Cortex star failed, please try agian

The exact same thing is happening to me... have tried all the stuff like restarting, reinstalling etc. Haven't found a solution yet myself. Have you had any luck?

Same to me .. Someone help us

Hello there, To look into this issue, we need your help getting some Razer Cortex logs. Please download the log tool from here -> unzip it -> run LogCollector.exe and fill out information needed -> click Output and you’ll get a zipped log file on your desktop. To send it over to our developer team, please upload the zipped file to a third-party cloud service and include the download link in your post. Your information is confidential with password protection, no need to worry. Thank you in advance for your help.

Same to me. The thing is we can not even open Cortex how can we report this issue through the Feedback button in Razer Cortex????

Eu tenho o mesmo problema

Nancy8975
Hello there, Sorry for my previous reply. I wasn't thinking straight.:frown_: To look into this issue, we need your help getting some Razer Cortex logs. Please download the log tool from here -> unzip it -> run LogCollector.exe and fill out information needed -> click Output and you’ll get a zipped log file on your desktop. To send it over to our developer team, please upload the zipped file to a third-party cloud service and include the download link in your post. Your information is confidential with password protection, no need to worry. Thank you in advance for your help.

Hi, I was having the same problem I found a solution, You had to disable Razer services in msconfig. Re-enable and restart my computer, And it worked again.

I have the exact same issue.... how does this level of flowers even happen?

any progress? i'm having the same issue

Hello everyone, This issue may happen when the installation of Razer Cortex is not complete. So before reporting a bug through Razer Cortex Feedback, please try to uninstall and reinstall Razer Cortex to see how it works. If reinstallation doesn't work, please send a feedback with logs included from Razer Cortex Feedback. Thank you.

Naphemil
I have the exact same issue.... how does this level of flowers even happen?

Hello, check the settings on the msconfig, on the services tab, search for Razer services and enable restart the computer.

RowanDkWd
Every time I try to start cortex I get this error msg. I have uninstalled, restarted my computer, reinstalled and still have the same issue. Someone please help!

same problem

I encountered this problems as well when Im using my old PC before because its quite old so I need a bit of boost but now I got a beefy PC Im still using this and again I encountered it. I'll run the test as well to see if whats the problem with it.

Same problem. I already did most of the things said above, but nothing has worked as of now.

I have this error too, but only during OS boot. Somehow it works fine when running manually. Anybody has an idea why it happens?

I have this same problem and cannot open Synapse 3 or RAZER Central either. Help?!

j'ai le même problème.

wtf is going on in razer, nothing is working

Here my logs. Same problem here https://www.icloud.com/iclouddrive/0juFHU4ESC-QaFnTY2qsuiImA#Razer_Cortex_and_Razer_Synapse%5F2018%5F08%5F12%5F20%5F27%5F03.zip

Ive exactly the same problem, Logs here : https://mega.nz/#!nT43UIJQ!As1HNI22Quiif2wc05rSCpqxpQwHzIPGiw9_J3ZUmhI

same issue here

shawn1712
any progress? i'm having the same issue

I solved the problem, you have to go to the services and enable all the razer services, from disabled to automatic and everything will be resolved.

RowanDkWd
Every time I try to start cortex I get this error msg. I have uninstalled, restarted my computer, reinstalled and still have the same issue. Someone please help!

go into the razer folder and use the uninstall tool and re install

It happened to me. First CSGO can't start, now Razer Cortex can't open, I have tried all the steps above, waiting for customer support.

kennethyha
It happened to me. First CSGO can't start, now Razer Cortex can't open, I have tried all the steps above, waiting for customer support.

Found a fix, msconfig> enable Windows Management Instrumental

ReiFERRETTO
Eu tenho o mesmo problema Hi, I was having the same problem I found a solution, You had to disable Razer services in msconfig. Re-enable and restart my computer, And it worked again.

yes this is the solution, SOLVED .. Thanks

Same issue Logs here : https://www58.zippyshare.com/v/jA5fM5Pj/file.html