Mice and Surfaces

Why i am seeing “ Mouse Button 5” on 2 side buttons one of the left of mouse and one on the right? one of them should be “ Mouse Button 6” right?is it because i have faulty product? or is it intentional?Mouse is Razer Viper 

My mouse like two days ago began to stop working well, first when i lift it up (I do it a lot) ot just goes off, also the wheel likes to go all the way down in random times 

I have a deathadder v2 pro mouse and the charging dock thing. ive switched to a new pc, and i installed synapse, and even though both devices are plugged and connected, the devices do not show up in synapse. i use the right version of synapse for my devices, since i know it worked on my older pc. the devices are registered in my account.please help

When ever i lift up my mouse or turn it upside down and use my finger to activate the optical senor it scrolls either up or down randomly, ive tried looking all around and cant seem to find anyone else with the same problem Its really bugging me whenever im gaming because it will unholster my weapons or scroll to something i dont want to use  

I just bought this mouse today from best buy and it has issues with tracing. It’s like it lags constantly. I’m not sure if its a sensor issue or bluetooth issue 

I’ve had this mouse for a bit over 2 years and suddenly a few days ago I noticed that my batteries started to drain super quick (1-2 days).I am using the same batteries I have used for the past year, even from the same pack I bought months ago.I tried buying new batteries and the battery still lasts for a day or less, this sudden change in battery life came from nothing, since I had no problems with the mouse and one day a week ago it just started draining batteries ultra fast.Mouse didnt recieve any damage from any source just normal gaming daily use.I dont know if its a electronic problem or what can cause a battery drain like that since I have not changed anything around what so ever.I cant update the drivers since it requires Bluetooth connection I dont have (kinda weird I need bluetooth for that) but it wouldn’t make sense to be a drivers issue since I havent updated at any point since I bought the mouse. Any help is appreciated.

Greetings!I recently went from being wired, to wireless, deathadder essential to deathadder v3 pro, and I am really loving the newest iteration of the mouse.The deathadder shape really just fits my hand and the v3 pro certainly is an improvement of the shape.Sadly though, the clicks seem somewhat harder compared to the DA essential and I feel like sometimes I miss some clicks especially while spamming.Is this an issue present in all DAV3 Pros? Or just my copy? Really love using the mouse but really missing the softer clicks of the DA Essential...

Generally I play FPS / MMORPG. So would like to know what is probably the best for those type of games. Thanks!

Does the razer basilisk v3 have plastic on its out of the box mouse feet/skates ive tried to remove these “plastic” but they wont come out so now im wondering is there plastic on them? all my past mouses (Not from razer) has plastic on them.

So water got in my basilisk v3 mouse and after 5 minutes scroll was glitching, it was not working very well and also i think right click was not working every time i clicked it. I unplugged it from pc, what should i do now, will it work properly when it dries??

Ever since I got my Razer Naga Pro, I have been getting PFN_LIST_CORRUPT error that crash my entire system. I have downloaded the latest drivers from here. I also run synapse. I have been running razer and synapse for like 10 years, this is the first time I have had this problem. It is def the mouse too, I have tried for days without it and no crash but as soon as I try to use the Naga Pro I get the PFN_LIST_CORRUPT blue screen crash. 

I was having scroll wheel issue with my first razer viper V2 pro and ask for a solution, then the support team provided RMA opition which I had to pay the Website MSRP price of, thats fine, but when I get the new RMA viper V2 pro, the mouse is competely not function on the wireless dongle. The dongle is not detected and can only be used wired, I ask for help again but the team kept onasking for recipt, order number and bunch of non sense, the support team took five days, replying one email a day to ask more stupid non exsiting question. The product that is defective is an RMA product and did not come with an order number. I am truly disappointed that the Razer can have 2 defective produts in a row, (I already been through all the troubleshooting). I highly doubt razer's quality control and its consumer support efficiency and effectiveness and I am considering whether should I have more purchase any product from razer in the future.

After the underwhealming release of a viper mini at 300 euro, i was wondering if that is their last version or will release soon a normal "pro" version of the mini wich many can afford with better sensor,wireless and so on…I tried the V2 pro but it's too big for my hand, the mini is just perfect for me but the scroolwheel and sensor are trash

I have a Basilisk X Hyperspeed and it suddenly stopped working.My notebook (Macbook Pro M1 2022) is not finding the mouse on the bluetooth connections, even though i have reseted the mouse. If i try to connect to a Windows PC, it show 'Dfubasilisk', and it connects to the device, but the mouse does not work. It's like the mouse firmware is not working anymore.I've seen some people had the same issue, but couldn't find anyone that has solved it. Does anyone knows the solution for this problem?Thanks in advance.

The manual calibration on my v2 is just plainly superior to the smart tracking option. I really hope there’s plans for adding it as right now it feels wonky. Would love to hear whether it’s in the works or not.

I'm using a Razer Deathadder V2 X Hyperspeed and the scroll wheel isn't scrolling. I've tried resetting the software as well as the mouse but it didnt work. My mouse is only about 3 months old so I'm pretty sure it doesn't have anything to do with the mouse itself. How can I fix this?

Hey there :3Viper ultimate is completely unresponsive, there has been an issue over the past two weeks with the mouse briefly loosing connection and today it went dead without warning. The color on the top still blinks but all buttons and mouse movement is gone. I reinstalled all drivers, reinstalled synapse. I attempted to install an update but it no longer tracks as wired. It still charges, but my laptop doesn’t register it as a mouse.  Anything I can do?

The mouse jumps into the corner.When I reinstall all drivers with Razer Synapse, everything works fine for 5 minutes.But then I don't know what kind of process turns on and starts throwing the mouse into the right left corner.What could be the problem.I have a Razer viper mini. 

I love this mouse since I have owned it back in May 2021; but recently I’ve noticed the battery is draining very quickly during my gaming sessions. I also noticed no matter how long I have the mouse on the dock or the mouse wired, it will not reach 100% charge but only up to 94%. Today I paid attention to see how quickly the battery would drain and I played for approximately 1.5 hours and it went from 94% to 61% in that short period of time. And from the short few minutes I signed into Razer.com and write this post it is at 55%. Is my mouse toast? Can anything fix this issue? 

Hello, Why this mouse clicks itself and switching scroll wheel mode iteslf every time when my computer power on or off ? Razer fix this in firmware if possible.This should not touch wheel switch when power on or off. This will damage mechanism soon I quess. 

Can u clean razer pro glide XXL? 

Hello. Unfortunately, I broke the dongle for my Orochi V2 due to negligence and have bought a new one (also for Orochi V2), but don’t know how to pair it with the mouse. Is there a way to do it?

So due to work reasons, I need to use a KVM to switch between work and personal KB and Mouse.Synapse cant seem to connect to my Naga Trinity through the KVM (any KVM I tried actually)I am trying to find a way to access my extra mouse buttons without Synapse (Macro keys on my blackwidow Chroma too) Anyone have any luck trying to perform this magic?  I generally use the 6 button panel so would need to map at least what, 11 buttons?

My Razer Basiliks V3 Pro randomly shuts off for a second or two in the middle of playing a game any help

Where can I get optical replacement switches? Razer site is not recognizing my serial number to start a support case.