[CORTEX] Cortex 10 PC Beta | Razer Insider

[CORTEX] Cortex 10 PC Beta

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A
jakey1995abc
Your Discord bot in the app does not work

Hey there！

Thank you for being a beta tester of Razer Cortex 10 and for sharing your issues with us here. Our engineering team is trying to find a resolution and will fix this issue in the future update.

Thank you for your patience.

Michelle
S
Is there a way to use the new cortex beta update without having "msedgewebview2" installed on my PC? This is something I'd prefer not to have on my computer and I didn't need it to run the last version of cortex prior to the beta update.
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Sinseret
Thank you for the reply. That's fine and I will continue to use the beta regardless, I was just generally curious about it.

Please always feel free to let us know if you need further assistance.

Michelle
O
I wish there was an option to disable the little HUD razer cortex shows when boosting. It interferes when using steam link.
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RevelKGaming
the fps counter doesn't show with the game loading

Hey there!

Thank you very much for being a beta tester of Razer Cortex 10. My name is Michelle from the Razer Cortex technical support team. I will be delighted to assist you with your concern.

Here could you please let us know which game you played? As games with anti-cheat software will block the FPS display feature, the FPS counter will not display in games with anti-cheat software.

We look forward to your reply.

Thank you for your patience.

Best regards,
Michelle
R
Michelle-RazerCortex
Hey there!

Thank you very much for being a beta tester of Razer Cortex 10. My name is Michelle from the Razer Cortex technical support team. I will be delighted to assist you with your concern.

Here could you please let us know which game you played? As games with anti-cheat software will block the FPS display feature, the FPS counter will not display in games with anti-cheat software.

We look forward to your reply.

Thank you for your patience.

Best regards,
Michelle

i was playing Valorant and it used to show up with the last version but not showing up now 🙂
S
vaskivskyi
¿Obtendrán los beta-testers alguna recompensa? :rolleyes:[/cita]
x2 :cool_::rolleyes::wink_:
B
I cannot find Microsoft OneDrive process or service to kill file syncing while gaming. I can only find Google drive. Could you help me ?
B
bookClaretinteractive417
I cannot find Microsoft OneDrive process or service to kill file syncing while gaming. I can only find Google drive. Could you help me ?

I m talking of the booster part of Razer Cortex
samuel2050
Userlevel 7
bookClaretinteractive417
I m talking of the booster part of Razer Cortex


Hello, @bookClaretinteractive417! Nice to meet you!

Sorry to saying this, but there's no way to kill onedrive process in cortex. I think it's windows services, but unable to detect.

But you can stop syncing files manually. Just click onedrive icon > setting icon > pause syncing and select time you wanted to pause.
Razer gives me the best performance!
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samuel2050
Hello, @bookClaretinteractive417! Nice to meet you!

Sorry to saying this, but there's no way to kill onedrive process in cortex. I think it's windows services, but unable to detect.

But you can stop syncing files manually. Just click onedrive icon > setting icon > pause syncing and select time you wanted to pause.

It's a shame to learn this, we should be able to kill a process by name without having to depend on detection.
Maximusisback
Rank
Userlevel 7
bookClaretinteractive417
I cannot find Microsoft OneDrive process or service to kill file syncing while gaming. I can only find Google drive. Could you help me ?


samuel2050
Hello, @bookClaretinteractive417! Nice to meet you!

Sorry to saying this, but there's no way to kill onedrive process in cortex. I think it's windows services, but unable to detect.

But you can stop syncing files manually. Just click onedrive icon > setting icon > pause syncing and select time you wanted to pause.

If zou like to tinker around zou could create a desktop shortcut that runs a kill command.
Good Luck!
S
This pc is amazing
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RevelKGaming
i was playing Valorant and it used to show up with the last version but not showing up now :)

In Razer Cortex 10 Beta, games with anti-cheat software will not display FPS counter to avoid potential risks. Valorant has the anti-cheat software, that is why the FPS counter does not display.

Thank you for your patience.

Michelle
m3Thf4c3
since 3 or 4 days game booster (speed up) causes Pubg game crash's without a error msg from pubg.
the main service crash's (+- 3-5 min after start of the match) and the red marked service ned to be killed via taskmanager before i can restart pubg

o_O



the only thing change at my system ist a xfx RX 5700 XT -> Sapphire RX 6800 Puls OC+

I already do a radeon driver - clean reinstall
- BlackWidow Elite - Naga Trinity - Basilisk Ultimate + Chroma Dock ---------------------------------------------- R5-3600 @ 4.65ghz + Corsair Hydro h100i XFX RX5700 XT HyperX 2x16gb @ 3333mhz CL16/18/16/18 Asus Xonar AE + Beyer MMX 300 AOC 32" AG322QC4
D
When using Cortex games get unplayable. Instead of boosting my FPS, i get frame drops going down to 4 FPS or even lower until I exit Cortex.
A
m3Thf4c3
since 3 or 4 days game booster (speed up) causes Pubg game crash's without a error msg from pubg.
the main service crash's (+- 3-5 min after start of the match) and the red marked service ned to be killed via taskmanager before i can restart pubg

I already do a radeon driver - clean reinstall

Hey there!

Thank you very much for taking part in our beta program. My name is Michelle from the Razer Cortex technical support team, I will be very happy to help you out with this issue.

Before we begin could you kindly provide me with your Razer Cortex logs, as it would be helpful in providing the correct and relevant assistance for your concern?

Here is a simple guide for you to collect your Razer Cortex logs, please check it:
https://mysupport.razer.com/app/answers/detail/a_id/1685

For security reasons, please share your logs with us via PM.

Thank you for your patience. We look forward to your reply.

Best regards,
Michelle
A
DragonfireK
When using Cortex games get unplayable. Instead of boosting my FPS, i get frame drops going down to 4 FPS or even lower until I exit Cortex.

Hey there!

Thank you very much for bringing this issue to our attention. I'm Michelle from the Razer Cortex PC technical support team. I will be very happy to assist you with your issue.

It would be great if you could help us with some information to isolate the concern:

  • Could you please provide us with your Razer Cortex logs for us to further investigate this issue? Here is a simple guide: https://mysupport.razer.com/app/answers/detail/a_id/1685. For security reasons, please share your logs with us via PM.
  • Could you please let us know which game you were playing when this issue occurred? Does Razer Cortex make FPS drop in every game or just certain games?

I'll be looking forward to your reply soon and have a great day!

Michelle
L
Well, Razer Cortex is capable of closing all the processes...

It just can't run the damn game, yay.

I tried to run Dying Light (The first one) Through Razer Cortex (A Game that was on my steam account), it closes everything, says that it liberated almost 3gb of RAM, aaaaaaaaand nothing.

The same happens with my Uplay games and yada yada.

Edit: The game finally opened, it took so long that I actually forgot about it.

For the sake of explaining better, I tried to launch the game around 9pm (Lisbon time), the game only launched now, 12am (Lisbon time), so it has been 3 hours between trying to launch a game using the beta thing and the game actually opening.

Jesus.
L
Reporting a couple of issues here.

1. Microsoft Flight Simulator 2020 will not launch with Cortex running.

2. When I went to the feedback page in Cortex, my feedback on the above would not submit due to a lost internet connection. This is happening even though I am connected to wi-fi.
A
lacweal
Reporting a couple of issues here.

1. Microsoft Flight Simulator 2020 will not launch with Cortex running.

2. When I went to the feedback page in Cortex, my feedback on the above would not submit due to a lost internet connection. This is happening even though I am connected to wi-fi.

Hey there!

Thank you for bringing this issue to us. I am happy to be of assistance.

Regarding the issues you mentioned, we will try to reproduce them on our side. To help us further investigate this issue, could you please provide us with your Razer Cortex logs?

Here is a guide on getting your Razer Cortex logs: https://mysupport.razer.com/app/answers/detail/a_id/1685

Please feel free to share your logs with us via PM.

To quickly help you start the game, please do not launch it from Razer Cortex, you can launch the game directly with Razer Cortex running on your PC. And see whether the game can be loaded successfully.

We look forward to your reply soon.

We appreciate your patience.

Michelle
C
vaskivskyi
Will beta-testers get any rewards? :rolleyes:[/QUOTE
WE WANT POINTS WE WANT POINTS
Maximusisback
Rank
Userlevel 7
harshgupta246
Just found about the beta and I must say I am looking forward to it :D

Let us know how it goes!
S
CSGO doesn't show the fps frame from cortex.
Keep laughing, it looks good on you :)
A
RubixVi
I uninstalled it, literally can't use backspace with it on. bugged.

Hey there!

Thank you for bringing this issue to us. We have checked with our engineering team about this issue and do not find any backspace-related settings/actions in Razer Cortex.

Could you please provide us with more details for us to isolate this concern?

We appreciate your patience.

Michelle
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