[CORTEX] Cortex 10 PC Beta | Razer Insider

[CORTEX] Cortex 10 PC Beta



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Userlevel 7
Seems to be working fine today. GJ Razer ❤
So far, it's been an improvement compared to the last version of Cortex I've used. Sometimes though, it feels like it wants to hiccup a bit. Usually a few seconds, but you can tell when it's in the mood to act up. Overall, good update.
Userlevel 7
when officially released?
Surf Shark VPN will not function after cortex has been used and goes back to normal PC mode after using cortex, forcing a restart of my PC to make my VPN work again.
jimrh69
Surf Shark VPN will not function after cortex has been used and goes back to normal PC mode after using cortex, forcing a restart of my PC to make my VPN work again.

Hey there!

Thank you very much for being one of our Beta testers and bringing this issue to us. My name is Michelle from the Razer Cortex PC technical support team. I would like to let you know that I have reported this issue to our engineering team. We will update you once we figure out the causes and the resolution.

Hope you have a great weekend.

Michelle
will test it
This beta does not support valorant
I try Booter prime for valorant but the app opened windows "Updating game setting" and 30 minutes later the app was not complete
I.Nix
will test it

Thank you very much for being a beta tester. Please feel free to let us know if you have any feedback, comments, or any bugs you encountered.

Michelle
solosignsWisteria102
This beta does not support valorant
I try Booter prime for valorant but the app opened windows "Updating game setting" and 30 minutes later the app was not complete

Hey there!

Thank you so much for taking part in our beta program. My name is Michelle from the Razer Cortex technical support team. I am happy to help you out.

Before we start, could you please provide us with your Cortex logs for us to further investigate this issue?

Here is a simple guide for you to collect and upload your Cortex logs:
https://mysupport.razer.com/app/answers/detail/a_id/1685

To protect your privacy, please share your Cortex logs via PM.

Thank you for your support. We look forward to your reply soon.

Best regards,
Michelle
BabyBluedailyLARIMAR235
thats cool great update thanks for every things

Thank you for participating in our beta testing and liking it. Please feel free to let us know if you have any suggestions, comments, or any bugs you encounter.

Michelle
Hi Razer can you add Grand Thieft Auto 5 on the section booster prime?
Thanks
Frax_YT
Hi Razer can you add Grand Thieft Auto 5 on the section booster prime?
Thanks

Hey there!

Thank you very much for being a beta tester of Razer Cortex 10. I'm Michelle from the Razer Cortex technical support team. We have received your feedback and will consider adding GTA 5 to Booster Prime.

Please always let us know if you have any comments, suggestions, or bugs you encountered when you use Razer Cortex 10 Beta.

Michelle
infoBlushtechno722
I have updated to the latest version of Razer. But every time you do a game booster, exit the app/game right away. As a suggestion, so that Razer also has software to bypass server restrictions so there is no need to use a VPN application

Hey there!

Thank you very much for being a beta tester of Razer Cortex 10 and for sharing your concern with us.

If I understand you correctly, you want Razer Cortex to have a network boost feature like Gamers Private Network so that you do not need to use a VPN, am I right?

If not, could you please provide us with more details on your suggestion?

Thank you again for taking part in our beta program.

Please feel free to let us know if you need further assistance.

Michelle
The FPS overlay doesn't seem to be there when I play Genshin Impact, yet it used to work with the old Cortex.
However I do know that it works for some other games, including Slay The Spire, so I'm confident that the bug isn't a major issue.
I would also be grateful if you consider adding Genshin Impact to the Booster Prime section.
DarkCeruleantoolsfast637
The FPS overlay doesn't seem to be there when I play Genshin Impact, yet it used to work with the old Cortex.
However I do know that it works for some other games, including Slay The Spire, so I'm confident that the bug isn't a major issue.
I would also be grateful if you consider adding Genshin Impact to the Booster Prime section.

Hey there!

Thank you very much for sharing your issue with us here. I'm Michelle from the Razer Cortex technical support team. I will be delighted to assist you with your issue.

Here could you please reboot your PC and play Genshin Impact again to see whether your FPS overlay shows up?

Regarding your suggestion of supporting Genshin Impact on Razer Cortex BOOSTER PRIME, we will consider it.

Please feel free to let us know if you need further assistance.

Michelle
add CSGO in booster prime pls
guidegreatAuburn536
add CSGO in booster prime pls

Thank you very much for your suggestion. We will consider it.

Michelle
I wish cortex doesnt slow my pc this time..
Framerate counter is all over the place.
I believe this is a new bug caused by the new cortex as on non-beta version there were never a such issue. It always shows way high FPS (like 189 FPS when it's actually 72 FPS). I'm comparing it with steam's FPS counter and it's clearly wrong. When it gets choppy and drops to like 45 FPS and counter will say 144 FPS. Oterwise nice update, hope it can be fixed easily. Good luck!
Michelle-RazerCortex
Hey there!

Thank you very much for sharing your issue with us here. I'm Michelle from the Razer Cortex technical support team. I will be delighted to assist you with your issue.

Here could you please reboot your PC and play Genshin Impact again to see whether your FPS overlay shows up?

Regarding your suggestion of supporting Genshin Impact on Razer Cortex BOOSTER PRIME, we will consider it.

Please feel free to let us know if you need further assistance.

Michelle

I restarted my PC as requested, however the FPS overlay doesn't show up, despite triggering the hotkey to turn the overlay on and off.
Haerumatsu
Framerate counter is all over the place.
I believe this is a new bug caused by the new cortex as on non-beta version there were never a such issue. It always shows way high FPS (like 189 FPS when it's actually 72 FPS). I'm comparing it with steam's FPS counter and it's clearly wrong. When it gets choppy and drops to like 45 FPS and counter will say 144 FPS. Oterwise nice update, hope it can be fixed easily. Good luck!

Hey there!

Thank you for taking part in our beta program. Here could you please let us know which beta version you installed on your PC?

We have resolved this issue in the latest update of the Razer Cortex V10.0.214.0. To check it, please click the 'SETTINGS' icon at the right top of your Razer Cortex, then, go to the 'ABOUT' page to check your Cortex version.

If the version is not the latest, you can click on 'CHECK FOR UPDATES' to upgrade Cortex to the latest version.

If this issue persists after your upgrade, please feel free to PM us your Cortex logs for us to further look into this issue.

Here is a guide for you to collect and upload your Cortex logs:
https://mysupport.razer.com/app/answers/detail/a_id/1685

Thank you for your patience.

Michelle