Razer Huntsman Elite local profiles not saving to keyboard

Hello! Can you send us a short video of how you save the profiles to the onboard memory?

Razer.RedPanda
Hello! Can you send us a short video of how you save the profiles to the onboard memory?

Here is a link to the file. https://nofile.io/f/wDqSXWg5aBr/2018-08-07_13-39-19.mp4

Thanks for the video. How many profiles do you have and how many do you store in the onboard memory? Also, do you have Synapse 3 open when you cycle through the profiles?

Razer.RedPanda
Thanks for the video. How many profiles do you have and how many do you store in the onboard memory? Also, do you have Synapse 3 open when you cycle through the profiles?

I've only tried with one profile and no I have synapse 3 closed when I cycle to the profile. Does the profile save lighting settings? Any update on this?

Have you tried with more than 1 profile? I sent you a PM so I can help you out with this.

Im having the same issue, when my synapse is closed i cant cycle the profiles. i have 3 profiles total

Pls share the workaround here instead of a pm. Having the same issue as well and probably so for many others. 3 profiles saved to the red, green, and blue local profile slots but keyboard lighting goes back to the default cycling once synapse is completely closed or when plugged into another PC without synapse. Cycling through the profiles using the fn and menu button only shows the menu button changing between profile colours, but the lighting effect stays at the defaulted cycling mode for all profiles.

Sadly, there is no solution. Apparently, the profile doesn't save lighting to onboard memory. It just saves key mapping. Hopefully this is something that can be added in a firmware update or synapse update. I know it can't be that hard because Logitech saves lighting to the onboard memory of their mice and keyboards.

It's quite frustrating because they are still advertising it as a feature on their FAQ for the huntsman elite. For my own reasons, that feature was the deciding factor to get the keyboard as a replacement for the one I'm currently using at work - on a PC which I can't have programmes like synapse installed on....

I hear you man... I'm in a similar boat predicament. I'm on a mac at work and there is no synapse 3 available for it. So I was hoping to save the profile through a windows VM and get it working that way. I always thought razer was cutting edge gear but if they can't even include a simple function like saving the lighting profile to the memory then maybe I should look elsewhere for gaming products.

Having the same issue here. I don't want Synapse running in the background so I will be returning the keyboard. It seems shady to me that Razer doesn't mention that you need to run their software in the background 100% of the time to use anything but the stock lighting. My DeathAdder Elite doesn't act this way. It's a shame, I liked the volume dial and new switches.

Any updates on this? Are light settings ever going to be able to saved on-board?

I just got this keyboard today and I am having the same issue. I just wanted a simple one color on my keyboard without having synapse running in the background. I only get the default slow color change when synapse is not running however. There should be away to overwrite the default option that comes when you first plug your keyboard in.

I also just baught my Huntsman Elite today, and i am having the same issues as you are reporting. I hope there is someway of getting around this problem, or it would be a total sacm form razer to sell this keybaord for $209. If you know anything, please PM me.

Same issue. I bought this $200 keyboard with the intention of setting it up on PC and using it on console however it doesn't save to on board memory so I am stuck with this stupid boring rgb lighting by default with no way to change the lighting. Very dissatisfied with this expensive keyboard. Will be giving bad reviews and returning it for a Logitech that does save to memory. 2 thumbs down Razer. Very lazy. For the price this thing should save the profiles to memory and work without synapse open!

Same issue. I'm using the Huntsman Elite at work on a PC, where I can't have Synapse installed or running. The only reason I went ahead and purchased was because the onboard profiles seemed like a workable solution for a really cool feature. But the lack of responsiveness / solutions from official staff members is casting some doubt on my purchase. I see Razer.RedPanda atleast responded to the thread creator back in August, but this is clearly an unaddressed issue. Is someone from Razer going to get in front of this for the others here or do we need to make more noise? -Patrick

Same issue here. A programmer who bought this expensive keyboard for gaming on a pc and writing code on a mac. I understand that there is no support for synapse 3 on mac but at least I wanted to customize the simple colors on the onboard memory so I will not have flashy colors while working. Kinda disappointed in this since it is advertised as a feature.

"The Keyboard tab is the main tab for your Razer Huntsman Elite. From here, you can change your device settings such as key assignments, gaming mode settings, and your device's lighting. Changes made under this tab are automatically saved to your system and cloud storage however, you need to click the On-board Profiles button to open the storage slots for your Razer device's on-board memory then drag and drop the profiles you want to store on your device." Either Synapse 3 is still broken or they deliberately left out that lighting is not stored on board memory even though it is a part of a profile. This is a major letdown and perhaps false advertising. :slightly_sad:

Keeping this thread alive, same here, Razer whats up with updating this?

I bought into razer loving it. But this kind of an issue on the Huntsman elite is just sad. I bought this shitty 200 dollar keyboard thinking it would work with my mac. I even wen over to windows on Parallels to get synapse 3 but lighting does not save. Sad.

Having the same problem... Trying to keep this thread alive, surely if Razer have it sorted it out on some devices they can release a patch/update to fix all this.

Same issue here on normal Razer Huntsman. Very disappointing...

peeveskabrewdoo
Same issue. I'm using the Huntsman Elite at work on a PC, where I can't have Synapse installed or running. The only reason I went ahead and purchased was because the onboard profiles seemed like a workable solution for a really cool feature. But the lack of responsiveness / solutions from official staff members is casting some doubt on my purchase. I see Razer.RedPanda atleast responded to the thread creator back in August, but this is clearly an unaddressed issue. Is someone from Razer going to get in front of this for the others here or do we need to make more noise? -Patrick

I should have read this thread earlier.. i bought this keyboard for the exact same reason.. and now i can't get the color profiles saved in the on-board memory..

Darksbane86
I should have read this thread earlier.. i bought this keyboard for the exact same reason.. and now i can't get the color profiles saved in the on-board memory..

Exactly! This is so annoying and extremely stupid. I could find a keyboard for $150 cheaper that doesn't rely on a broken program. How hard is it to save lighting to the "onboard memory"? Razer needs to fix this ASAP because this keyboard is supposedly the latest and greatest yet it lacks such a simple function.

It happens for Blackwidow Elite too. Disappointing product and software.