VIPER 8KHz | Absolute Control. Elevated. | Razer Insider

VIPER 8KHz | Absolute Control. Elevated.



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hitPeachYellowgarden087
I noticed under Device Manager there were 2x listed as USB Input Devices that represented my Razer 8k Mouse (odd that their were 2). The really odd part was one of them had an old 2017 driver with a manufacturer of Razer and the other was 2020/09/28 with a manufacturer of Razer. I replaced the driver on the 2017 driver using the Update Driver -> Browse function to replace it with the 2020/09/28 driver. I no longer have the cold boot issue it appears. We shall see if this lasts...


Seriously doubt this would be the fix as it seems to be at a hardware level. The cold boot does not even power up the device and that is the problem.

The fastest way to replicate this is to shutdown your system. Turn off the main power and press the PC power button 2 or 3 times. Then turn back the power on and boot up. You can't even use the mouse in the bios as the device is unable to be powered up. That is the entire problem. Disconnecting and connecting it back solves this but it is highly annoying and shouldn't be the case for a mouse this expensive.

I do think this can be fixed only via a firmware update but question is how long? Razer has been dragging their legs for a fix as simple as this.
I noticed under Device Manager there were 2x listed as USB Input Devices that represented my Razer 8k Mouse (odd that their were 2). The really odd part was one of them had an old 2017 driver with a manufacturer of Razer and the other was 2020/09/28 with a manufacturer of Razer. I replaced the driver on the 2017 driver using the Update Driver -> Browse function to replace it with the 2020/09/28 driver. I no longer have the cold boot issue it appears. We shall see if this lasts...
No dice. Tried everything but no go. Only Razer can solve this through a firmware update but it seems like it might take a long time seeing how broken and unfixed their other products are.
hitPeachYellowgarden087
I have the same issue where the mouse is not detected at startup when set to 8K Hz. The mouse is plugged into the USB 3 port connected to the CPU and not the chipset. Motherboard is a Gigabyte x570 Xtreme (running the latest Agesa 1.2.0.0), 5950x. Power Supply is Seasonic Prime TX-1000 on a APC 1500VA Smart UPS. Also running the latest AMD Chipset drivers 2.13.27.501 released on Feb 4th 2021

Ideas?

Also running the latest version of Windows 10 20H2
I have the same issue where the mouse is not detected at startup when set to 8K Hz. The mouse is plugged into the USB 3 port connected to the CPU and not the chipset. Motherboard is a Gigabyte x570 Xtreme (running the latest Agesa 1.2.0.0), 5950x. Power Supply is Seasonic Prime TX-1000 on a APC 1500VA Smart UPS. Also running the latest AMD Chipset drivers 2.13.27.501 released on Feb 4th 2021

Ideas?
Anyone having issues of mouse not being able to be detected after a cold startup? Need to unplug and plug it back for it to work. Extremely annoying I don't understand how Razer tests their firmwares. It's been thrash recently...
Wanna have some Razer gear soon...
Userlevel 7
Has anyone noticed that the Razer Viper looks like Ironman's helmet?
Great mouse.
Userlevel 6
My mind ius blown with all the new tech razer is sending out!
Userlevel 7
I'm not really sure that more dpi's are helpful for most of the people.
Having issues in Valorant. All othe rgames are fine but 8000hz in valo is lagging and freezing when moving the mouse quickly.
8k doesnt work, mouse polling max at 4k.
Userlevel 7
review https://www.tomshardware.com/reviews/razer-viper-8k-hz-review-8000-hz-polling-rate-arrives
Userlevel 7
Hello Friends,

The new VIPER 8KHz mouse looks really impressive.
Congratulations Razer for achieving a true 8000 Hz polling ratesending up to 8 times more data in a second and reducing delay from 1 to 1 / 8th of a millisecond.
Released with the same price as the previous version, nice!
Userlevel 7
Major update for Viper! But still going to stick with my Deathadder V2 Pro 🙂
Userlevel 7
That 8k hz is about the refresh rate of the mouse?
Userlevel 7
So many great new products one after another.
You never know when it's time to get one.
It drives me crazy.
Userlevel 7
Really giving the extra edge to e-sports pros there. It's like the jump from 60hz to 240hz displays. Great cheavo Razer
Userlevel 7
Userlevel 7
That's crazy upgrade on the Viper, I'm sticking to my Viper Ultimate for now. This one's still the best out there now.
Userlevel 7
ok Razer ilu but why T_T my Viper is barely a few months old...
Userlevel 7
RVU 8k possible?
Userlevel 7
Nice! Once these specs are in a Basilisk (or Deathadder) I'll probably get it:smile_: