Huntsman mini broke my windows

Discussion in 'Razer Support' started by aaccensi, Nov 11, 2020.

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  1. I just received an e-mail asking for Synapse logs. Hahahahaha. Razer, I will seriously never buy anything from you again.
     
  2. MarulArifin

    MarulArifin New Member

    The loading between having the Huntsman mini plugged in and having it out is night and day guys, i literally have to wait 30mins, sometimes more, for the loading ring to go away on my taskbar. While having it out, my windows load up within seconds, like literally 5 to10 secs. Fixed it up, i've send my pc away 3 times to get a check regarding this issue before i found the source of the problem which is the keyboard.
     
  3. ChillyRide

    ChillyRide New Member

    Its shame they refuse to admit facts that on AMD platforms this keyboard cause such issues. It is a fact RAZER! It exist for 2+ month. Call your devs, colab with AMD and Microsoft to investigate wtf is this. 2 month. Its ridiculous and absurd.
     
  4. I just received the first non-template answer from Razer, where they also admit that they know about this for a while.

    upload_2021-1-29_13-29-50.png
     
    aldofern and Asthman like this.
  5. ChillyRide

    ChillyRide New Member

    Finally some man who give some info. Lets hope they can fix it.
     
  6. aldofern

    aldofern New Member

    I am having the same issue. Sadly, the lack of support is something you see everywhere in the tech world.
     
  7. jordanlchin

    jordanlchin New Member

    Don't hold your breath. I thought the same thing, until a different support person then replied asking me to perform the same basic troubleshooting as every other consultant before them.
     
  8. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey everyone. I've forwarded your feedback to the team. They wanted to ensure that everything has been done as our devs are working on the issue. Thanks for your understanding and patience.
     
  9. rodrigofernety

    rodrigofernety New Member

    2 months already
     
  10. rodrigofernety

    rodrigofernety New Member

    so, what's the problem... i didn't imagine this problem can cause a total windows messed up... i've experienced this in my life lmao. So, what's it's causing this i thought it was a bad pc upgrade from my part but never from razer. I don't have another keyboard to solve this problem. The problem is named AppHangB1 explorer.exe not responing is in the control panel. PLEASE WE NEED A FIRMWARE UPDATE ASAP
     
  11. IsidroP

    IsidroP New Member

    I'm having the same problem. Razer should give us at least the old firmware for a temporary fix.
     
  12. retroAlmonddaily823

    retroAlmonddaily823 New Member

    I have the same issue, posting to watch the thread.
     
  13. rodrigofernety

    rodrigofernety New Member

    wow a lot of people had it then thought it was a few cases
     
  14. IsidroP

    IsidroP New Member

    In reddit there a lot of posts, even in r/windows10
     
  15. rodrigofernety

    rodrigofernety New Member

    i dont want a hmini never again , i literally reset my pc like a lot of times... i just bought a bwv3 instaed
     
  16. ChillyRide

    ChillyRide New Member

    Interesting fact. There is no such issue on Insider Preview Windows build. But its very unstable. Last night cheked.
     
  17. IsidroP

    IsidroP New Member

    Unstable in which way?
     
  18. xtremedetailz

    xtremedetailz New Member

    Maybe its because they have the shit synapse software hard baked into the keyboard so everytime the keyboard boots from cold and tries to install synapse its just causing multiple errors.

    Tbh it should not have this hard baked into the keyboard anyway as you dont need it to operate 99% of the keyboards functions.

    RAZOR TAKE THIS CRAP OUT!!
     
  19. ChillyRide

    ChillyRide New Member

    ctrl+alt+del not working always, some Radeon Software ui bugs when strating any game for 1-10sec. New but weird window animation. New OC behavior with GPU. Cant reach old OC profile, may be new AMD Gpu drivers cause this. And official bug list:
    Known issues
    • Miracast users may experience very low frame rates in this build.
    • We’re looking into reports of the update process hanging for extended periods of time when attempting to install a new build.
    • We’re investigating an issue impacting the reliability of Start and other modern apps, which started in the previous flight. If you are impacted, you may experience the Start menu layout resetting.
    • Live previews for pinned sites aren’t enabled for all Insiders yet, so you may see a grey window when hovering over the thumbnail in the taskbar. We’re continuing to work on polishing this experience.
    • We’re working on enabling the new taskbar experience for existing pinned sites. In the meantime, you can unpin the site from the taskbar, remove it from the edge://apps page, and then re-pin the site.
    • [News and interests] Sometimes the news and interests flyout cannot be dismissed with pen.
    • [News and interests] News and interests uses more taskbar space on the left than expected.
    • [News and interests] The taskbar button can show stale information each time the user signs into their Windows session.
    • [News and interests] The news and interests flyout shows content in a single column before quickly switching to double column.
    • [News and interests] Text in taskbar button can look pixelated in high resolution screens.
    • [News and interests] Attempting to share content dismisses the flyout.
    • [News and interests] In certain situations, the flyout may not dismiss until the taskbar button is clicked or the hover effect may appear stuck.
    • [ARM64] Insiders who installed the preview version of the Qualcomm Adreno graphics driver on the Surface Pro X may experience reduced brightness of the display. This will be addressed in a future update.
    • [ADDED 2/1] Some Insiders have reported that their PC experiences PC an IRQL_NOT_LESS_OR_EQUAL bugcheck when attempting to upgrade to Build 21301. We are working on a fix and will let you know when it’s included in an upcoming flight.
     
    rodrigofernety likes this.
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