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42697 Threads
SandDuneSHELLventure523
SandDuneSHELLventure523Insider Mini
asked in Razer Support
synapse errore 05 istallazione per restrizione

Dopo aver disinstallato synapse, per reinstallare mi dà errore 05 problema di restrizioni come faccio per risolvere il problema?Grazie 

0
SandDuneSHELLventure523
1 year ago
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zaio1995Insider Mini
asked in Razer Support
help me

Hello I only remember my account name-IDAccount mail & password.My 2-Step AuthenticationEnabled using authenticator app can no longer remember & no backups code.It there anyway to restart my "2-Step Authentication"?.

0
Z
1 year ago
R
rakan_tahinehInsider Mini
asked in Razer Support
I need help

guys, help please when i connect my razer blackshark v2 x usb to my ps5 i can hear myself. I tried to callibrate the volume but it doesn't work

3
U
1 year ago
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freshPurpleMunsell456Insider Mini
asked in Razer Support
Poor microphone quality razer blackshark v2 Pro, Only when in Wireless mode (Discord Quality is bad)

I have the same Problem and people keep telling me that :(

2
M
1 year ago
urbanSpanishPinkpulse765
urbanSpanishPinkpulse765Insider Mini
asked in Razer Support
s21 kishi v2 Not recognising controller

I have just purchased the kishi v2, and installed the nexus app, but the controller is not showing as recognised when plugged in, the port works fine as i can charge no problems.I have activated developer mode and checked the Defult USB configuration and set it to transfering filed, still the controller is not recognised. 

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urbanSpanishPinkpulse765
1 year ago
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littleskittlesInsider Mini
asked in Razer Support
can the razer core x use the 4070 founders edition?

Does the power source have enough power to support the 4070 founders edition and do the power connectors match the card?

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pointGlossyGrapesharp568
1 year ago
Strawquicklab701
Strawquicklab701Insider Mini
asked in Razer Support
Barracuda X Mic not working - Can I request for a replacement?

My mic suddenly stopped working out of nowhere. I tried out a ‘universal’ Razer mic and it works perfectly. Just wondering if anyone has tried to claim warranty replacement? Kinda sucks buying an expensive product like this only for it to die on you even if you take care of it. *My basilisk V3’s thumb buttons are also already failing after just a year of use. I don’t even game on it much. 💩

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Strawquicklab701
1 year ago
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n0x1ousInsider Mini
asked in Razer Support
Tomahawk Gaming Desktop NUC

This unit is a couple years old now but there seems to be little information on a couple key components of it going forward. 1 - What are compatible fan replacements for the 2 top 120mm fans?  They appear to use some type of custom 5 pin connection.  These fans eventually die and Razer needs to provide direct replacements or compatible options.2 - The intel NUC platform is supposedly all about modularity.  The NUC 9 is now long in the tooth.  Razer needs to provide information to compatible NUC upgrades whether that may be 10,11,12,13 NUC compute elements.   I’ve seen a few questions like this posted over the last couple years and basically no official Razer response.  I really like the unit and want to be able to keep it going with replacement parts and upgrade path.

3
TOPAZRusttech615
1 year ago
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WilliammHeapInsider Mini
asked in Razer Support
Razer Basilisk Ultimate Blinking Red

So, I’m having an issue where my razer basilisk ultimate will blink red around the scroll wheel even if I’ve had it charging for a while. When I load up synapse to check it, it shows that the mouse is at 4% and no matter what, it stays there. The mouse seems to be fully charged and works fine due to me using it for hours without issue. The light resets to its normal rgb when wired. I’ve updated the firmware and checked on another pc but nothing stops the blinking red light and synapse showing the battery is at 4. Is there something I can do to reset/stop the light? 

1
W
1 year ago
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razer_visionInsider Mini
asked in Razer Support
Rubber base loose

Hi, my 2.5 yo Blade 13 is great but the rubber base is starting to come off.I was thinking of using some super glue to fix it. Would that cause any issues?Also, the vents are a little dusty and I'd like to clean those. Is a pressure air can the best way? 

0
R
1 year ago
Blondfronthome551
Blondfronthome551Insider Mini
asked in Razer Support
perdi meu número de telefone.

Recentemente troquei de celular, e perdi meu número antigo de telefone que está vinculado a essa conta, como consigo trocar o número antigo aqui da razer pelo novo, para continuar fazendo as compras? 

0
Blondfronthome551
1 year ago
CinereousSHELLleet269
CinereousSHELLleet269Insider Mini
asked in Razer Support
i lost my razer deathadder v3 dongle

so a couple weeks ago i had to charge my deathadder v3 and when it was done charging i forgot to put the charging cord back in the dongle and i did something with the dongle and lost it

1
B
1 year ago
5
58haterInsider Mini
asked in Razer Support
Backlit Keyboard on Razer Book (2020) | RZ09-0357x

HiI have just purchased the above laptop.Can you please tell me in simple terms on how just keep the keyboard backlight on one certain colour all of the time, like on a macbook. Also, how to stop it flashing when playing you tube videos please? Basically, I want the keyboard it up like a macbook.  I don’t want to have to return it. Thanks in advance David

0
5
1 year ago
DrLakis
DrLakisInsider Mini
posted in Razer Support
Razer 17 Pro laptop speakers stickers replacement

Good afternoon,Unfortunately, while trying to clean my laptop speakers grill, the sticker was displaced and doesn't stick back in place. Where can I buy new speakers stickers?Laptop model: Razer Blade 17 Pro (photo below).Many thanks   

1
U
1 year ago
A
awesomePaleSpringBud192Insider Mini
asked in Razer Support
Razer Blackwidow v3 No power over USB

I have encountered an issue with my Razer Blackwidow v3, I’ve been using it for almost a year and had no issues with it. A few days ago when I turned on my PC the keyboard didn’t light up, it wasn’t recognized and became unresponsive. I tested it in my work laptop and encountered the same results, I did a bit of googling and found the “demo mode” shortcuts, which also didn’t get the keyboard back up and running. I’ve been struggling to get it working again, but the limited warranty expired a few days ago, so I’m seeking help here. Has anyone else encountered this issue? I haven’t changed anything hardware or software wise, I only reinstalled Synapse, and attempted to download software for the keyboard, but got stuck on the “Connect the device to your PC” screen as the keyboard isn't getting recognized. Thanks in advance.

0
A
1 year ago
linkDeepChestnuturban560
linkDeepChestnuturban560Insider Mini
asked in Razer Support
Razer Seiren V2 X Help with Setup

I have used my Razer Seiren V2 X for a while after a long tutorial. But I found it was still incomplete, so I went back to its base state, which I already went through. It picks up every single keyboard click, even my throat clicks despite being away from my mouth. The mic is advertised as not picking up clicks and stuff, so why is it so incompetent at that? Can anyone who has it show me how they set it up. Because without software, how is this mic functional? Please and thanks

0
linkDeepChestnuturban560
1 year ago
heatCadmiumRedsolo148
heatCadmiumRedsolo148Insider Mini
asked in Razer Support
Me han vaciado mi tarjeta de credito y en el servicio aparece RAZER, en las notificaciones de mi banca movil aparace como si hubiera comprado una tarjeta de regalo. Me podrian indicar si es sobre este comercio el cargo?

Ayudenme por favor, me dejaron la tarjeta en 0

0
heatCadmiumRedsolo148
1 year ago
LordZephyr2
LordZephyr2Insider Mini
asked in Razer Support
How can I fix my Razer Nari Ultimate connenction problem

 Last day I had a problem with my Razer Nari Ultimate. I use it on the dongle connection and yesterday I plug into my another USB reader not in a original place where I used it and my laptop said configurations is ready and after that the disaster happened, my auido program went crazy and jumping which audio program want to use. After several restart on my Laptop won’t help because it showed up my headset and it’s started to jumping again and my headset just disconected. I tried several options I reinstalled the program I deleted from my auido options and nothing helped. I used the recovery tool and it didn’t do anything it showed I can click to recovery and nothing.Please tell my how I can fix this problem because I really would like to use my headset.

0
LordZephyr2
1 year ago
A
ALGENRALXInsider Mini
posted in Razer Support
USB replacement

my USB fro the razer THRESHER7.1 was broken and i need to find another USB  Can anyone tell me where can i find another one 

0
A
1 year ago
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madlyb2246Insider Mini
asked in Razer Support
Razer Blade 15 Advanced Model has not been working well.

I've had this laptop for a few months short of two years now, and for a while, it served me pretty well. I got it so I could run VR games, and to play games at decent quality.  However, lately it's been.. Disappointing, to say the least. Around Fall of 2022 it's no longer been able to run VR games. And since then, I've needed to run games at lower and lower qualities. At this point, it can barely run many games. It's frustrating, to say the least. I've tried to fix or remedy the issue extensively, from investigating the weird settings in razer synapse to a full factory reset. In the end, I'm honestly wondering if I just wasted thousands on something that wouldn't even last 2 years. Any advice? Obviously, this thing is past warranty, but if you guys have any ideas on how to at least get more use out of it?

0
M
1 year ago
D
DR_97Insider Mini
asked in Razer Support
Kraken X Lite 7.1 Surround Sound registration skips the activation code part

I recently bought a pair of Kraken X Lite headset, and while setting up the 7.1 surround sound software, I dont get the prompt to enter the code for the activation of the software and even after it pops up that there is a 7.1 surround sound device and 7.1 surround sound jack, I can’t get it to work, please help.

0
D
1 year ago
S
s.kamenivInsider Mini
asked in Razer Support
Razer Blade 14 models difference

What is the difference between RZ09-0427NEA3-R3U1 and  RZ09-0427NEA3-ST43? 

0
S
1 year ago
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pepe8999Insider Mini
asked in Razer Support
Adjust screen saturation

Hi everyone , i have a Razer 18 that i bought this year 2023 2 months ago, but i have an issue that i don't know how to adjust, the screen saturation is a bit too strong, over saturated, anyone know how can i adjust that? In a normal monitor i would just press the buttons on the side and that's it, but how do i do it in my Razer 18 laptop?Thanks

0
P
1 year ago
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littleskittlesInsider Mini
asked in Razer Support
can the razer blade 15 base (2021) take a thunderbolt 4 cable?

It says the ports are thunderbolt 3, but i was wondering if the razerblade can accept thunderbolt four despite being 3.

0
L
1 year ago
P
Patzkaa._Insider Mini
asked in Razer Support
RAZER Kraken Kitty Soundquality

Hey guys, i have some troubble with my new Razer Kraken Kitty edition. Either i have a good sound quality but i can only use one thing at once (Spotify/Youtube OR Discord) or i can use multiple things(Spotify/Youtube AND Discord) but the sound quality sounds horrible. I somehow can´t manage to make this work and i don´t know if i forgot to install something or not. i´d appreciate an answer :) 

0
P
1 year ago

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