Razer Blade 15 Adv 2019 Touchpad Problems

I just recently bought the Razer Blade 15 Adv 2019 model and my touchpad is really annoying me.

It randomly keeps registering 3 finger gestures when I scroll with 2 fingers.

for example if i scroll up or down with 2 fingers it switch to task view or desktop which is what my 3 finger for up and down are set at.

or it'll pinch and zoom when i im scrolling up and down with 2 fingers that i had to turn pinch to zoom off

Its really getting to me. Is this a hardware or software problem?

Touchpad is set to lowest sensitivity and has the latest windows precision driver.

Cause if its hardware then i should return.

 

If you don’t mind try resetting it on factory form, yes i know it’s hassle but i saw other laptops users with precision driver issue trying to fix such issues by reinstalling windows. This is last step imo if you didn’t find any solution like getting driver from other brand like I think hp, even dell doesn’t have their own driver, it comes apparently with windows.

 

So u reckon it's a software issue as opposed to hardware?
If it's not a hardware problem then I dont need to return to store.

 

Hopefully, try that before you send it back, it’s not an hour process i believe despite updating windows. It’ll be suck if it’s software issue and your replacement unit comes with some other issue.