Barracuda x (2022) firmware update not working | Razer Insider
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Question

Barracuda x (2022) firmware update not working

  • January 16, 2025
  • 9 replies
  • 275 views

leetMidnightBlueguide220

Hello guys!

I’ve detailed an issue with my Barracuda X (2022) headphones and the mobile app in the following 'link.' This is a separate problem, but it might be related: I’m unable to update the firmware on my headphones.

While they work perfectly for audio via both the dongle and Bluetooth, the updater fails to detect the device, despite my careful adherence to the provided instructions.

I’d greatly appreciate any advice or guidance on how to resolve this issue.

 

 

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9 Replies

PalePlumbytefront746

Hey, I just purchased one today and I’m facing the same issue!

I attached an image of my issue, its stuck at the page detecting the usb dongle being plugged in.

Sound is coming out fine from my PC so it’s definitely plugged in and detected by Windows.

I hope someone from support can help us with this issue.

 


bitCreambook483

Hello! Same here! Just bought mine today!

Following this thread to know a solution too!!

 


I have the same issue. it won’t let me download the barracuda x firmware. :(


Honzakucer
  • Insider Mini
  • 1 reply
  • January 21, 2025

Same issue. For some reason my audio is mono.


  • Insider Mini
  • 3 replies
  • January 30, 2025

I received a replacement Barracuda X 2022 headset from Razer a few days ago (thanks) and have the same issue regarding not being able to upgrade or check firmware on three different computers.  If I find something that works I’ll let you know.  (Will check back occasionally.)


  • Insider Mini
  • 3 replies
  • January 30, 2025
Honzakucer wrote:

Same issue. For some reason my audio is mono.

I’m not sure if this is related or not, but I’ve read elsewhere if you use Bluetooth+microphone at the same time, it will switch to mono audio.  I confirmed this on one PC of mine using the Bluetooth connection.


GianGD
  • Insider Mini
  • 2 replies
  • February 13, 2025
krusherrr wrote:

I received a replacement Barracuda X 2022 headset from Razer a few days ago (thanks) and have the same issue regarding not being able to upgrade or check firmware on three different computers.  If I find something that works I’ll let you know.  (Will check back occasionally.)

Hey, any news from Razer support or anything to update the firmware of the Barracuda X 2022? I have the same firmware issue.


GianGD
  • Insider Mini
  • 2 replies
  • February 13, 2025

Hello good how about I also bought a razer barracuda x 2022 headset and I have the same problem as you, is there a solution for this?


  • Insider Mini
  • 3 replies
  • February 13, 2025

I have Case# 250131-000297 opened with tech support on Jan 30th.  So far, we’ve been going back and forth regarding logs and trying a few different things but no answer yet.  They are escalating this and generally those replies take a few days for someone new to respond.

So I’m waiting yet; hopefully the escalation makes it to a hardware guy or programmer eventually….


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