I just tried Windows 11 and went back to Windows 10. Now when I try to open the app the tray works but the window doesn’t pop up, just shows up for a second on the taskbar and disappears. I haven’t had this problem before converting to Windows 11 and going back. I tried every solution on the internet like uninstalling and reinstalling, running as administrator, in compatibility mode, installing WebView2 (said it was already installed) and ending all processes about Cortex and relaunching. What else can I do?

Hey there!Thank you for sharing your issue with us here.My name is Michelle and I am a member of the Razer Cortex technical support team. I am here to help you with your concern.We sincerely apologize for the inconvenience this issue has caused you.In order for us to better understand your issue and provide you with a prompt resolution, could you please provide us with the details below?Send Razer Cortex logs to us via pm.Share ascreenshot of your system tray. We need to know whether the games icons and “BOOST NOW” button arethere to make sure that all processes worked fine.Thank you for your cooperation and we look forward to resolving your issue.Michelle

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