Mice and Surfaces

So I have bought the mouse from a local retail company last year. I don’t play video games often, and I don’t use my computer every day so I am very confident that my mouse is in perfect condition. 2 days ago my sister borrowed my mouse to use her Mac Mini, and everything was fine until yesterday, when my cat went into the table, biting some wires. For some reason she managed to lfip the mouse over and some of her fur went into the lazer pointer, and the mouse stopped working. The single color chorma lighting of the mouse disappeared, and I thought at first that the fur blocking the lazer sensor was the problem, so I cleaned it up with cotton buds/swab (without putting any type of liquid in it) and removed the fur of my cat out of the lazer sensor. But the mouse is still not working, nor does the single color lightning. I already tried using the mouse on my own pc, but Windows said that the USB device is not recognized (see below)

My dad gave me the Razer Viper Ultimate for my birthday and I have been using it for a while now but I never thought to use the side buttons, so when I try to use the side buttons they don't work. the only button that works is mouse button 4 on the left side. mouse buttons 5 on the left, and mouse buttons 5 & 4 on the right side are unresponsive wired, and wireless. I have also done the firmware update for the Razer Viper Ultimate and that didn’t solve the issue.

I am begging on my hands and knees, please bring back the ouroboros, its the best mouse i’ve ever used, it was sleek, ergonomic, customizable, it was the greatest gaming mouse i’ve ever had, what do i have to do to get a V.2?

It appears Razer isn’t recognizing the actual battery % after a full charge?  Is there a fix for this?

After firmware update razer deathadder v3 pro stopped working in wireless mode(not hyperpolling). But sometimes it connects. How can i fix this issue?

Bought the mouse, plugged into usb 3.2  turned 8k hz in Razer Synapse, but in mouse rate checker cap is 2k hz, browser polling rate checker showing 3.5kMotherboard: Gigabyte B550M DS3H (rev. 1.5)Cpu: Ryzen 5 5600x

Razer Balistick mouse no longer pairs or shows up in the app. When turned onto 2.4 the mouse pointer freezes and doesn’t move properly. I have taken the usb doogle out and put it back in. I have uninstalled and reinstalled the software synapse and still no luck. When paired the mouse can’t communicate properly.

Is their any place to get a palm replacment part for the tartarus pro the padding is peeling. 

Just bought razer basilisk ultimate with charging dock 2 days ago and current having major issue with it. Every 4 second the mouse will automatically click by itself and is causing a lot of  inconvenience. The mouse will automatically off like as if there is no battery when the razer synapse show 90% .  Does anyone knows how solve this issue/ problem Thank you

I want to get Viper v2 Pro and I wanted to know whether it could be set to double click and I also wanted to know whether the white one would have different texture

anyone know when or if there will be another batch of viper mini signature editions released? 

When I slowly touch my thumb to the side buttons, even if I did not click it the buttons move a little bit to inside. This also happens a little bit on the scroll wheels can someone help me?

I can’t find a way to synch my laptop trackpad buttons & my naga left handed mouse:   When I set laptop trackpad  (Win11) to LH  (right button=left click) Naga buttons switch to RH (left button=left click ) but Synapse still show Naga as LH (right button=left click).  So atm my options are either LH mouse & RH trackpad or vice versa. 

I asking myself a question like if razer made a razer basilisk lightweight version, like something below 70 grams. Many users would like it just because of the handshaoe, I got a V2 by myself and the shape of the mouse fits my hands very well, but sometimes I wished that there would’ve been a weight-reducted version of the mouse with an approximate weight of below 70 grams. It would be insane for those users if it was wireless too. It would like gain a lot of attraction instantly and many people would buy that mouse, including myself obviously too. It would be also more in the competitive market. I am a huge fan of that mouse now since like 4 years and I always waited for like a lightweight version of this.

you know how there's a specific technic to intentionally double click on your mouse? (most known from the minecraft pvp community) well, I tried it on my new viper mini that i just got yesterday and guess what, the double click registered. i thought viper minis have optical switches that don't allow these double clicks to happen? this has been bugging me because I was told that viper minis don't double click. what's the reason?

I bought a new headset and registered it to Razer, but I was not satisfied with the product, how do I delete the recording?

I've been reading the manual multiple times and I still don't understand the function of the Multi-function trigger. What does it even do?

Hi there, Is it possible to use a Basilisk X hyperspeed with my Samsung Galaxy tab S7?I'm looking for a gaming mouse to be able to use with my cloud gaming service (GeForce Now). Thanks !

Hi, as title, can I know that, the dongle only have 1 version?how about the 4k and 8k? Configurable from the software?

Hey guys.I use Razer Naga Epic ChromaI have 2 Razer Naga Epic Chroma and 1 with wire who changes the side with different keys.Anyway, I use the Razer Naga Epic Chroma for almost everything..........I have done profiles, for games, vlc, windows things etc.....So when i open any exe file automatically the profile changes........As you can see i added also the Netflix application.But Netflix is not exe to link  and add the program so i need to change it manually every time i run netflix.The question is..... Is there any trick to link and add Netflix same as others programs so its switch automatically?As you many know Netflix is not a exe but windows 10 app downloaded from microsoft store.Please help. Thank you!

hello, good afternoon. I know my mouse is not the newest one out there, but it works very well. I am experiencing a problem that after 4 or 5 hours that the PC is on, the macros on my mouse do not work and I must restart the PC if I want to play using the macros. This problem started a few months ago and I'm not sure if it was the Nvidia driver update or the Windows update that caused it or what.The specifications of my pc are as follows:motherboard z270 gigabyte gaming k3i5 7600k (4.6ghz)ddr4 3200 40gb (elite group)geforce rtx 3070 gaming oc (gigabyte)psu game max series vp 600hdd wester digital blue 1 tbhdd wester digital blue 1 tbnvme m2 wester digital blue 500gbmouse razer abyssus 2014keyboard s.t.r.i.k.e.3 (has its own software for macros and RGB configuration)dell s2522hg monitorwindows 10 22h2.I hope someone can help me solve this problem

You going to come out with the viper v3 pro? One that’s corded and light weight with the grip coating, that Is affordable? Cause I’m waiting on that one. If your cobra didn’t have such a sht sensor In It, I would’ve kept It.

Does the Razer Basilisk v3 Pro work on Console (Ps5)

What type of mouse should I get? Coz I already thought of Cobra pro 

Hello everyone, my name is Alex, and I have a problem. I've had a Razer Viper Mini for 9 months, and I'm having a specific, strange problem. In all games, more specifically Fortnite, I have big FPS drops, around 80%, when I move the mouse. This is strange, it's never happened to me before. I did several tests with other mice, the FPS is stable, but with the Viper Mini the problem continues. Can anyone know what it is? (FPS drops only happen when I move the Viper Mini. With 150 FPS, Viper Mini reaches 30-20-10 FPS, and with another mouse the fps does not drop)