have to spend 100$ + to get any use out of it but hey we got your cash so we don’t care they still won’t tell me why or what happened
I completely agree, I used to be a die hard razor fan prior to 2012. This is just the same crap experience I had back then, like I don't even care about receiving the edge at this point. I just want my money back so I can get a steam deck here in 3-5days LIKE I PAY FOR!
Oh and now the after you paid whoops we only put 6gb of ram in the Wi-Fi version the 5g version does have the 8gb sorry for the error lol that should drop the price you can actually get the 5 g version cheaper then the Wi-Fi version right now too
A delay on the Razer Edge could be caused by several factors such as network latency, software or hardware issues, or graphics driver problems. To troubleshoot the delay, you can try the following steps:


  • Update drivers and software to the latest version.
  • Check the device's performance and make sure it meets the recommended system requirements.
  • Close background programs that may be affecting performance.
  • Restart the device and try again.
  • If the problem persists, contact Razer support for further assistance.
Like that literally has nothing to do with nothing...autoLightBrowninfo463

Reply