World of Warcraft still not working? | Razer Insider

World of Warcraft still not working?


what gives razer?

Does world of warcraft give you razer points?


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58 Replies

Hi there, sorry to hear what you encountered.

To investigate this issue, please submit a FEEDBACK from Razer Cortex. You can find it from SETTINGS >> ABOUT >> FEEDBACK. Please make sure that "Send log file" option is ticked.

Thank you.
seems to work now.
PhrostByt
seems to work now.

That's great news. Happy to hear it.
Userlevel 7
I open wow yesterday and today and everything works fine. Points on cortex update normal. It must be something on your side try first to reinstall cortex itself and reboot pc.
Another battlenet game not working: Hearthstone.. come on razer what's going on?
Userlevel 7
Yep, it's not working for me either. It seems every time a new game takes its turn to the monthly featured the first few days it's not earning any silvers. Idk why and support doesn't either.
their start and end times make no sense either... it always says that the day rolls over at 8AM my local time (EST), but it never does.. it seems to roll over some time in the middle of the night for me.
Userlevel 7
PhrostByt
Another battlenet game not working: Hearthstone.. come on razer what's going on?

Same here it seems every time the games change i open a ticket about silver not working. Then the day i have the reply email, silver is working again. Sometimes i get credited the missing silver sometimes i don't, who knows.

As for the reset/roll over, mine always resets at 0:01 but can't earn the next days silver until after 8am.
Sliproach
Same here it seems every time the games change i open a ticket about silver not working. Then the day i have the reply email, silver is working again. Sometimes i get credited the missing silver sometimes i don't, who knows.

As for the reset/roll over, mine always resets at 0:01 but can't earn the next days silver until after 8am.

that's weird usually i wake up around 7 and can already start earning silver. this whole cortex thing is a bloated buggy mess :|
Hi everyone, sorry to hear what happened. We did some checking on the background, and things seem to be working fine now. Please restart Razer Cortex and then run Heartstone from LIBRARY to see how it works.

Thanks.
working again
Userlevel 7
Nancy8975
Hi everyone, sorry to hear what happened. We did some checking on the background, and things seem to be working fine now. Please restart Razer Cortex and then run Heartstone from LIBRARY to see how it works.

Thanks.

It is now working again but the daily reset doesn't reset at 8am i woke up and played some hearthstone at 7am my local time (GMT) got my silver yay:) but when i went to earn silver after the 8am reset cortex reset timer had gone back to 24hrs but i'd still earnt all my silver for this day
Sliproach
It is now working again but the daily reset doesn't reset at 8am i woke up and played some hearthstone at 7am my local time (GMT) got my silver yay:) but when i went to earn silver after the 8am reset cortex reset timer had gone back to 24hrs but i'd still earnt all my silver for this day

it's never actually reset at the stated time. just buggy software overall
Userlevel 7
So we have to do a post like this every time a new week starts with a new game?
.Surf.
So we have to do a post like this every time a new week starts with a new game?

i'll just bump this thread every time it doesn't function properly (every week for the next 50 years, or until i die, whichever comes first)
tracking seems to be broken again.. i tried last night with both BL2 and CSGO. doesn't work... tried this morning, still doesn't work
Userlevel 7
Yeah having the same issue today it worked fine yesterday, but today the tracking game and earn zsilver bubble comes up when i launch CSGO but when i close it nothing.
Userlevel 7
Yes, the tracking is broken again, and it's a shame cause it was a double cap weekend.
now it says server maintenance.. i guess i won't be getting 100 points today.. to add insult to injury, i have enough silver to get a dunkin donuts gift card, but the $10 one is sold out :|
razer staff should take a look at alienware's rewards program, they got a good one.. also microsoft rewards also has a great program
Userlevel 7
I've opened on the issue but none of the solutions provided have worked yet. Will keep you posted on any progress made but it will probably just start working again in the next day or so normally the case. There is also a new thread people having the same issue here.
Userlevel 7
it happen to me last time and this time too.

Razer Cortex Paid to Play is down at Sunday, Monday, Tuesday, like this time, but i am still doing the play time mission as usual, within that daily time frame, Razer Cortex would reward me the Razer Silver afterward. i am getting 3 Razer Silver at Tuesday. which is Razer Cortex Paid to Play at Sunday, Monday, Tuesday. Double Reward for Weekend Sunday too.
League of Legends not tracking.
#getittogetherrazer
Userlevel 7
PhrostByt
League of Legends not tracking.
#getittogetherrazer

Seems to be tracking fine here it only come up with the now tracking bubble if you join or create your own game tho. I had to repair my LoL yesterday to get it to show in cortex though but since its' been visible on cortex it's worked fine
Userlevel 7
Even after LoL repaid, cortex doesnt detect it. If I add it manually it doesnt award me with zsilver 😞
Sliproach
Seems to be tracking fine here it only come up with the now tracking bubble if you join or create your own game tho. I had to repair my LoL yesterday to get it to show in cortex though but since its' been visible on cortex it's worked fine

that worked, thanks.. false alarm this time!