Cortex crashes on changing FPS-View Shortcut | Razer Insider

Cortex crashes on changing FPS-View Shortcut

  • 24 February 2022
  • 1 reply
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my Cortex is blocking my shortcut for the @-sign and i wanna change the shortcut for the fps-viewer. But when I try to change this shortcut, cortex ist crashing instantly and a window with FEEDBACK pops up. Is there any workarround to change this shortcut?

I tried to reinstall it, incl. with a restart after uninstall.
Windows 10-Build: 19044.1469
Razer Cortex Version:

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1 Reply

Hey there!

Thank you very much for sharing your issue with us here. My name is Michelle from the Razer technical support team. I will be very happy to assist you with your concern.

Thank you for providing us with the details of the crash. Here could you please share your Cortex logs for us to further investigate this issue?

Here is a simple guide for you to collect and upload your Cortex logs:

To protect your privacy, please feel free to PM us the logs.

Thank you for your patience.